On Excel 2013 (64 bit), I can't use the Analysis ToolPack add-ins without a problem and plot the residuals.

On Excel 2013 (64 bit), I can't use the Analysis ToolPack add-ins without a problem and plot the residuals. It went crash.

Hi,
In regarding of the issue, please provide us more information to assist you better.
Do you mind telling us the Excel version number? Like 15.0.XXXX.1000
Would you like to collect the Event Log and App Crash dump file to do further troubleshooting?
As far as I know, if Excel crashes when using Analysis ToolPack add-ins, it usually causes by the >>Faulting module name: mso.dll<<, Please try the following method and check if it is helpful:
1.Copy/paste the Mso.dll from another PC.
2.Click "Start" and "Computer."
3.Double-click "C: Drive," "Windows" and "System32." The System32 folder opens.
4.Drag the Mso.dll file on your desktop into the System32 folder.
5.Click "Start," type "cmd" into the search field and press "Enter" to open the Command Prompt.
6.Type "regsvr32 mso.dll" (without the quotation marks) into the Command Prompt and press "Enter."
7.Close the Command Prompt and restart your computer.
Then, if the Faulting module name is not MSO.Dll, you also can upload(Or send to us via email
[email protected]) the Event Log/App Crash dump file. We'd like to do further troubleshooting.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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