On exit, jump to slide not functioning

Using Captivate V. 6.0.2.325, at the end of slide 19, I would like it to jump backward to slide 6. Slide 19 contains an audio recording, and many buttons that jump to other slides. No matter how I preview it (in web browser or not), the jump to slide function doesn't work, it continues on to slide 20 instead. The project does not have reporting enabled. I tried removing all the buttons and having only the audio on the slide, that didn't seem to make a difference.
Any suggestions on troubleshooting or other things I might be overlooking? Also to note, I tried opening a copy of the project in version 7.0.1.237 for grins. No change.
Thanks so much!

You can insert a text container (shape or caption) with the system variable cpInfoCurrentFrame. Use the X button in the Format accordion to insert the var. Play from that slide, then that variable will start showing the first frame which will be 1. Default framerate (FPS) for Captivate is 30 frames per sec. Check the duration of the slide, and calculate the number of the last frame from that. When playing 'From this slide' - not F3 but F8 you'll see if the last frame will show up.
Here is a link to my overview of events: http://blog.lilybiri.com/events-and-advanced-actions
Lilybiri

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"Jump to Slide" not working at all

Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word. Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image. However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't It simply continues on to the next slide. I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck. I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this: I cannot get "jump to slide" to work no matter where I set it. This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's. Why can't this program do this simple function? My colleague and I are very confused.
Enola

Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
Helpful and Handy Links
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Button-jump to slides not working

Hi!
I have created a content menu for my project. Created several
buttons on the same slide. Only the first one works - which links
to the next page. The rest of the buttons don't link to the slides
though I have set it to "jump to slide - 5 slide 5".
Please advise. Thanks!!

Hi Cherry_t and welcome to our community
I've seen this behavior before. In the case I saw, the user
had inserted question slides that were placed between where the
jump was supposed to go and the slide they were on at the time they
clicked the menu item. You may wonder what this would have to do
with impeding progress. Well, it's not so much the fact you have
Question slides, but if my hunch is correct, you also have enabled
a setting for quizzing that says each question MUST be answered
before the project can continue.
So take a look at the following setting: Project > Quiz
Manager... > Quiz Settings tab and look at the second field
labeled: Required. My guess is that it may say "Required - the user
must take the quiz to continue".
Cheers and happy Friday! Rick

Jump to Slide not working correctly

I created quiz questions in Captivate (5.5) that are interspersed throughout the content and I want to to jump back to the beginning of the section that contains the relevant content for review if the user gets the question incorrect. I created custom question slides using variables and advanced actions and it seemed to work great. Now all of a sudden, the [Review] button, which appears if the user gets the question incorrect, does not work. I'm not sure what I'm doing wrong.

Thanks Lilybiri, I know this was posted a while back, but you saved me today!
My quiz scope was preventing my jump to slide from working. Essentially the quiz scope ends in your deck on the last slide that has a scorable field. Captivate 5 wasnt allowing me to jump beyond that point from eariler in the deck. Ex: My menu was on slide 4. I had a single scorable click box (for LMS SCORM reasons) on slide 75. And my last menu item was trying to jump to slide 76. I found I could not jump to anything beyond 75. I Simply moved the scorable object to slide 76 (or could have been even further out as needed), and its working again.
If you have nothing scorable, quiz scope shouldn't affect jump to, at least that's been my experience in the past. You can check using the F9 (advanced interactions) and look in the "Include in quiz" column for the YESs.

Jump to slide-not jumping.

I'm adding question slides throughout my project and when I
choose "Jump to slide" for a wrong answer, it won't jump. I am able
to jump if I set the quiz preferences to do so, but I don't want to
set it up that way because the slide I need to jump to is going to
change based on the question being asked. I've only been using
version 3 for a couple of weeks now so I haven't quite figured out
all the tricks. Any ideas?

Name your target slides and see if that helps. It rather
sounds like you might be using random selection in your quizzes, so
if you are jumping to a slide "number", you are trying to hit a
moving target.
Also, check to be sure you haven't disallowed backward
movement in the Quiz preferences. That is less likely to be your
problem but worth a look.
regards~
Larry

Jump to Slide not jumping to previous slides

I have created a button to Jump to an earlier slide, but it
does not jump to previous slides - only forward slides. Can anyone
tell me how I can get it to go to a previous specified slide.
Many thanks

Hi YvonneK2005 and welcome to our community
Click Quiz > Quiz Preferences... > Settings node. Is
there a check mark in the check box labeled "Allow backward
movement"?
Cheers... Rick

Jump to slide not working on slide before quiz (Captivate 4)

I have a Captivate 4 file that contains a two-part quiz (multiple choice, followed by interactive practice). The first screen of this file is an introduction; it has three buttons ((RETURN, which opens a separate URL), CONTINUE (goes to next slide which is Part 1), and a SKIP (bypasses Part 1, and jumps to the first slide of Part 2)). When I publish the file, the skip button will NOT bypass the screeens and jump to the specified slide…for whatever reason, it wants to advance to the next slide. I have checked my slide settings, button settings, etc. and cannot figure out why it is doing this. Any suggestions?

Hi there
Can you give us the URL that doesn't work?
Have you tested the URL from a typical web page on your server? My thought is that you might even see the same thing happen from a web page. Maybe your web peeps need to investigate.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 5.5 Buttons and Jump To Slide Not Working

I have a home slide where users can choose from 10 state-specific training options. There are 178 slides in the total presentation. When I open the presentation fresh a couple of the buttons work and jump to the correct state. One button jumps to a different slide than what is defined and the rest of the buttons do not work at all. If I select one of the buttons that works then return to the beginning of the presentation all the buttons work fine. The problem occurs when I open a fresh copy of the published presentation from my hard drive. The buttons are all active and there is no click box on the slide - you need to click on one of the state buttons to continue past the initial slide. I cannot understand why this is not working or why everything works fine when I return to the home slide from somewhere else in the presentation. Any help would be appreciated. Thank you.

Hi there
Buttons may seem a bit hit and miss and may be daunting with all the Active VS Inactive timeline bits and all. But I've really never known them to totally fail or be all that random.
Things to consider with Buttons.
What does the button do?
As I explained in my earlier reply, if a button is programmed to jump to a slide a lot farther down the track, and that portion of the track hasn't yet arrived from the server, this could well be an issue.
Another thing that can affect whether a button operates as you wish is if you are trying to jump to a slide that is beyond a Question slide (or a slide being treated as a Quiz slide) and your Quiz settings are configured so that each question must be answered before you may proceed. Captivate will disallow visiting a slide beyond the first unanswered question.
Sometimes a Button is configured to open a URL or a file. And it works fine during preview within Captivate, but fails after you publish. This is most often an issue with Flash Security Settings blocking the action and is described at the link below:
Click here to view
Hopefully this sheds some light on the situation.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Jump to slide not working

Hi. I'm using Captivate 3. My module is set up like this:
Slide 1: Title
Slide 2: Task Selection with buttons where users can choose which section to complete (Demo, Interactive Activity #1, 2, 3, 4, Quiz).
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Slides 21-40: Interactive Activity #3
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Cheers... Rick
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Captivate Wish Form/Bug Reporting Form
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Jump to slide not working in quiz

The answer the learner selects will dictate where they go and what they score in the quiz I built. This was working and all of the sudden it stopped.
Please help

What are the Quiz settings, more specifically Required setting? And will you ever show the score? Because the score of all question will be shown at the end, and if a question is skipped, its score will be 0.
When you are working with default Question slides, you lose a lot of control.
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Exit button not functioning in MSS Team - Recruiting - Create new Candidate

Hello Experts,
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Hi Krishore,
Thanks for reply,
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The up down arrows on the side of my Hotmail email list do not function, nor does clicking the space above and below the slider bar. These functions work in all other cases. It began with Firefox 3.6 upgrade. Firefox version: 3.6 Operating system: Windows

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Every time Firefox opened
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Hello there, vishnu cs.
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http://support.apple.com/kb/ts5180
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Button Widget - Need it to jump to next slide, not simply continue

I'm new to Cp 5.5. I was an expert in Cp4 and prior versions, but due to work changes I've not worked with Captivate in a few years and am just getting back into it. Definitely things have changed!
I setup a master slide and at the top-right I placed one of the static SWF button widgets that comes with Captivate. In the options for it I set it to go to the next slide when clicked, however upon preview it is continuing on the same slide and not jumping to the next one. I tried it with a few of the swf buttons and they all work the same. Am I doing something wrong? Or is the code broken on these buttons?
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Hello and welcome back,
The static button coming with Captivate 5.5 has no pausing point but it should work OK, does for me anywat. How did you test? Can you insert a text caption with the system variable rdinfoCurrentFrame to see if there is indeed no jump to next slide?
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On exit, jump to slide not functioning

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