On Mini iPad cannot connect to iTunes or AppStore when signed in - works on other devices. iTunes states that server certificate invalid - any ideas?
When signed in with valid Apple ID have started receiving the following message when trying to open iTunes 'The certificate for this server is invalid. You might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk.'
When I try to access teh App Store it says "Cannot connect to server"
When re-entering Apple ID and Password in Settings I get 'Cannot connect to iTunes Store'.
This is a new problem - I have been connected until very recently and the Apple ID and connectivity are fine on other devices...
Any ideas?
Thanks!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
Similar Messages
-
My iPad cannot connect to my internet. the internet is working but not with my ipad.
my iPad cannot connect to my internet. the internet is working but not with my ipad.
Call your ISP (Internet Service Provider) and explain them your issue, it could range from having your router configured incorrectly to having a wiring issue. Personally, I have Comcast and they are great, no issues, and awesome customer service.
Hope you get up and running ASAP -
I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?
Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
My iPod fell on the floor and the glass was crack also, the hole that the headset plug into got so big I cannot hear a sound from it. The headset work on other devices, what should I do?.
kaz-k, the warranty is irrelevant. A broken screen is not coverd by the warranty and void the warranty on the entire iPod.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I would say not worth it for a 2G iPod
Apple - iPod Repair price
A third-party place like the following may repair it for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it (replace headpohone jack and screen) yourself if you are up to it
iPod Touch Repair – iFixit -
My Ipad got stolen soon after i updated in to ios7.
the idiot i am, i did not activate find my ipad, so i changed all my passwords, including the apple-id.
now i have the following problem:
on my iphone, everything works as usual.
however, i cannot connect to icloud via my macbook air, if i type in my password (and trust me i have already changed it a few times, it always works on the phone but not on the macbook) i get the following message: "Sie konnten aufgrund eines Kommunikationsproblems mit iCloud nicht angemeldet werden." which means more or less that i could not connect to icloud due to a communication problem.
does anyone have an idea how to fix this?
thank you!
regardsSign out of iCloud, the sign in with the new ID/ Password.
-
Got my ipad mini. It works perfectly fine until I updated to ios 6.0.2. Now I can't connect to wifi. I've tried every solutions offered in every forums and internet sites but nothing happened. Still ipad cannot connect to wifi. HELP!!!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
When I want to update my apps , it said that my iPad cannot connect to the iTunes Store . I don't know what happen to it . Last time I accidentally click Chang To US Store , but my own country is Malaysia . What can I do to update the apps ? Help me plssssssssss . Thankyou
Then you need to change the store that you bought the apps from - correct?
Go to the featured tab of the App Store and tap on your ID at the bottom. Tap View Apple ID. Enter your password. Go to Country/Region and change it to the correct store. -
My iPad cannot connect to the app store but my iPhone can, what do I need to do?
My new iPad cannot connect to the app store and iTunes after updates from several apps but my iPhone4s can. They were both recently updated to ios6. Whats wrong with this thing?
So you are saying that after you updated several apps - now you cannot connect to the iTunes or App Stores?
"My new iPad cannot connect to the app store and iTunes after updates from several apps"
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1, 64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB . I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes. I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes" In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2 -
When at a remote location ( not on a network) my ipad cannot connect and print to my bluetooth printer ( hp 100 wbt)
How can I connect to a blue tooth printer when NOT on a network?
Please helpiOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Can the printer also print via wifi?
If your location does’t have wifi use a portable router.
Portable routers http://compnetworking.about.com/od/routers/tp/travel_routers.htm
Cheers, Tom -
I can see my printer and iPad on router but iPad cannot connect to printer. Printer is on list of air printer models accepted. Help!
You may have to visit the printer manufacturer's web site and look into their support pages to get a print driver for your Mac, and install it. Or see if you can see if a driver may already be in your Mac by checking settings, since there are many drivers already installed in Mac OS X.
Good luck & happy computing! -
iPhone says "cannot connect to iTunes" I am hooked up to wifi and I keep getting this error... Any ideas?
Hi ...
Try this support article > Can't connect to the iTunes Store -
The mini ipad cannot be synced, an unknown error occured (-69)
I cannot synced files after I had changed to windows 8.1. When I synced the mini ipad, a message pop up- "the mini ipad cannot be synced, an unknown error occured (-69)"
How can I synced again?Unknown Error -69 When Syncing Music or Video
https://discussions.apple.com/article/HT1210
http://www.makeuseof.com/tag/12-most-common-ipod-sync-problems-fix/
more
ipad sync error 69 -
TS1559 mini Ipad not connected to WIFI when Im away from the cisco 3825
mini Ipad looses connection to cisco 3825 when im just about 30 ft. from the computer
Follow the troubleshooting steps here: http://support.apple.com/kb/ts1398
Maybe you are looking for
-
How do I rename more than one file at a time within a folder?
I am new to OSX. I am looking to rename a batch of .jpg files but I can't figure out how to rename all files within a folder? I looked for help and apple help only describes how to rename a single file? please see the attrached link for more infomat
-
Can no longer connect to wifi on my iphone4s ,it won't come on, grayed out
Got a replacement iPhone 4S about 2weeks ago,everything worked ok until I noticed that wifi was off and I went to next page and that page was dim or grayed out,hast came back on.tried all the standard remedies,restart,network reset,not sure what else
-
Headphones show on won't switch to speakers?
Speakers stopped working, volume control shows headphones are on. Checked switch settings, checked sound controls under "settings". Tried reset several times. I understand this is not an exclusive problem. Please don't tell me to do a full reset. I c
-
So I plugged my phone to the computer to add new music, and then Apple said it needed to do an update. So I did. And then when my phone turns back on, pictures and stuff are gone up to a certain date (which must be when I last did a back up. The stra
-
BEx Analyzer 7.0 result column
Hi Gurus I have a question regarding the BEx Analyzer 7.0. Hope you can help. My customer wants to use BEx Analyzer 7.0 but is not happy with the fact that the excel query result starts in column F instead of column A (like the old BEx Analyzer did.)