On install of Photoshop PS6, I get "serial number REVOKED" error

I paid for Photoshop PS6, downloaded and get a  serial number revoked message, despite the fact I paid for it.
What is going on?

Hi,
Thanks for your prompt reply.
It is photoshop CS6 on the Mac.
I re-downloaded and tried to re-install and got the same error message: serial number is REVOKED.
This is not an installer error: I have been given an invalid serial number . This number came from my on-line accoount at Adobe.
I paid for the purchase on 17 September 2012, and paid via PayPal as correctly shown in my Adobe accoount.
So.... how do you get me a valid serial number?

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