On my Apple TV I cannot sign into the Apple Store

I have the most current os for the Apple TV, and my network is working fine, I can download video from Netflix and Hulu, put I cannot access the Apple Store using my current apple ID. This means I cannot access any of my purchases, nor can I look at any new movies. I can listen to Apple Radio, and I can access videos on my computer.
Any Ideas?

I'm having the same problem with my iPad Mini. I've decided after many attempts that it's Apple's problem, since I have no problem accessing the store and making purchases through my other devices. It's saving me a lot of money not being able to buy new apps and in-app purchases. And I'm not going to waste any time with Apple Support on it. They want my money, they can figure it out all on their own. Maybe Samsung is better with this sort of hiccup...

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I cannot sign into the App Store...

I cannot sign into the App Store, update apps or use apps purchased. How can I fix this.
I can sign into iTunes.
I am using a 3 month old MacBook Pro 17"
running Snow Lep. 10.6.8

Hi Carolyn,
thank you for quick answer.
I've logged out from iTunes but nothing is changed with App Store.
It says that is impossible to connect.
Do you have other suggestions?
Sorry, what is the OP ?
Domes

Cannot sign into the music store.

When I try to log into the iTunes music store I get a window saying "Accessing music store", but it doesn't get past this stage. Does anybody know how to fix it?

If you are on dial-up, turn off the web accelerator
software.
how do you disable the web accelerator software? excuse my ignorance! I have never been able to access the music store, and have just downloaded the new version of itunes. I then was able to access the store once, and now am back to the same problem... Just says 'accessing music store' and it never does! please help, thanks!!!

I cannot sign into the APP Store to get new apps it keeps aSKING ME FOR MY PASSWORD AND REJECTS THE PASSWORD

RESET PASSWORD CONSTANTLY. SEEMS LIKE ITS OUT OF SYNC WITH ITUNES, HAVE GONE BACK TO THE FACTORY SETTINGS AND HAVE SYNC AGAIN WITH ITUNES SUCCESSFULLY
WHEN EVER i TRY TO DOWNLOIAD AN APP IT WILL REJECT THE PASSWORD. HAVE RESET THE PASSWORD SEVERAL TIMES. STILL CANNOT DOWNLOAD ANY NEW APPS

I'm having the same problem with my iPad Mini. I've decided after many attempts that it's Apple's problem, since I have no problem accessing the store and making purchases through my other devices. It's saving me a lot of money not being able to buy new apps and in-app purchases. And I'm not going to waste any time with Apple Support on it. They want my money, they can figure it out all on their own. Maybe Samsung is better with this sort of hiccup...

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.

Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.

HT2589 Unable to sign into the iTunes store with my Apple I'd. Please advise.

Unable to sign into the iTunes store with my Apple I'd. Please advise.

You're not telling us very much...

I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh

contact itunes support

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

Cant sign into the itunes store. Already verified email and have been signing in for a year.

so i was trying to redeem a movie today and when i got to itunes and clicked redeem it asked me to sign in and i did and it said this. the apple I.D cannot be used for the itunes store. Can somebody plz help

I did notice that you said everything you have obtained you've legally bought. Because if there was anything in there that you didn't buy with your AppleID but WAS purchased with another AppleID this will happen.
If this is not the case their is a possible issue with your account. Only reason I say this is because it's happening on both of your computers. So both of them have the exact same library? Do you have another computer you can sign into the itunes store that has none of your content on it and if so does it continue to happen?
Have you tried un-installing and re-installing itunes? Are you up-to-date on both versions of iTunes?
If there is an issue with your AppleID you might need to contact Apple and get an RTA sent to SSE(Site Support Engineering) to troubleshoot your account.

Why can't I sign into the iTunes store?

I've been trying to sign into the iTunes store for months now. Since v10 released, I have been unable to sign into the store, use Genius or any other feature that requires an active store use.
I can sign in here (obviously) but when I try to sign in IN iTunes, it trys for about 30 seconds, pulls up the review dialogue and then goes back to asking me to sign in before I can review my information.
Sometimes it pulls up a Welcome page that looks like it's all text without any of the formatting or bells and whistles.
The fact that this has been going on so long, that I've found LOTS of other users with the same problems and that there is no fix for it annoys me to no end.
Has anyone, anywhere found a fix or heard anything about this problem being patched? Should I try reverting back to 9.x version of iTunes?

Try refer to this article to delete SC Info.sidb file:
http://support.apple.com/kb/TS2363
Then repair your QuickTime:
START/CONTROL PANEL/PROGs n FEATURES/highlight QUICKTIME n click REPAIR

I can open my iTunes and play my purchased music, but I cannot get into the iTunes store. btw, I just downloaded the new version of iTunes

I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.

many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I want to sign into the app store as another ID, but it is greyed out.

Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!

OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd.

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

HT5007 Why when I sign into the App store it says unknown error?

When I sign into the App store it says unknown error.

the support article for that error says to wait for it to reset your request and then try again, in the meantime verify your login information is correct (ie logging in at http://appleid.apple.com/)
you can also goto Settings > store and log out of your apple id and log back in just in case

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I can't sign into the itunes store using the 3G network?

I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.

I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

On my Apple TV I cannot sign into the Apple Store

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