On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?
On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?
This is your husband's app, only your husband can update it. Apps are forever tied to the Apple ID that purchased them. No other Apple ID can update someone else's app.
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After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
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Apps can only be updated using the same Apple ID and password they were originally purchased with.
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On my iphone 5 i have two iTunes ID, one is no longer in use, but keeps asking for a password which I no longer have, whilst the other is still being used. How do I delete the old ID?
Hello steveod2
The main thing to do is to sign out all services on your iPhone, like iCloud, iTunes & App Store, iMessage and FaceTIme. Check out the article below for more information.
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Cannot delete the Folder on the desktop after Mavericks update. when I try to delete it, it is asking for logon password, When I give the logon password, it plays a sound of moving to Trash, but the folder still remains on the desktop
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Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?
Provide the computer's firmware password. If you don't know what it is, contact the person you got the computer from or Apple.
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I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for
Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?
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My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
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I'm trying to change my payment information, yet everyime it asks for my password, I'll enter it but it just keeps asking? And when it finally gets through and I click on payment information, it says my session has timed out. How can I fix this? I've tried to do it on multiple devices but it's happening on all of them.
Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard
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put in updates and now is asking for passcode ive been putting wrong one in and now its disabled
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
Changed PW in my home network. Now when I try to log on I get "unable to connect" , but it doesn't ask for he new (or any) password, so I'm dead in the water. Any suggestions?
Use the Settings app to select your Wi-Fi network.
Settings > Wi-Fi > Select the Wi-Fi Network that will not work > then select Forget this Network
After to accept this choice your iPad should see your network again and allow you to enter the new password. -
I don't remember the password to get into adobe, despite the hint, so I can't run anything that comes on Facebook. Any suggestions?
There is nothing on Facebook that you would need Adobe Reader for; perhaps you mean Flash Player?
Either way, the username and password required for both of the above is for your computer's Administrator account. -
I updated new software on my Apple 4S phone and now can't use it because it requires a 4 digit security code that I don't know. The phone store when I originally bought phone bypassed it for me. How do I find it?
Hey dentallady!
Here is an article that can help you reset this code:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
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i changed my email ages ago for apple id now on my phone it says enter password for (old email) and when i enter my new password or old password it just pops up again
You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete
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