On my 3rd HD STB due to frozen screen

Hello,
I did a quick keyword search on "frozen", "freeze" and "lock up"...but did not find any answers here.
I am on my 3rd HD set top box.
The previous 2 were bad according to Fios phone support.
Issue: Within one to three months, when turning on the STB and TV...the picture is frozen or goes to a black screen.
Sometimes there is sound initially, usually there is none.
On Screen Menu works fine, as does the "guide".
Ran the self test from the Menu...under settings and help, I think...and all tests PASSED.
You can select a different channel and the guide indicates it changed the channel, yet you are still watching the same frozen or black picture.
You could leave it on or turn it all off and an hour later, same thing...although the guide is current.
Support: I am a working guy and thankful to have a job. I don't want to meet the Fios tech, if I don't have to...so I call support via phone in the evenings, when I get home.
Much time, troubleshooting, unplug/replug cables, reset stb from their end, send other "commands" to it...finally they arrange to ship a new box (which is nice of them...so I don't have to meet a tech).
I get it installed and am up and going...for a while (see issue above and repeat support steps above).
So it did it again (on my 3rd STB) yesterday (4/25/09).
(insert negative, frustrated thought here)
I then think, let's see what happens with Video On Demand.
Select a free movie and it is playing normally!
Watch a minute of subtitles and think ok, let's go back to live HD...and it works.
Only things I can add are:
1. that the built-in DVR is maybe 1/2 to 3/4 full and when the condition happens
2. I can NOT access/play anything from the DVR when the condition happens
3. I do have 2 HD STB's, both with DVR (ask me and I'll explain) and 1 regular STB
Any help or insight to this issue would be greatly appreciated!

Hello and thanks for the reply,
It seems longer than 6 weeks that I have been having this issue.
The STB with the issue is better ventilated than the one that does not have an issue.
It is not out in the open, but is in a bigger armoire.
It is 5 feet higher than the STB that does not have the issue.
We got 3 cats and the fur-balls (not meaning the cats) do not fly that high, nor clog the vents of the STB...I checked and it is all clean (area is NOT used as a cat hideout).
I was asked to swap the location of both HD DVR's and did (between downstairs and the bedroom).
I am inclined to think the issue is the location, since the issue did not travel with the STB.
Verizon tech's did the install and set it up via MoCA.
They pulled new coax and did all terminations.
The location with the issue, did not become an issue until I added a second HD DVR to the home.
It replaced a standard def STB that was in the downstairs location.
The reason for 2 HD DVR STB's is that I was told (by Verizon FiOS sales) I could not program new content to be recorded, except while sitting in front of the TV that is connected to the HD DVR (this "hub" was originally upstairs).
It is useless to me if I can access content to be played (stream it from the hub), but not program new content to be recorded ("push" it to the hub from any STB).
Our main TV room is downstairs and I was not going to walk up and back downstairs.
Thus the "stand-alone", additional HD DVR stb...which I am okay with.
Because:
1. the hard drive currently won't hold much HD content (sharing with the wife)
2. Verizon has not figured out how to have a GUI/DVR/Firmware that lets you play AND program content from the same DVR via the Menu ("push" it to the hub from any STB).
So what are good numbers (signal to noise, db loss, attenuation, etc)?
What line tests or comparisons between HD DVR stb's can I do?
Both locations check out good (in the green) when running:
Help
Self Diagnostics
from the Main Menu of each HD DVR stb
I have a standard def STB in the guest room that stays plugged in, but is seldom used.
Thanks again to you and others, perhaps I can get some more input or ideas from you or the forum/techs/Verizon customers?

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