On my hotmail email, a sign comes up saying cannot get mail the connection to the server failed

i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?

Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

HT4623 On my I Pad I get this message in my email: Cannot get mail. connection to the server failed.

I have updated my ipad. Any ideas on what I can do?
Trouble: On my I Pad I get the message: Cannot get mail. Connection to the server failed.

READ OTHER POSTS. THANK YOU. IT WAS ONE OF MY EMAIL ACCOUNTS.

HT1430 My email has quit working! message comes up saying "Cannot Get Mail' and The connection to the server has failed!

My email has quit working! I receive message saying, "Cannot Get Mail" and it also says, The Connection to the Server Failed!
Can anyone help?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I am having a problem accessing my Yahoo email account. It keeps saying, cannot get mail, the connection to the server failed. Then I put my email in settings and it works but this happens constantly. Anyone having this problem?

My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.

So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side.

HT4137 I was able to restore all my info onto a new iPhone, except I cannot access my emails. They are listed in new phone, but a note comes up saying "Cannot get mail. The connection to the server failed" Any ideas?

I cannot access my emails accounts after backing up and restoring my info onto a new iPhone. Any ideas?

Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

Mail.app pops up saying "Cannot get mail" but the emails are downloaded normally....

mail.app pops up saying "Cannot get mail: The user name or password for "iCloud" is incorrect", that is not true because i can log in on iCloud.com with the same credentials setted in mail.app. But the strange thing is that i can get the email! Let me explain: mail.app download the emails normally but when it check for incoming mail and there are no one, the alert pops up.
This is not a critical issues, i can get the emails anyway, but that alert is really annoying.
I've alredy changed the password of my appleID to a new one, but nothing changed.
Has anyone had the same problem and managed to solve it?

Do you have 2 step verification set for Gmail?
Gmail – 2 Step Verification
Gmail – 2 Step Verification (2)
Gmail – Application Specific Passwords

My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I need help really bad. im trying to sync music on my ipod, but a message comes up say " cannot synce photoes in ipod because the folder pictures cannot be found . what do i do ?

i need help really bad. im trying to sync music on my ipod, but a message comes up say " cannot synce photoes in ipod because the folder pictures cannot be found . what do i do ?

Try deleting the iPod Photos Cache folder. There may be more than one. For its location see:
iTunes: Photo sync creates iPod Photo Cache folder
Also, go to the Photos pane for the iPod in iTunes and make sure syncing photos is unchecked.

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. How do I correct this?

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

TS3899 for several months now i cannot receive my email. it says cannot get mail the connection to the server failed.

the note says the connection to the server failed. i can get everything else off the internet but not my mail. i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me. how can i check out the icloud issue? I have never used icloud before.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Every time I try to access my email on my iPad it says "cannot access mail, server has failed" Anyone know what I need to do?

Every time now I try to access my email on my iPad it says "cannot access email the server has failed" Anyone know what I need to do to fix it?

Hello sandy1972
Check out the article below to troubleshoot issues with accessing your email on your iPad. Make sure that the settings are correct for your email address if you are using on that you set up yourself.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Regards,
-Norm G.

TS3899 my i phone 5 says "Cannot get mail, The connection to the server failed" what can i do? I already tried to restart phone and deleted and added the hotmail account!

Anyone there?

I found something on the msn forums saying that they are aware of this problem and working on it.http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/my-email-does -not-work-on-my-iphone-4s-it-says/47c83fa0-bb32-4751-a7c6-5cd549100332

HT201342 I need to correct my email address in icloud and I cannot get to it to make the one letter change.

How do I correct my email address in icloud on my itouchr?

Welcome to the Apple Community.
If that's the iCloud email address that you mean, it cannot be changed. You would need to create an alias instead.

I'm getting email but can't send after upgrading to IOS 6 yesterday.The message says cannot send mail and connection failed. What do I do?

How can make my phone send mail after upgrading to IOS 6 yesterday? Receiving but fails to send.

http://www.apple.com/uk/support/iphone/mail/
It will be your SMTP settings that need correcting see doc above
You may have to find out the correct settings from your carrier and or
broadband supplier

On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

Similar Messages

Maybe you are looking for

On my hotmail email, a sign comes up saying cannot get mail the connection to the server failed