On FaceTime, it says that someone is busy when they are not, why?

I mean, on my I Pod Touch when I ask my friend to go on FaceTime and she tries me she says im busy. SDo I then do it to her, it says eh si busy. Why does it do that?

help me!!!

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A brief and probably non-helpful answer: I know of no way to eliminate your large amount of duplicates other than by repetitive, tedious manual effort.
*There has got to be a simpler way.*
I hope you're right, but I don't think there is a simpler way.
BACKUP: It also appears that the only way I can back up the catalog is to shut down LR. Really?!
Yes, really

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Thanks, FromSouth -
I called Apple Support and they also said that she has to have access to my iCloud account. We did figure out that some of the notes from 2011 and 2012 are from a shared business account which also allows notes, but that is a Verizon account and should not impact, in any way, shape, or form, the iCloud account.
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curt y wrote:
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On FaceTime, it says that someone is busy when they are not, why?

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