"On line", green light indicator on disconected internet

Hello dear Skype.I have a problem long time.When I am disconected of Skype or internet, on my Skype friends permanent point that I am premanent "On line". Please for your help to do resolve of my problem. Thank you.Best Regards,

If I do a factory reset, will I have to reset the network configuration?
Yes, but based on what you are telling us, I doubt that the device will restart after you try this. You have tested with other AC wall jacks, correct?
I just purchased the unit in April this year, it would be very soon to have to replace it, especially since I don't think I kept the receipt...
Most stores keep a record of purchases. Otherwise, Apple support can look at the serial number and know approximately when the device was sold. You should have no problem getting a replacement, I would imagine.

Similar Messages

I have Airport Extreme as the base unit and an Express unit in a room separated by a brick wall to improve signal. Express shows a green light indicating signal but my iPad does not perform well. How can I improve other than hardwire ethernet connection?

I have Airport Extreme as the base unit and an Express unit in a room separated by a brick wall to improve signal. Express shows a green light indicating signal but my iPad does not perform well. How can I improve other than hardwire ethernet connection?

Other suggestions, and more info about the nature of the problem, may be in this Apple tech note.
http://support.apple.com/kb/HT1365
For example, you might find that the brick wall is not the only problem. There may be other devices pumping out enough wireless interference to be making things even worse.
I agree with Bob Timmons that Ethernet is best and most reliable. And that powerline (which I use) is easier and potentially faster than wireless...but only if your power lines do not have electrical devices plugged in which produce electrical noise on the line. Powerline will be slower than Gigabit Ethernet.
Ethernet cable is the only way to ensure that the signal goes directly there in a shielded way for a clear fast signal. Wireless and powerline are much slower because of all the other things the signal has to fight past to get to the other device.

I have lost the amber/green light indicator on AirPort Express. How canI get it back?

How can i get the amber/green light indicator on the AirPort Express. It has stopped working.

If I do a factory reset, will I have to reset the network configuration?
Yes, but based on what you are telling us, I doubt that the device will restart after you try this. You have tested with other AC wall jacks, correct?
I just purchased the unit in April this year, it would be very soon to have to replace it, especially since I don't think I kept the receipt...
Most stores keep a record of purchases. Otherwise, Apple support can look at the serial number and know approximately when the device was sold. You should have no problem getting a replacement, I would imagine.

How can I turn off the green light indicator on my AirPort Express?

How can I turn off the green light indicator on my AirPort Express? It really annoys me.

The Zed,
You have two options and you probably won't like any of them.
Using the Airport Utility, click on the AE then "Base Station", then "Options". That will bring up two options for you AE green light, either keep it green at all times or only light up when it is being used.
The second option is put some tape over it.
Hope this helps.

Airport express Green light on, itunes transmitting, internet not working

Hi,
I have a thinkpad running XP and a cable/telephony modem from comcast. I installed the airport express following the directions and got a blinking amber light and no functioning internet or airtunes. I then took down the IP address, router address, etc (IP Address: 66.30.116.41 Subnet Mask: 255.255.248.0 Default Gateway: 66.30.112.1
DHCP Server: 68.87.71.8 DNS Servers: 68.87.71.226, 68.87.73.242) from my modem and manually configured those settings into my airport express, and now I have a green light and am able to transmit itunes but can't access the internet. My computer connects to the network but then I can't load any pages. When I try "repair," it fails when reconnecting to the network. The IP adress when I'm connected to AX begins with 10.
Any suggestions?
Thanks!
RCC

no answer but same problem as yours. any news on your side ?

AEBS has green light but email and internet not working

I have an AEBS (second hand) connected to my cable modem. I used an ethernet cable and manual settings to set up as Utility wouldn't detect the AEBS wirelessly to start off with. Under internet settings in Utility I have selected Connect Using Ethernet and Configure IPv4 Manually and entered all the same settings I have in the MacBook for my modem. The AEBS light went green, Utility says setup was successful and the MacBook recognised the new network and connected to it, so I have all the bars black on the Airport icon on my top menu bar, and also the network showing with a green light in system preferences. But email and internet still won't go - just spinning wheels and exclamation marks! They're fine when I connect the modem direct to the MacBook so it's not a modem fault. I have tried restarting modem, MacBook and AEBS to no avail. Any advice most gratefully received, I'm very much a novice a this!

I know that you have already attempted to restart the various pieces of networking equipment, but please try the following complete power recycle steps to see if this gets the AEBS to be able to communicate properly with the modem.
When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

Shuffle will not play...just green light

I consider myself pretty technically savvy but I cannot get this thing to PLAY!!! I turn it on, the light turns green, I hold down the play button and turn up the volume - nothing. Even tried different headphones.
I am going on 6 hours. I have already packed it back in it's box once and told DH to return it. No receipt, he tells me (the fool). So I am stuck with it. Plus I do really, really want it to work.
HELP
Here is what I have done so far:
1) Loaded iPod and iTunes software CD that came with it onto my 2 year old Dell PC that has plenty of memory and is super-fast and was recently professionally cleansed of anything nasty (viruses, etc.).
2) Loaded songs on it from my CD. No problems.
3) Can SEE "Nancy's iPod" under Source in iTunes, and can see all the songs I loaded. Can play songs from "Nancy's iPod" when my iPod
in my USB port.
4) Have recharged and can see green light indicating the thing is charged.
5) Have reset it about 8000 times.
6) UNINSTALLED iPod and iTunes software (using uninstall programs)and REINSTALLED it all (was desperate).
7) Perused help site and am completely freaked out by the thousands of messages from other poor souls like me. Am appalled by what appears to be 50+ suggestions for troubleshooting (try this, then try this, then try this - who has time for this???).
Anyone? Anything??
Thanks.
PC Windows ME
PC Windows ME

for those who, like me, tried everything without getting the damned thing working, i've got a phone number at which i actually connected with a human being [:-)] to arrange for repair or replacement.
the deal is this: they send you packaging for the bum shuffle and a replacement shuffle to use while they fix the bum shuffle [and you have to accept the replacement shuffle - no choice]. then, when you get your hopefully un-bummed shuffle back, you have to send back the replacement shuffle.
one little fly in the ointment: you have to give them your credit card info in case you don't return the replacement shuffle - in which case your credit card is charged for the replacement. and a bit of chutzpah, yet! your credit card gets charged a buck one way or the other for "validation" or something like that; that charge is a part of the deal.
i've gotten two confirming emails so far about my request having been received and to inform me that the replacement has shipped. i assume that means the conveyor belt is rolling
i would go that way, nancy.
the magic phone number: 1 800 275-2273. it's available between 8 am and 8 pm, central time.
inge
=====================================
I consider myself pretty technically savvy but I
cannot get this thing to PLAY!!! I turn it on, the
light turns green, I hold down the play button and
turn up the volume - nothing. Even tried different
headphones.
I am going on 6 hours. I have already packed it back
in it's box once and told DH to return it. No
receipt, he tells me (the fool). So I am stuck with
it. Plus I do really, really want it to work.
HELP
Here is what I have done so far:
1) Loaded iPod and iTunes software CD that came with
it onto my 2 year old Dell PC that has plenty of
memory and is super-fast and was recently
professionally cleansed of anything nasty (viruses,
etc.).
2) Loaded songs on it from my CD. No problems.
3) Can SEE "Nancy's iPod" under Source in iTunes, and
can see all the songs I loaded. Can play songs from
"Nancy's iPod" when my iPod
in my USB port.
4) Have recharged and can see green light indicating
the thing is charged.
5) Have reset it about 8000 times.
6) UNINSTALLED iPod and iTunes software (using
uninstall programs)and REINSTALLED it all (was
desperate).
7) Perused help site and am completely freaked out by
the thousands of messages from other poor souls like
me. Am appalled by what appears to be 50+ suggestions
for troubleshooting (try this, then try this, then
try this - who has time for this???).
Anyone? Anything??
Thanks.
PC Windows ME
PC
Windows ME

Airport extreme n not connecting to the internet but green light is on

Original configuration worked until a few days ago like this... Cable modem (RCA Digital by Comcast Model DHg535-2) ran into airport extreme N... into a D-Link DGS-2208 8 port switch... off to 8 different macs / printers/apple tv's/ and wireless macbook pro. Perfect.
Dilemma now. Cable modem running direct to main IMAC and works fine connecting through DHCP and active ip address. Ethernet shows green light in system preferences and connected. Unhook the line to the Mac and into the airport. Airport lights up green, bars show as connected, my original apple network is showing and connected w green light on airport and in system network preferences. Once this is done i can not access internet pages and they just spin on "loading". Hardline from airport extreme is connected to the IMAC and still no internet. Wireless shows up on macbook but still states "Loading".
Step one - connect to internet through direct line cable model. WORKS
Step two - connect to internet through direct wire through model/airport. No
Step three - connect through wireless - No
Step four - reestablish my switch and get everything back on line - Nope.
Bunce

The problem may be when you switch what is connected to the modem by just unplugging and replugging devices.
Any time you change network configuration, you should perform a complete power recycle of all of the network equipment to make sure that they are both "recognized" and initialized properly.
Please try the following:
o Power-down the modem, 802.11n AirPort Extreme Base Station (AEBSn), D-Link switch, & computer(s)/printer(s). Wait at least 10-15 minutes. Order is not critical.
o While the power is off, reconfigure your network to include the AEBSn.
o Power-on the modem; wait at least 10-15 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the D-Link switch; wait at least 5 minutes.
o Power-on the computers/printers.

"You are not connected to the internet" with a green light on Airport

Using airport extreme with my MacBook, The airport shows a steady green light, but I cannot connect to the internet and my Safari shows "You are not connected to the internet".
I tried getting a direct connection, but didn't work, I will be taking my MacBook to have it checked tomorrow.
I called my ISP, thought had to do with my DSL modem, but it works fine with a direct connection to the PC.
I have my network checked with a check mark beside it.
Any help?

For future references, I have come to solve my own problem and I'm now on line.
After I reset my DSL modem, I went into my System Preferences, Network, then Sharing.
Clicked on Internet tab, and chose " Share your connection using Airport".
In my Airport Options, I checked the inputs to make sure the settings match.
And viola, I'm online and 2 floors away from my Airport Extreme.
Hope this comes in handy for future users.
I'm still going to get my Ethernet card checked tomorrow.

Green light, network recognized, still no internet access

Hi all,
After a day of tinkering with my new AEBS 802.11n, I finally got the network up and running, after reinstalling the Airport Utility software and configuring the AEBS settings manually. Yay. But still, I can't get on line. There the AEBS sits, with its glowing green light taunting me, and my MacBook tells me I'm connected to my network, yet zip, nada, no internet access. I've tried unplugging and recycling the modem and the AEBS, separately and together, to no avail.
Does anyone have any advice?
Thanks! Kate

hi kate - oh, i had similar experiences (maybe have a look at http://discussions.apple.com/thread.jspa?threadID=1087373&tstart=0). so for me it looks like a tcp/ip address missmatch. do maybe the following:
check the modem/routers ip adress on the private side (not the public address on the dsl side). some hints to get this address if not available from the modem/routers manufacturer:
- connect the modem/router using an ethernet cable (mine is yellow) directly to your computer
- open safari and enter the address 192.168.1.1 (if you have a netopia modem or 192.168.0.1 if you have a netgear modem or the address of your specific modem/router .... ... right, that's the address you should look for )
- if you have found the right address the a message will follow that you should enter the modem/routers userid and password mostly "admin" and "1234"
- you will get the modem/routers menue where you can select somewhere "status" and you can verify the address. and ensure the modem/router is set to "DHCP" and look for both DNS address entries. these addresses you should set in your airport extreme
- disconnect the yellow cable. and a good idea is to fully restart your computer afterthat
but the main stuff from this story is, that you have to get somehow the ip adresse from your modem/router for your private network side. assuming now it's 192.168.0.1. so open airport utility, doubleclick on the airport extreme icon and select the internet icon.
- then set the addressing mode from dhcp to manual
- set the ip adress of the airport to 192.168.0.255 (this address is out of the DHCP-range)
- set the network mask to 255.255.255.0
- set the routers address to 192.168.0.1
- set the dns-entries to the addresses you have found in the modem status
- i m not sure if it's really necessary, but i have also set the ip address range for its distribution to 192.168.0.10 - 200 (the airport extreme should not make address distribution, because the modem/router is doing that ... but anyway)
- reconfigure and restart the airport
- open in the systems menue from your computer (i don't know the english name of the main mac configuration tool ...), open network, go the tcp/ip and renew the DCHP-lease (also your computer must get a new valid ip adress)
- open safari and then you should come to the internet ...
hope this helps

Green light, ISP found but no wireless internet

Hello, I've spent all weekend on this problem... can anyone help?
My new D-Link DSL-320B router connects fine to my ISP and I can access internet fine when hard wired to my macbook but I can't get the same result wirelessly with my Airport Express units.
This router replaces an old D-Link one because Virgin media have gone to ADSL2 and they thought my old one was causing problems (after 3 years of great service it began to need restarting every time we tried to go on-line).
I have tried all the firmware upgrades (reflashing), I have tried different security settings (and no security) and all the "switch it off and on again" procedures, cable wiggling, hair pulling. Has anyone got this unit to work with airport?
I am thinking of getting a Netgear DG834PN RangeMax and forgetting about airport... or can I use both together?
Thanks for any help you can offer!

I have a similar problem with our daughter's MacBookG4/10.4.11. It is a school computer and her Airport Express worked fine with a COX cable modem.
Moved to a new apartment. Factory reset the Airport Express and set up a new network with same cable service (COX). Green light, sees the network, but no ability to load a page.
Hardwired to cable modem works.
Did fix permissions, reviewed settings (DHCP).
Setup assistant does not "see" the unit. Moreover Airport utility scans but does not find the unit. Yet the unit is green to go.
Maybe preference files? She has admin privileges but this is a school machine that she uses at her new apartment.
Am I missing something? I am thinking maybe the unit is down. However it is currently located behind the TV (Old CRT) so I am wondering if there is some interference.
Thanks

Airport Extreme - green light, but no internet

I've been using my airport extreme for 2 years, connected to an Alcatel-Lucent modem.
A couple of months ago I bought 2 airport express devices and cabled them to the extreme in bridge mode, working just fine.
After a 2-week trip I returned home and I found that all the devices showed a green light in the Airport Utility, but the internet was orange.
I could connect myself to the network, play music in my airplay sound system, but couldn't surf the web or use my apple tv.
Now internet is changing from green to orange every 5 minutes.
I tried everything that I have read in different forums, but with bad results.
Any other suggestion?
Thank you very much.

I tried working on my computer with a wired connection from the modem itself and it works perfectly.
If you mean that you have the computer connected directly to the modem and things work OK, then leave things "as is" for at least a few hours.....longer would be better....and report on your results at that time.
Then, we will do the next check.

Can't connect to internet even though Network prefs show all green lights

I have 3 iMacs in our office with the same issue.
I can get them to connect to the internet using Airport but not Ethernet. When I connect the ethernet the computers network preference screen shows that a green light and that an ip address has been assigned via DHCP.
When the ethernet is connected I can connect to other computers on the network but cannot access any external sites.
Things I've tried:
-repair permissions
-making sure OS X firewall is off
-I tried to ping the router = got response
-Tried pinging other internal office IP address = got reponse
-Tried pinging external sites = no reponse
-I've tried restarting the router and the DSL modem and the computers, but nothing works.
Any ideas?

This is usually the other way round: users can connect with Ethernet but not with Airport, so my first reaction is to think about a hardware problem with the router. I would have thought DNS might be a problem (not excluded totally) but you are not able to ping to external sites, while you can ping the router and other devices on the LAN.
To help refining the problem, how about other (non-Mac) computers: do you have any there; and are they suffering the same problem? If so, the problem may be in the router and it may be an idea to try with another. If not, there is a problem with the settings on the Macs.
When did this problem start; and what changes did you make around that time?

My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

"On line", green light indicator on disconected internet

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