On latest upgrade iTunes store fail to open

After upgrading latest upgrade all fine other than unable to access store.

The problems appears to be related to upgrading your iTunes to 10.4.1 in Windows 7 (in my case). You need to do a full uninstall and then reinstall iTunes. You need to uninstall all 6 iTunes related components and in the right order. See this link for more assistance...
http://support.apple.com/kb/HT1923?viewlocale=en_US

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ITUNE Store Failed to open

Just updated iOS 6 on my iPAD 2...found out that iTunes Store can no longer open...anyone can extend assistance to restore or fix the iTunes Store...thank you...

Just updated iOS 6 on my iPAD 2...found out that iTunes Store can no longer open...anyone can extend assistance to restore or fix the iTunes Store...thank you...

Upgrade iTunes now Secure link to iTunes Store Fails

Hello,
I am running Windows 7 32bit. My iTunes worked until I upgraded the software in iTunes, I have tried all of the suggestions that have been posted in the discussion board but nothing resolves my issue.
I even have uninstalled the latest version and installed the previous iTunes version and still get the same issue.
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
HP Pavilion 061 PS593AA-ABA M7087C
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002CAAB402C14D48
Current user is not an administrator.
The current local date and time is 2012-04-04 19:06:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., Radeon X300/X550/X1050 Series Secondary (Microsoft Corporation - WDDM)
**** External Plug-ins Information ****
Plug-in Name: NS_ITUNE_PLUGIN_1.0
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: 1.0.0.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\nsitplg.dll
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ADBCCFBD-E610-4449-939F-607F5C0ED6A8}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 10.0.1.9
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Wed Apr 04 18:51:23 2012
Lease Expires: Wed Apr 04 22:51:23 2012
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-17 17:53:40.
　=============================================================================
OPENED ITUNES AS ADMIN.
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
HP Pavilion 061 PS593AA-ABA M7087C
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (0.0)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002EAAB402BC2218
Current user is an administrator.
The current local date and time is 2012-04-04 19:52:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., Radeon X300/X550/X1050 Series Secondary (Microsoft Corporation - WDDM)
**** External Plug-ins Information ****
Plug-in Name: NS_ITUNE_PLUGIN_1.0
Plug-in Loaded: Yes
Plug-in Version: 0.0.1
Plug-in File Version: 1.0.0.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\nsitplg.dll
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ADBCCFBD-E610-4449-939F-607F5C0ED6A8}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 10.0.1.9
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Wed Apr 04 18:51:23 2012
Lease Expires: Wed Apr 04 22:51:23 2012
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-17 17:53:40.
==============================================
Any help wuld be appreacated.
Thanks

Hi everyone, I wanted to add to what was said to sovling the problem with the secure link to itunes store failed. I had tryed what was said above and still had no luck. But wasen't till i had tryed just one step before. So here it is and hopfully this is the solution that will help others that had the same problem as me, fix it once and for all.
Windows Vista and Windows 7
1.Go to start menu. Click All Programs > Accessories> right-click "Command Prompt" and click on "Run as Administrator".
2. type ipconfig /flushdns and hit return. (this is the part that really helped!)
3. type netsh winsock reset and hit return.
4 restart your computer
After restart launch iTunes.

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
Holding down the Power button, volume button and selector button on the front - for about 30 secs (or untill I knew the beeping had stopped).
I cant remember if I then restarted it or it it restarted itself, but now its back to normal! No memory loss from the phone either.
Freeked me out as its a new iphone 4s but glad to have it back! Without having to take it to get fixed by a pro.
Hope that helps

HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT201210 Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS.

Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS. my itunes version is updated and my mc version is also updated
my question is: how can i make itues store to work? how can i go back to the previous version of ios?

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

HT203163 I am not able to access to iphone updates/store; as secure link to itunes store failed. I tried to turn firewall off, reinstall itunes and other troubleshoot options but none of them works.....

I am not able to access to iphone updates/store; it displays the message under diagnostics 'secure link to itunes store failed'.
I tried to turn firewall off, reinstall itunes and other troubleshoot options but none of them works......
Please help.

Update: I tried the "Toshiba Recovery Wizard" after everything else either fizzled out or hung up. After going all the way thru the recovery process (up to 100%), I finally got an error message.....it didn't work. And now, when I fire up the computer, I don't even get to that menu with the recovery options....the only thing I can boot into is the screens with the various ways to run your OS (in "safe mode", "safe mode with networking", etc).
I'm not a techie, but I'm guessing at this point, the part of my hard drive that got damaged in the fall was, at the very least, the partition with the recovery data. Couple that with the fact that this cheapo Toshiba laptop didn't even come with recovery disk (or ANY kind of disk, even basic installation software!), I'm screwed: I don't see any way to get a workable computer now without some kind of disk to boot from. So NOW my concern is more about spending the $$ for a new OS and THEN finding out the hard drive has other problems too...is broken in some other way to boot.
How to check this? As I said, I did run "chkdsk" back when I could get into the recovery menu and run the fix-it programs. It didn't note any problems. Thinking of taking this opportunity to upgrade to Windows 7 from Vista (which I never liked), but I have to know that the computer is otherwise ok....how to be sure?

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed.

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
Please Help

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

HT3204 When doing a "Network Connectivity Test" on my PC, as to iStore Connectivity, it says "Secure Link to iTunes Store failed". And when trying to "authorize" my computer to sync ringtones I downloaded to my PC, I keep getting an errot message.

When doing a "Network Connectivity Test" on my PC, while in iTunes, it tells me that "Secure Link to iTunes Store Failed", yet I'm connected to the internet. I was unable to "authorize" my PC with an error message, as well, giving me the code (-3212), saying I was not connected to the internet, yet I am. I can open browser after browser, and navigate just fine. In going through the iTunes Help menu, I am running the tests offered in the drop-downs, but I keep getting the afore-mentioned errors.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Tried everything, but "Secured link to iTunes Store failed"

Hi all, I so hope you can help!
I can't connect to the iTunes Store, which also means I can't do any Home Sharing (this being my ultimate goal in solving my problem). I've got Windows 7 home edition, 64-bit, and the newest iTunes. Running diagnostics on this iTunes verifies that I can connect to the internet, but it says that "Secured link to iTunes Store failed".
I've tried what feels like everything! Trying to read tens and tens of threads on the matter here.. my tried solutions have been:
1. Reinstalling iTunes, the latest version 11.0.1.12
2. Running the command promt as an administrator, with "netsh winsock reset"
3. Command promt with "sfc /scannow" (finding no problems)
4. Agreeing to all windows updates
5. Updating and repairing QuickTime
I don't know what to do, I really need this to start working! Any ideas? Please!
I've also tried everything from this thread: https://discussions.apple.com/message/18106897#18106897
Hannah

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Secure Link for iTunes store failed... Got anything?

Every time I try to open up iTunes store, it wouldn't open. I ran the diagnostics report and it said the ( for first time ) that "Secure link for iTunes store failed". The second time I ran it, just to make sure, said that "secure link for iTunes store is successful. I got confused. So I copied the successful report for you guys to see if there's a problem. **NOTE** I never had or downloaded Norton, or Proxyserver, I even checked to see if it was on the computer. I have Windows Firewall, and Verizon Security, and my computer is a Window's 7. Here's the successful report of the diagnostics so you techies out there could figure what the problem is:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Gateway GM5472 iTunes 10.4.1.10 QuickTime 7.7 FairPlay 1.12.20 Apple Application Support 2.0.1 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 3.4.1.2 Apple Mobile Device Driver 1.57.0.0 Bonjour 3.0.0.2 (333.2) Gracenote SDK 1.9.1.485 Gracenote MusicID 1.9.1.102 Gracenote Submit 1.9.1.133 Gracenote DSP 1.9.1.43 iTunes Serial Number 002AB3A80C24F3E8 Current user is not an administrator. The current local date and time is 2011-09-23 15:44:30. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information NVIDIA, NVIDIA GeForce 6150SE nForce 430 **** External Plug-ins Information **** No external plug-ins installed. Genius ID: 65223df73745471fc22c8ff8db2564bf iPodService 10.4.1.10 is currently running. iTunesHelper 10.4.1.10 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {B6520BEA-A816-49F2-892A-F840F59F28D0} Description: Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Fri Sep 23 13:00:09 2011 Lease Expires: Sat Sep 24 13:00:09 2011 DNS Servers: 192.168.1.1 Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No SSL 3.0 Support: Enabled TLS 1.0 Support: Disabled Firewall Information Windows Firewall is off. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2011-09-23 15:36:29. Sooooo, help please? Thanks!

I have the same problem and I'm beyond frustrated. I just want iTunes 10.5 to work properly so I can download iOS 5 to my iPad. I've uninstalled, rebooted, and reinstalled iTunes (and all other apple programs) a dozen times. I've uninstalled Norton since I read that might be causing the block. I've checked my firewall and have done a "flush". I'm out of ideas!!!

Error code: 3194 when restoring.. "Secure link to iTunes store failed" when diagnostics is ran..

as mentioned in the title, I have encountered 2 errors, one is when I am trying to restore my iphone and the other when iTunes diagnotics feature is ran..
I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this information I have concluded that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server".
I am using Windows 7 64-bit and iTunes is now on the latest version.
below are the things I have done so far, but to no avail:
- removed/disabled my antivirus program
- put iTunes to exception list of WIndows Firewall
- disabled windows firewall and windows defender
- re-installed iTunes and made sure that it is of the latest version (version 10.6.1)
- performed recommendation from: https://discussions.apple.com/message/17409780#17409780
- perform flush dns command using command prompt
In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.
thanks for any help that you can give.

I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
Are you still there, shintenhouji?
Perhaps try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(I've seen a few cases in recent times of this sort of thing being associated with LSP issues.)

HT1689 The iTunes Store won't open on my iPod, what happened?

My iTunes Store won't open. When it is clicked, it just flashes back to the home screen. I restarted it and turned it off and back on, but nothing helped. This all started after I upgraded to iOS 7.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

Itunes store will not open after downloaading iTunes 8.1.0.2

I was owrking on my husbands iPod shuffle, after downloading new songs from itunes, I decided to download the new version of iTunes. Well after everything was downloaded, I tryed to go and download a show for my ipod, and the itunes store tryed to open up but came up with the error message said, The itunes could not connect to itunes store. Network connection timed out. I am able to connect to the internet and I check the connection and everything is connected except for the itunes store. Can anyone help me??

I did it and it says that a secure link to the itunes store failed. Everything else did load and does have internet connectivity.
This is what it says...
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V5000 (ET820UA#ABA)
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 791F14D5C4447D32
Current user is an administrator.
The current local date and time is 2009-05-14 09:49:54.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON Xpress 200 Series
ATI MOBILITY RADEON Xpress 200 Series
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {69395EE9-389F-465A-A8C1-CF06A735E971}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 11:10:17 2008
Lease Expires: Wed Dec 31 12:10:17 2008
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Adapter Name: {407C0217-F226-4F41-9919-B63D7063D22C}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 65.33.45.204
Subnet Mask: 255.255.252.0
Default Gateway: 65.33.44.1
DHCP Enabled: Yes
DHCP Server: 10.110.144.1
Lease Obtained: Thu May 14 08:40:51 2009
Lease Expires: Thu May 14 09:43:35 2009
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
Thank you so much for your help!

On latest upgrade iTunes store fail to open

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