On boot up, just white screen with logo and windmill.  Forever! Can't get out.

On boot up, just white screen with logo and windmill.  Forever! Can't get out.

Backup in case your disk is failing.  (Post back if you need instructions on how to do that w/o booting OS X.)
Start up in Safe Mode;  http://support.apple.com/kb/PH14204?viewlocale=en_US
If it boots reliably in Safe Mode then it is probably a software issue.  Post back for more instructions.
Reset PRAM: http://support.apple.com/kb/PH4405
Boot in Recovery Mode.  (Hold down the Command (⌘) and R keys as your computer restarts.)  Run Disk Utility.  Click on the upper left system disk icon.  Does S.M.A.R.T. report “Verified”?  If not the disk is failing and will need to be replaced.  Click on the icon underneath and indented to the right, usually called “Macintosh HD”.  Repair Disk.  It should finish normally with a green OK message.  If it does not try to repair it again. 
If it will not finish with the green OK message then use Disk Utility to erase the drive and then reinstall OS X.  (Be sure you have a backup before erasing the disk.  Post back if you need instructions on how to do that.)
If it repaired all errors and is still not booting normally, reinstall OS X.
If it is still sick after all these steps then the disk probably needs to be replaced or it could be a disk cable.  You replace these inexpensively and fairly easily yourself or take it to an Apple store for them to do it for you at a higher cost.  If it is still under warranty or AppleCare have Apple do it for you for free.  You may want to have Apple check the health of the system and disk before repairing it yourself.  Post back if you need instructions on replacing the disk and/or testing the disk cable. 

Similar Messages

  • Macbook not loading past white screen with logo and spinnning wheel?

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    this is an exerpt from a previous post:
    favvi wrote:
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    OS X Mountain Lion- Reinstall OS X
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  • My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

    My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

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    More information on >>>      http://support.apple.com/kb/HT1455
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  • Imac won't start beyond white screen apple logo and circle

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  • I just updatmmed to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving me a network error message

    I just updated to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving my a network error

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    I got a friend that has a MacBook 2.0GHz, Black. The computer had some sort of problem so he took out the HD and placed it into another computer (MacBook 2.2GHz, Black). For some reason whenever the computer boots, it gets stuck in the white screen with the gray Apple logo, and shows up a bar, as if it's loading some sort of firmware update. It never advances, and it doesn't go thru.
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    If you have physically removed the drive and connected it to another computer and it "took a while to mount" then it sounds like the drive itself is failing. Hopefully he maintains backups.
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  • Lightening Strike - restart stuck on white screen (with logo)

    Power just went out and now our iMac ('11) wont restart.  When I power on, the start up sound plays and then a white screen with the apple and an spinning circle underneath.  After 10 mins, I shut it down and tried again.  Any ideas?

    ChipandTaz wrote:
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  • I get white screen with logo after update OS 10.6.6

    Yesterday I download the update, get the message intall and turn off so I did it.
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    Try booting from your install disc again. Make sure that error was corrected.
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    Go to Installer menu and launch Disk Utility.
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    If DU reports disk does not need repairs quit DU and restart.
    If DU reports errors Repair again and again until DU reports disk is repaired.
    When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
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  • Macbook Pro does not start. Grey screen with logo and status bar going on forever.

    I have a Macbook Pro, late 2010 running with OS Mavericks. Lately it became very slow but never had major issues like crashing. Lat night, I tried a hard restart because it was stuck and I cannot get it to restart ever since. I get sound and grey screen with logo. The status bar is going on forever but does not boot. Can anyone help, please?

    Try a safe boot:
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    Select the recovery partition and then from the 4 option menu select Disk Utility.
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  • 3rd generation ipod touch has white screen with lines going down. Can't access anything. Any ideas?

    My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?

    Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
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  • Mac mini stuck on white screen with logo during startup

    Hi,
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    Mac OS X: Gray screen appears during startup
    When it says boot using install disk you can, if you have Lion or later, boot using Recovery:
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    What model MIni?

  • My i phone is switching between white screen with logo to blue won't turn on please help !!!

    I updated my i Phone 5 a week or so ago, my screen was sticking on certain apps or just closing them unexpected. So i decided to give it a breather when i went to the gym, now it switches between the white screen & blue screen but wont turn back on. I have recently moved to spain from the uk & have no access to an Apple store close to me. I am devastated as i have paid for it to be factory unlocked & now i have no phone, I restored the phone already but no change. Can somebody please help me.
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    well if you've droped it before you've probably damaged the hardware. The only thing we can tell you is that you need to take it to apple and let them look at it.

  • OH  when booting up " just grey screen with flashing folder with " ?" mark

    OH what to do know. I have been trying to install SL on my white dual core intel computer for days. I have tried all sorts of things, DU verifiy, fix permissions--all of which pronounce my HD verified and O.K. Even tried Disk warrior that went o.k. I have even managed to begin to install SL and got to " start to install" and it actually progressed thru the installing screen --so it says installing Mac Osx on Mac HD and the blue progress bar says ' TIME REMAINING' 23 MINUTES then it seems to stop and then says " INSTALLED FAILED" THE INSTALLER ENCOUNTERED AN ERROR THAT CAUSED INSTALLATION TO FAIL" CONTACT THE SOFTWARE MANUFACTURER FOR ASSISTANCE"
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    That means it isn't finding a startup disk...have you tried starting up while holding the Option key? That will show the bootable volumes. If there are none, then you may try starting from the old 10.5 install disk, assuming you still have it.
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    Message was edited by: Ralph Landry1

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