On FaceTime I receive no sound indication of incoming call but on answering sound is fine?

On using FaceTime I receive no sound that an incoming call has been received but on answering the call there is no problem with the sound .?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

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No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help? Thanks

No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help me? Thanks

This is an annoying problem for many people. Most likely your dock connector (on the bottom where you plug in your phone) is dirty or screwed up and is probably just coincidence that it happened after you updated. Some people have had success cleaning the port with a dry clean tooth brush. There is a long discussion going on at the thread I linked below. Good luck...
https://discussions.apple.com/thread/2475631

Why can't I make or receive calls but everything else is working fine.

Why can't I make or receive calls but everything else is working fine?

For that you have to talk to your carrier, what did they say?

E65 sometimes don't receive incoming call but can ...

Hello, i have a problem with the E65. My problem is random : sometimes, i can receive incoming call (but my phone is registered), my phone don't ring and no call is displayed. If i want i can call but i can't receive call. Then, it works five minute later or few time later. Have you an idea??
Can you explain me the parameter "whenn needed" for the voip registration? I use the "always connected" for that parameter.
On many phones, i sometimes loose the sip client. (i loose the registration) and few seconds later my phone is registering.
Can you explain it?
Thanks and have a good day

Hi there,
Has this issue been resolved? I experience the same, and I'd appreciate the help in fixing this...
Any pointers would be appreciated
CG

This happened to me when I received a call. My phone started vibrating when it received the incoming call but the screen was black and kept vibrating like as if the call was still coming in.

This happened to me when I received a call. My phone started vibrating when it received the incoming call but the screen was black and kept vibrating like as if the call was still coming in, even though my friend hung up. It kept going and going, so I tried holding down the lock button to turn it off but screen was still black/turned off. Hitting home did nothing. My friend said to try holding down the lock button and home button together to reset it. I tried this and yet nothing happened. I am waiting for the battery to drain out and give it a try.

To reset, you have to press both the home and sleep/wake buttons until the Apple logo appears - takes 10-15 seconds.

I can receive and hear an incoming call but they can not hear me

I can receive calls and hear the sender but he/she is unable to hear me

Hello Wollyt
Check out the article below for troubleshooting FaceTime issue.
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thanks for using Apple Support Communities.
Regards,
-Norm G.

FaceTime asking for email address for people to call but it's already set up and won't skip, already on iPhone 4, want it on iPad

So my nan has just got an iPad for Christmas, she already has an iPhone 4 and her FaceTime account is already set up, but she would like it on her iPad as it is obviously bigger than her iPhone. However, FaceTime will not let her proceed when it asks for the email address for people to contact her on. It says that it is already in use??
We already know this but she wants to use the same account rather than create a new one just for her iPad, any help or advice would be muchh appreciated.
Thank You and Merry Christmas

I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

I can not reach the screen to enter passcode, the main sreen is where im stuck, i cant play music, the home button works but icant get pass the whole unlock thing, i can receive calls but can answer because when i touch the screen it wont do.

i can not reach the screen to enter passcorde, the main screen is where im stuk, i cant play music,i can recive calls

Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call have checked all the settings and sounds any suggestions

FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

FaceTime not receiving calls

Hi hope someone could help.
I have a new iMac with Facetime set up.
For some reason if someone calls me nothing happens, Facetime doens't start up, no incoming call alert. Nothing.
If I log out then log back in then sometimes it will work.
I have tried changing my Firewall settings, but it hasn't made any difference, it also occurs with the Firewall disabled.
Could anyone please help?
Many Thanks

I have had problem connecting my iMac with my iPad and iPhone.
The story.
On my home network I was able to call from iPad to iPhone and viceversa.
Calls from iPad/iPhone to iMac and viceversa didn't work.
On my home network I was able to call from iPad to iPhone and viceversa.
iMac was "seen" on the net from iPhone and iPad calls but no answer button comes up on iMac.
iPhone and iPad receive calls from iMac but cant connect to iMac.
Reading various messages about FaceTime problems I used iNicolas2 suggestion:
Go to :
SETTINGS -> Network -> AirPort -> More -> DNS -> Add 8.8.8.8
You have adding the Google DNS and FaceTime works on your Mac !
(https://discussions.apple.com/message/13297480#13297480)
Now FaceTime works on my home network and iMac.
Maybe you have a different problem, but the above solution worked for me.
Have a nice day.

FaceTime will receive calls but will not let me accept them. .?

MY iPad will show an incoming call but will to allow me to accept it. It use to work, but not now. Help.

Hello conniedoug,
Thanks for using the Apple Support Communities. I understand that you are experiencing issues using the FaceTime application. Let’s try quitting the application and restarting your iPad:
Force an app to close in iOS - Apple Support
http://support.apple.com/HT5137
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/HT1430
Cheers,
Matt M.

I have an Iphone5s and use Verizon. Frequently when I am on a call, it sounds like there is an incoming call which does not show up in either call waiting or missed calls.

I have an Iphone5s and use Verizon. Frequently when I am on a call, it sounds as if there is an incoming call but it does not show up in call waiting or in missed calls. When I went to check on line, the fix involved a screen that I did not even have on my phone. Anyone else have this problem and is there a solution? I can't seem to get tech support at Verizon. Boo.

Hi Debsy1,
Thanks for the additional details! Let's get this issue resolved. What software version is the device on? Please reset the Network Settings on the device. Go to settings>general>reset>reset network settings. Please Note: Audio alerts may also indicate delivery of incoming text messages or emails. The tone will vary based on the type of information being delivered to the device. Tones may also indicate low battery charge or inadequate signal strength. Keep me posted with results.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

HT204380 How come when I make a call on Facetime the other person can't see me?+ but I can see them?

how come when I make a call on Facetime, I can see the person I'm calling but they can't see me?

My guess is one of the two of you has less than a robust, good, fast WiFi connection.

Got my unlocked iPhone 3gs I can receive calls but not send. My iPhone was bought from the UK but I am using Spanish Movistar. Can any one offer a solution

I got my iPhone 3gs and wanted to use my old Movistar number. I can receive incoming calls but I can't call out. Can anyone offer a solution?

Didn't ask them as this was an unlocked phone, it should have worked straight away sending and receiving calls

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the ph

So my I phone 4s volume has decided to pack allowing only my phone to make sounds when I have an incoming call, I can also here fine using facetime and receiving calls. YouTube, soundcloud, any of I players will no longer play sound. I've restored the phone using iTunes on my laptop and checked all the volumes are turned up and the button at the left hand Side of the phone is in the correct position.

Try inserting and re-inserting your headphones 7 or 8 times. Also try cleaning out the headphone jack in case of debris that might be interfering with the connection/disconnection.

On FaceTime I receive no sound indication of incoming call but on answering sound is fine?

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