On Demand WATCHED shows no longer are highlited as WATCHED

All of the shows and series that I have watched over the past couple years are now showing as no longer watched. This is an issue when going back to series where I have forgotten where I am in a certain season. I liked the ability to just look on the ON DEMAND page for movies to scan thru the icons and quickly identify the WATCHED shows. I called support and they were going to send some type of signal down the line to refresh but has not worked yet. Anyone else with this issue....i know it may be trivial....but I really liked it. Thanks for any help!

oregonducks444 wrote:
Hey BooLoo welcome to my nightmare. I notice Comcast GWEN is answering some concerns or Comcast TED where are you? This continues to annoy me as things stay watched briefly then turn on later and it does not stay watched.
I am convinced this feature that has gone away is wide spread but I am also convinced that most do not care I guess and are too busy to worry about it. I admit I get a bit A...L or OC about things like this but it is a very convenient feature to keep track of where you are in a multi season series and I like to be able to skim right past a movie if I watched it when searching On Demand.
At my age I sometimes forget when I have watched a particular movie or episode. Please acknowledge what is going on Gwen or Ted.
I was getting the same thing myself, my notifications were on. I turned them off and turned them back on and the watched symbol was where it should be.
Xfinity button to Tools menu to Preferences to Notifications

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On Demand WATCHED shows no longer are highlited as WATCHED

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