On facetime it shows my old email address and wont let me type in a new one
HELP!!!!!!
When I tap on facetime and switch it on, it shows my old email address that I don't have the password to, and wont let me change it on my IPHONE 4S, it just says "waiting for activation" even though I don't use that email address anymore. IT WONT LET ME CHANGE MY EMAIL ADDRESS! HELLLPPP
I had that same problem. So,
Go to Settings
Scroll down to FaceTime
Once in it, Choose add another email.
Or, turn facetime off, and then exit Settings. Tap on the FaceTime app. it should have you sign using another email.
Hope this helps!
Similar Messages
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I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. It keeps asking me my old password to the old email address which is NOT a valid email any longer. I'm unable to manage my iCloud until this is resolved. HELP
If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
If that does not work, time FaceTime off, restart your iPad and then start all over again. -
I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????
Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.
Logout (System Preferences>iCloud) then login with the new address and password.
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I recently chenged my email address on Itunes. When I plugged in my Ipod 4th generation Itouch, it still shows my old email address.
It syncs everytime, but the old email address is keeping me from making other purchases. How do I fix this?In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
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Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address
I can therefore not sign in
Any suggestions please?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue of recovering the old Apple ID. -
Why does iCloud still show an old email address?
When I log in to my apple ID and iCloud, the screen shows an old email address. I have changed the email address long ago under "mange Apple ID". Suggestions welcome.
This has happened to me as well. Monitering.
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I upgraded to IOS 7.0.2 and now the guide for iCloud update shows my old email address. How do I change this to my current email address?
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID.
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How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??
You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/
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I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
After recently changing my email address on my iphone 4, am now having problems signing into the apps using my apple id....I have the apps still showing the old email address...and the password has not changed....can anyone tell me how to fix this? Thank you in advance...
You've updated your iTunes account to have your new email address on it - you might need to log out of your account by tapping on it at the bottom of the Featured tab in the App Store app and then log back in with the updated version of your account so as to 'refresh' the account on it.
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MY ICLOUD IS SHOWING MY OLD EMAIL ADDRESS
MY ICLOUD IS SHOWING MY OLD EMAIL ADDRESS. I just got my new iphone 5 from apple yesterday. when they were setting it for me, it was showing my new provider which is att.net, but now after i connected to my macbook pro itune for back up, i see my icloud on my iphone is showing my old email address or my old provider which was comcast. what should i do, it is gray and i can't log out
Please follow these steps to change your email address/Apple ID: http://support.apple.com/kb/HT5621
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