On line purchase

I have tried downloading the Photoshop Elements 12 in 5 failed attempts after I make the purchase on line today. Adobe does not allow me to attempt any more downloading. Who shall I contact in Adobe to assist as the email I receive is a no-reply email

Download the trial from http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html and activate it with your serial number.
Make sure you follow the Very Important Instructions before proceeding to the actual download.

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