On Demand & Recorded programs

Good evening all,
For the past week or so, I have been unable to view my recorded programs or those 'On Demand'.
After choosing an On Demand program to view, I get a black screen with a rotating triangle (or pointy D). After 10 seconds or so, I'm taken back to the menu. The program doesn't start and there are no error messages.
With the recorded programs, I get a black screen for a few seconds before being taken back to the recordings menu. I know the programs were recorded correctly originally as I had watched some before the issue arose.
I've tried resetting the hub, and also doing the factory reset on the vision box as directed by the call centre - neither of which worked. I want to make sure that it's nothing I've done, or I could easily fix, before I book an engineer so I don't have to pay the £99 call out fee.
Has anyone else experienced this and have any ideas of how to cure the fault?
Many thanks
Graham

Hi Gman157,
Welcome to the community and thanks for posting!
Sorry for the problems you're having with your BT Vision service. Is this still an issue? If so, I can help sort things out from here.
To get in touch, click on my username and under the section "about me" you'll see the link to "contact the mods".
Cheers
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Recording program

Hi,
             Could anybody give me sample coding for recording program which is useful for the furtherrecordings.
Waiting for Reply,
Regards,
Koti
Edited by: Alvaro Tejada Galindo on Mar 10, 2008 1:34 PM

Hi,
         Try with the below code this will be useful for anyrecording by changing the fileds accordingly to the requirement.
REPORT ZFIIO1ST MESSAGE-ID ZZ.
DATA: BEGIN OF BDCDATA OCCURS 0.
        INCLUDE STRUCTURE BDCDATA.
DATA: END OF BDCDATA.
DATA: BEGIN OF IT_OUT OCCURS 0,
AUART LIKE COAS-AUART,
KTEXT LIKE COAS-KTEXT,
AUFEX LIKE COAS-AUFEX,
KOSTV LIKE COAS-KOSTV,
BUKRS LIKE COAS-BUKRS,
GSBER LIKE COAS-GSBER,
PRCTR LIKE COAS-PRCTR,
USER0 LIKE COAS-USER0,
USER1 LIKE COAS-USER1,
USER6 LIKE COAS-USER6,
USER2 LIKE COAS-USER2,
USER3 LIKE COAS-USER3,
USER4(14),
PROZS(5),
PERBZ LIKE COBRB-PERBZ,
GABPE LIKE COBRB-GABPE,
GABJA LIKE COBRB-GABJA,
GBISP LIKE COBRB-GBISP,
GBISJ LIKE COBRB-GBISJ,
KOSTL LIKE COBL-KOSTL,
END OF IT_OUT.
DATA: IT_MESSTAB LIKE BDCMSGCOLL OCCURS 0 WITH HEADER LINE.
**- SELECTION-SCREEN
SELECTION-SCREEN BEGIN OF BLOCK BLK01 WITH FRAME TITLE TEXT-001.
*parameters: bukrs like coas-bukrs default '8530'.
PARAMETERS: P_FILE LIKE RLGRAP-FILENAME OBLIGATORY.
SELECTION-SCREEN END OF BLOCK BLK01.
***********************Authority check***************************
AUTHORITY-CHECK OBJECT 'Z_BUKRS'
               ID 'ACTVT' FIELD '01'
               ID 'BUKRS' FIELD '8530'.
IF SY-SUBRC NE 0.
    MESSAGE E000(ZZ) WITH 'You are not authorised to run this program'.
ENDIF.
**- VALIDATIONS
AT SELECTION-SCREEN ON VALUE-REQUEST FOR P_FILE.
CALL FUNCTION 'KD_GET_FILENAME_ON_F4'
       EXPORTING
            MASK      = ',Text files, *.txt'
            STATIC    = 'X'
       CHANGING
            FILE_NAME = P_FILE.
start-of-selection.
PERFORM FILE_UPLOAD.
PERFORM UPLOAD_DATA.
      FORM KF_UPLOAD                                                *
FORM FILE_UPLOAD.
CALL FUNCTION 'WS_UPLOAD'
       EXPORTING
            FILENAME            = P_FILE
            FILETYPE            = 'DAT'
       TABLES
            DATA_TAB            = IT_OUT
       EXCEPTIONS
            CONVERSION_ERROR    = 1
            FILE_OPEN_ERROR     = 2
            FILE_READ_ERROR     = 3
            INVALID_TABLE_WIDTH = 4
            INVALID_TYPE        = 5
            NO_BATCH            = 6
            UNKNOWN_ERROR       = 7
            OTHERS              = 8.
ENDFORM.
      FORM UPLOAD_DATA                                              *
FORM UPLOAD_DATA.
LOOP AT IT_OUT.
    CLEAR: BDCDATA,IT_MESSTAB. REFRESH: BDCDATA,IT_MESSTAB.
perform bdc_dynpro      using 'SAPMKAUF' '0100'.
perform bdc_field       using 'BDC_OKCODE'
                              '/00'.
perform bdc_field       using 'BDC_CURSOR'
                              'COAS-AUART'.
perform bdc_field       using 'COAS-AUART'
                              IT_OUT-AUART.
perform bdc_dynpro      using 'SAPMKAUF' '0120'.
perform bdc_field       using 'BDC_OKCODE'
                              'ABVO'.
perform bdc_field       using 'COAS-KTEXT'
                              IT_OUT-KTEXT.
perform bdc_field       using 'COAS-AUFEX'
                              IT_OUT-AUFEX.
perform bdc_field       using 'COAS-KOSTV'
                              IT_OUT-KOSTV.
perform bdc_field       using 'COAS-BUKRS'
                              IT_OUT-BUKRS.
perform bdc_field       using 'COAS-GSBER'
                              IT_OUT-GSBER.
perform bdc_field       using 'COAS-PRCTR'
                              IT_OUT-PRCTR.
perform bdc_field       using 'BDC_CURSOR'
                              'COAS-USER6'.
perform bdc_field       using 'COAS-USER0'
                              IT_OUT-USER0.
perform bdc_field       using 'COAS-USER1'
                              IT_OUT-USER1.
perform bdc_field       using 'COAS-USER6'
                              IT_OUT-USER6.
perform bdc_field       using 'COAS-USER2'
                              IT_OUT-USER2.
perform bdc_field       using 'COAS-USER3'
                              IT_OUT-USER3.
perform bdc_field       using 'COAS-USER4'
                              IT_OUT-USER4.
perform bdc_dynpro      using 'SAPLKOBS' '0100'.
perform bdc_field       using 'BDC_OKCODE'
                              'SICH'.
perform bdc_field       using 'BDC_CURSOR'
                              'COBRB-GBISJ'.
perform bdc_field       using 'COBRB-PROZS'
                              IT_OUT-PROZS.
perform bdc_field       using 'COBRB-PERBZ'
                              IT_OUT-PERBZ.
perform bdc_field       using 'COBRB-GABPE'
                              IT_OUT-GABPE.
perform bdc_field       using 'COBRB-GABJA'
                              IT_OUT-GABJA.
perform bdc_field       using 'COBRB-GBISP'
                              IT_OUT-GBISP.
perform bdc_field       using 'COBRB-GBISJ'
                              IT_OUT-GBISJ.
perform bdc_field       using 'COBL-KOSTL'
                              IT_OUT-KOSTL.
*perform bdc_transaction using 'KO01'.
      CALL TRANSACTION 'KO01' USING BDCDATA MODE 'N'
                                   MESSAGES INTO IT_MESSTAB.
IF SY-SUBRC EQ 0.
WRITE: / IT_OUT-AUFEX, ' Internal Oredr Created'.
ELSE.
WRITE: / IT_OUT-AUFEX, ' Internal Oredr Failed'.
ENDIF.
ENDLOOP.
ENDFORM.
      FORM BDC_DYNPRO                                               *
--> PROGRAM                                                       *
--> DYNPRO                                                        *
FORM BDC_DYNPRO USING PROGRAM DYNPRO.
CLEAR BDCDATA.
BDCDATA-PROGRAM = PROGRAM.
BDCDATA-DYNPRO   = DYNPRO.
BDCDATA-DYNBEGIN = 'X'.
APPEND BDCDATA.
ENDFORM.
      FORM BDC_FIELD                                                *
--> FNAM                                                          *
--> FVAL                                                          *
FORM BDC_FIELD USING FNAM FVAL.
CLEAR BDCDATA.
BDCDATA-FNAM = FNAM.
BDCDATA-FVAL = FVAL.
APPEND BDCDATA.
ENDFORM.
Regards,
Sunil.

Need advice for installing a voice recording program

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EFB, welcome to the forum.
When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of the them.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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Jasper
Solved!
Go to Solution.

Donnydave wrote:
I am experiencing tghe same problem, when I click go to solution nothing happens?
Clicking on go to solution simply takes you to the post that has been marked by the original poster as the accepted solution to his/her original problem (the one with the green tick next to it )
which from the post looks like it was a visit from an engineer and a replacement box.
the marked solution may or may not be the answer to everone with a similar problem simply an indication of what worked for the original poster.
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