On iPhone 4, the screen goes dark and freezes when I start Safari

All of a sudden, today I can't access the internet via Safari on my Verizon iPhone 4. If I click on a link in an email or start Safari, the screen goes dark and freezes. What's up with this and what the fix?

Hi
Try holding sleep/wake + power button for 10 seconds, until you see the Apple Logo.
See how that goes.
Taylor

Similar Messages

  • While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen.

    While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen. It has plenty battery and I was wondering if it is an issue of using too much of the iPhones RAM or not. I have no other apps open besides Messages. I am getting kind of worried as it started around two weeks ago and it has gotten increasingly frequent.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

    when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • Screen turns dark and freezes, when refreshing deletes written txt

    Firefox should be more compatible without blaming others.
    While writing this same note, or an email or text, suddenly the screen turns dark and freezes, impeding to edit or recover the work. When clicking Control Shift R , screen/server refreshes and work lost.
    Kindly assist and solve this issue. I uninstall and reinstall with no avail, problem persists.

    It's disturbing that you get ads just starting up the browser. Where did you download Firefox from? Unfortunately there are some unauthorized modified versions promoted in search engine results...
    Some things to check:
    # Home page -- [[Startup, home page and download settings]]
    # Extensions (more detail below)
    # Malware -- [[Troubleshoot Firefox issues caused by malware]]
    # Program shortcut (more detail below)
    '''''Extensions'''''
    Add-ons, and particularly extensions, can override your settings in Firefox's normal dialogs. Use the Add-ons page to review and disable or remove ALL nonessential or unrecognized extensions. Either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable.
    Usually a link will appear above a disabled extension to restart Firefox. You can complete your work on the add-ons page and click the link as the last step.
    '''''Program Shortcut'''''
    Not sure exactly how you do this on Windows 8.1, but on earlier versions:
    right-click the shortcut you use to start Firefox > Properties > Shortcut tab
    Check the "Target" line and make sure there is no URL at the end. By default, the target ends with
    firefox.exe"
    with no URL after it.

  • Since installing 3.6.12, firefox crashes continuously...I have gone back to Windows Explorer because firefox does not run anymore. Upon any actioin in firefox, the screen goes white and freezes and I get an error message saying firefox has stopped working

    just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • Why am I trying to register for apple I'd, and the screen goes black and freezes?

    I am trying to purchase an app and the screen freezes and turns black,every time I try. Any suggestions?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod

  • Screen goes dark and freezes

    iPod Touch 5th Generation iOS 7.0.4
    The iPod will work for a few seconds and then it goes partially dark, (the text can still be read clearly.) After that the iPod freezes. I've restored it but it does the same thing.

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • Itunes stops playing and the screen goes dark

    Hi, I have macbook pro 13" and had never experienced this until yesterday and today. The itunes stops playing music, the screen goes dark and it's still charging. Has anyone experienced it?

    Boot from you install disc, run Disk Utility. The startup disk may need repairing.
    Using Disk Utility to verify or repair disks

  • Accessing the internet, I can google and get search results but the screen stays dark and doesn't load, accessing the internet, I can google and get search results but the screen stays dark and doesn't load

    what is the problem when the screen goes dark and you cant' access the search items, also i find it strange that I can access you tube but can't access internet thru safari??

    Couple of things you could try : clearing your Safari cache (Settings > Safari > Clear Cache and also try Clear History). You could also try a reset : press and hold both the sleep and home buttons for about 10 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I have a "white screen " ,tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

    I have a "white screen",tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

    Morning Clementine Lin,
    For more information this, please see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
    Have a nice day,
    Mario

  • When I use Adobe Send the screen goes dark when I hit send but never seems to complete the send task! and recover the screen.F

    when I use Adobe Send the screen goes dark when I hit send but never seems to complete the send task! and recover the screen?F

    Hi frank at luray,
    Does this issue occur with any file that you try to send, or do you find that it's specific to one file? If it's a file-specific error, and the file is large, please try sending the file via Adobe SendNow. (You can sign in to Adobe SendNow at Sign in or create an account | Adobe SendNow using the same credentials you use to sign in to Adobe Send.)
    Please let us know how it goes.
    Best,
    Sara

  • I have a iPhone 4 and in the the middle of doing something the screen goes black. Put when I put it in direct sunlight I can see my stuff? Can someone help me

    I have a iPhone 4 and in the the middle of doing something the screen goes black. Put when I put it in direct sunlight I can see my stuff? Can someone help me,!!!

    Hey Destiny24
    Check out the iPhone Hardware troubleshooting guide in the Display section. It has a section for not having any backlight. If you cannot get it resolved, there are some links towards the bottom of the article for further options when it cannot be resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • When I power up my mac, I see the white screen and the apple icon. After a few seconds of powering up the screen goes dark. Yet I still can the mouse arrow but nothing else.

    When I power up my Imac, I see the white screen and the apple icon. After a few seconds the screen goes dark. I am able to still see the mouse arrow as I move it around. But nothing else. What is the problem and how do I recover?

    Try this from another user:
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).

  • HT3576 When I pull the notification screen down after about 5 seconds the screen goes black and then the apple appears for about 30 seconds and then returns to the home screen, this is an iPhone 4 running ios7 , any ideas??

    When I pull the notification screen down after about 5 seconds the screen goes black and then the apple appears for about 30 seconds and then returns to the home screen, this is an iPhone 4 running ios7 , any ideas??

    One problem though, the top button on my phone is jammed so i cant power off the phone, anyway of resetting the phone without using the top button ?

  • My new iPhone 4s and my iPad 1 have the same problem: While working on one of them, the screen goes black and the right back to home screen. I've tried resetting the iPad with no chages to this problem. Need help, this is anoying.

    My new iPhone 4s and my iPad 1 have the same problem: While working on one of them, the screen goes black and the right back to home screen. I've tried resetting the iPad with no chages to this problem. Need help, this is anoying.

    I just did a reset all settings on both.
    Will see where this gets me.
    Thank you for your helpfull input.

Maybe you are looking for