On Mac, Firefox crashes when opening Yahoo Mail with attachment

On IMAC using OS 10.4 Firefox crashes completely when using Yahoo Mail to open email with attachment. Also crashes when attempting to attach photo to outgoing email. Email without attachments do not crash Firefox.

Installing a Flash plug-in took care of this problem

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Firefox crashes when accessing Yahoo Mail, just after I enter password

I just updated Firefox and now I can't log into Yahoo Mail. I can go the the login page, but after I type in my password, Firefox just closes. I have restarted Firefox and very briefly saw my main mail page, so I know it actually does log in, but the main mail page is causing problems.
Looking through the troubleshooting history, this appears to have happened before with Yahoo Mail and the solution appears to have been a new Firefox update that solved the problem. Mozilla programmers: hint hint.
One additional point, the upgrade did not run smoothly. It failed twice with messages that Firefox was still running and the update could not be completed.
== URL of affected sites ==
http://login.yahoo.com/config/mail?&.src=ym&.intl=ca

I solved this problem by doing a ground-up reinstall of Firefox. I suspected the sketchy update that I did was part of the problem.

Mail (5.3) OS X 10.7.5 mail program crashing when opening an email with attachment. Any suggestions out there? I can open the mail program...send and receive emails...click on emails without attachments with no problem.

I am having a problem successfully opening an email containing attachment. I can open the mail program...send and receive emails...and view emails that do not contain attachments. But whenever I click on an email containing an attachment, I get the spinning beach ball for a few seconds and then the entire program closes. Any suggestions before I make a one hour trip to the Apple store for help?

I don't think an interactive portion of a PDF is an obscure problem (lots of designers I know use rollable PDF files for emailing 3D models) and while I understand that it's in a legacy program, there is no guarantee if I purchase Acrobat X, that the same problem won't exist. It's no an issue in Reader 10 but then again, it wasn't an issue in Reader 9 either. Since Adobe doesn't give trial versions for Mac (stupid), I have no way of checking this. The problem doesn't annoy me as much as being an Adobe product user who upgraded only to not have functionality and not have a way to have it resolved.

Firefox Crashes when opening PDF file with Acrobat 9.4 installed.

Everytime I attempt to open a PDF file, Firefox will crash. I have Adobe Reader 9.4 installled. This has been happening since 7/9/2010

Fix the [http://browser.iyogi.com/firefox/firefox-not-opening-pdf.html '''PDF not opening in Mozilla Firefox'''] issue by reinstalling Adobe Reader. You need to uninstall Adobe Reader and re-install it to get the issue fixed. It is important to uninstall all versions of Adobe Reader that you may have in your system. Also, take care of installing the latest Adobe Reader for the browser.

Since updating to mac osx10.6.7 firefox crashes when opening google homepage

Firefox crashes when opening home page on google. after clicking restore get this is embarassing note if I click on restore once firefox toolbar comes up. I can than access my bookmarks and browse. however it will still crash at random sites, including any firefox help article. as exampl,e on a comics site doonsberry crashed yesterday opened today and crashed again when I went back to yesterdays site.

* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

Firefox crashes when opening "Extras Add-ons"

Firefox crashes when opening "Extras>Add-ons" (German user interface - I don't know what the according menu points are labeled in English).
The crash seems to be so severe that no crash ID is created. On every restart after a crash Firefox 4 is in offline mode and has to be switched back to online mode. If needed I could provide a screenshot of the error message shown when firefox crashes.
There were no problems on this machine running firefox 3.xx. The problems occurred after upgrading from firefox 3.6x to firefox 4.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Trouble opening Yahoo Mail with Safari

Recently began having trouble opening Yahoo Mail with Safari. I am continually asked to upgrade my Safari to a newer edition; however, when I do a software upgrade check it tells me I have the latest edition. Anyone else having this trouble?

Your OS is way out of date and thus your version of Safari and Firefox are too. It would be wise to update Tiger using the combo update found here:http://support.apple.com/downloads/MacOS_X_10_4_11_Combo_Update__PPC
Then you can further update Safari to it's current version using Softwareupdate from the Apple menu.
You can also use Firefox Help menu to update to it's current version.
To be safe run Disk Utility's repair disk function from your original install disk and repair permissions before and after the update from your boot disk.
Good Luck,
hpr3

Please a solution against crashes when opening a file with Acrobat XI pro?

Hello,
Am a member of Adobe Creative Cloud.
Am also constantly having crashes when opening a file with Acrobat XI pro.
Am running on Windows 7 Home Premium, Service Pack 1, 64 bit - RAM 20 GB -
The crash happens systematically after the installation of the update. Within one day I uninstalled and reinstalled the program 4x! It takes of a lot of my time.... Thank you for providing a definitive solution!
Best regards

I've been having the same issue! I try to open it and it crashes - says re-open, it crashes... I re-installed it yesterday and it opened and worked fine. Closed it out at the end of the day thinking everything was finally fine but this morning the same crashes it had yesterday... HELP!!!

Firefox crashes constantly when opening Yahoo Mail and some other sites

Hi, since last night FF has been crashing constantly. It all started with opening yahoo mail page but just some hours ago it happened on Rolling Stone magazine's site.
I have tried all the suggested troubleshooting (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_check-to-see-if-the-crash-happens-in-safe-mode). Then I did a complete wipe and reinstall of FF as instructed here http://kb.mozillazine.org/Uninstalling_Firefox and the problem persists (even when no extensions and no personal data exists).
I am completely at loss here. It is my work-horse browser and I truly need it working. Please assist.
Thank you
P.S. I have always had a hanging problem with Flash if that might lead onto something....
Here is the latest crash report that I have submitted: https://crash-stats.mozilla.com/report/index/8c0f6683-050f-4ef7-bef9-0245f2140827

Here's my situation....after I've been in yahoo mail for about 4 or 5 minutes,. it suddenly freezes and I see in the upper left hand corner of the tool bar it say firefox not responding, and then sometimes it just crashes. I shut of java, and I disabled ad blocker plus and it still does it, although not as frequently. I'm not going to go into safe mode and do all the of things some have suggested. I'm not that tech savvy, if there's not a good fix, then I'll use another browser until Mozilla can fix this. It would seem to me that since Mozilla and Yahoo are going to be working together in future builds why not fix the issue rather than frustrate long time users.....

Firefox crashes when opening email in gmail

Hello
Whenever I open gmail and try to read my email FireFox crashes. This is happening with all accounts I have. I am using the MAC Version and on a MacBook Pro. Any advise will be great.
Thanks

AdapterDeviceID: 0x 863
AdapterVendorID: 0x10de
Add-ons: [email protected]:1.0,[email protected]:1.5.3,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:12.8,{097d3191-e6fa-4728-9826-b533d755359d}:0.7.18,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.10,{dc572301-7619-498c-a57d-39143191b318}:0.4.0.3,{23fcfd51-4958-4f00-80a3-ae97e717ed8b}:2.1.2.145,gmailwatcher@sonthakit:1.55,{29dd9c80-9ea1-4aaf-9305-a0314aba24e3}:2.3.1r14,{972ce4c6-7e08-4474-a285-3208198ce6fd}:15.0.1
BuildID: 20120905151427
CrashTime: 1349569714
EMCheckCompatibility: true
Email:
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1347300270
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 36986
StartupTime: 1349569557
Theme: classic/1.0
Throttleable: 1
URL: https://mail.google.com/mail/u/0/?shva=1#inbox/13a2e357bec5f683
Vendor: Mozilla
Version: 15.0.1
This report also contains technical information about the state of the application when it crashed.

Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookie

Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

Firefox crashes when opening after upgrading to 6.0.2

After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.

Your crashreport is: 
[https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926] 
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] 
This crash can be caused by malware as indicated by the Related Bugs. Reason: 
strange dll in stackframe #2 
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
# [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware 
# [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware 
# [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page 
# [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy 
# [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free 
 
See also: 
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes when opening and will not open in safe mode

Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Firefox crashes when opening a local file (a .jpg photo) click drive, click directory and it crashes.

Firefox crashes when clicking FILE / OPEN FILE / Drive (G:)/and when double clicking the directory containing the file. It happens every time I'm trying to open a local file. Must close, go to Internet Explorer, Opera or Chrome which have no problems doing this.

You are running out of memory. In the stack notice this line:
Caused by: java.lang.OutOfMemoryError: Java heap space
Edit the sqldeveloper.conf file and add this
AddVMOption -Xmx1024M
That will bump it up some.
-kris

Firefox crashes when opened

I Firefox crashes upon opening, I have uninstalled and installed it now 2 times. On initial opening it will work, the future opens it doesn't.
None of these problems occurred until we upgraded to 9.0.1
Desk top running window 7

upgrade your browser to Firefox 9 and check
* getfirefox.com

On Mac, Firefox crashes when opening Yahoo Mail with attachment

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