On my I pad I cannot get mail.screen says'the connection to the server failed'.no other problems except I cannot download new apps

On my I pad cannot get mail. Screen says 'the connection to server failed.No problem with others except I cannot get new apps.

Hi David,
Based on your description of the issues, you may want to verify that you have an active network connection (either WiFi or cellular). You may find the following articles helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Regards,
- Brenden

Similar Messages

  • Cannot get mail screen appears

    "Cannot get mail" screen appears

    Hello jdmcn2
    Start with the article below to troubleshoot your issues with getting email, you may just need to remove the email account and reset it back up.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    -Norm G.

  • HT1430 on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail

    on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail) Ive done the turn on and off thing,thanks

    i had this problem a couple times. Try:
    1) to restart your iPhone (turn off and then on)
    2) connect to a different network or use cellular (it may be a network problem)
    3) delete your mail account from Mail app, and then add it back in
    4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
    hope this helps. cheers!

  • Why do I get the message  "cannot get mail" when trying to connect to microsoft exchange server.

    Why do I get the message "cannot get mail" when trying to connect to ms exchange server?

    Hard to say. Has it ever worked? Maybe your account has mobile e-mail disabled. Maybe ActiveSync isn't set up properly on the server. maybe the correct ports are not open on the corporate firewall.
    You will have to talk to your IT department.

  • HT6010 I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

    I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

    Try this support document http://support.apple.com/kb/TS3694 and look at this section.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors: 
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Cannot send email from my Touch (connection to smtp server fails)

    Hello,
    I have a new iPod Touch with 1.1.4 and the January apps. I am having a problem setting the Mail application.
    I am trying to connect to the IMAP/SMTP servers at my university. I am using the exact same settings and passwords I use on my laptop, which works fine. I can receive email fine on my Touch, but every time I try to send one it fails tellings me "the connection to the outgoing server smtp.myuniversity.edu failed".
    If I on purpose write a wrong password for the outgoing mail, the error message I get is different ("check the account settings for the outgoing server smtp.myuniversity.edu").
    The university IT people confirmed my settings, and told me that there is nothing blocking any handheld device from using the server.
    Does anyone know why this would happen?
    Thanks,
    Marcelo

    Thank you very much for your responses
    1) the link to mail setup is (sorry, it's quite long)
    http://www.knowledgepak.com/kpaksonline/kpol.asp?PiAlias=kpolpi17&k2dockey=04096 3251575739@kpol17&ViewLink=true&SkipHeader=false&printformat=true
    2) I am indeed using SSL, as instructed by IT
    3) I do use port 587 instead of 25 (25 does not work either)
    Any ideas? Thanks again.
    MC

  • Cannot get Mail using a shared connection with a PowerBook

    This is one of them problems with lots of potential causes, but I have to start asking somewhere.
    I am in a temporary work location.  There is no wireless access available, but there is an available copper connection.
    I plug my trusty old G4 Titanium PowerBook into the ethernet and configure it to share the connection thru its AirPort Card to my iPad (original)
    I can get to web sites with iPad Safari, so that says that the connection is working, but the iPad Mail app cannot connect to anything.  It sits and spins and then says "The mail server "mail.whatever.org" is not responding.  Verify that you have entered the correct account info into Mail settings."
    I know the Mail info is correct because it will connect and operate with no problem when I am at home, connecting to my own AirPort network.
    Any ideas or suggestions ?

    The available ethernet is an open DHCP network, so I just set the Network/Ethernet to DHCP and everything there just works.
    Next I went to Sharing/Internet Sharing.  I set the "Share your connection" control to "Ethernet" and in the "To computers using" control, I selected "AirPort".
    In AirPort Options, I gave the network a name, set Channel to Auto, enabled WEP with a 40-bit key and set a password.

  • Cannot get ODBC Data Source to connect on report server

    Hi,
    I have an ODBC Connection installed on our PROD server that when you test through I-SQL and the ODBC Administrator it works.
    When I add a new data source to the reporting server we interface and press test connection it just hangs for ages then gives a page cannot be displayed.
    I have installed all the same on the DEV server and it works fine.  I have set all of the configs to exactly the same!
    I feel like something to do with reporting services is not correct.  Any one have any ideas?
    Thanks.

    Hi KMoff,
    Per my understanding that you are using the ODBC datasource type and when you have set the connection string and click the "Test Connection" it hangs and got some error, right?
    Please find the details steps below and try to provide more information according to the questions:
    Whether the error message you got is "page cannot be displayed", if not, please try to provide more details inforamtion.
    Did you got the error message when you click on the "Test Connection" from designer or report manager.
    If you got the issue only in the report manager, the issue can be caused by the support of the ODBC driver in the report manager and also the bit.
    Standard .NET Framework data providers do not necessarily support all the functionality supplied by Reporting Services data processing extensions. In addition, some OLE DB data providers and ODBC drivers can be used to author and preview reports, but are not
    designed to support reports published on a report server. See
    Data Sources Supported by Reporting Services (SSRS)
    When you deploy a report to a 64-bit report server (x86), the report server must have natively compiled 64-bit data providers installed. Wrapping a 32-bit data provider in 64-bit interfaces is not supported.
    Could you provide more details information about the connection string you are currently using.(Excel files or something else)
    Similar thread for your reference:
    SSRS - Using Excel as a Data Source
    Details information about the ODBC datasource:
    Create SSRS report using Excel Data Source Step by Step
    If you still have any problem, please feel free to ask.
    Regards,
    Vicky Liu
    Vicky Liu
    TechNet Community Support

  • When I get on my ipod and press the app "text free"  I can text, but when I try to call I get something that says "Still connecting to the voice network and to try later.  This has been there for days and my daughters can call on theirs.

    What does it mean when you try to call from your ipod touch and you get a response that says, "Still connecting to voice network...try later?"  I have tried updating and still nothing happens.  I am using the text free app and my daughters are able to call from theirs...help

    Sounds like a Text Free issue. Contact their support.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Cannot get Mail. In I touc. The username or password of my mail is incorrect

    Pls help me.
    The mail is correct is the same mail with my
    Blackberry, PC.
    but whe I enter here in my I TOUCH I
    can't send and receive mail.

    I have exactly the same issue.  Can connect via gmail's internet page, but Iphone, iPad and Mavericks wont. 

  • Cannot get mail message on 3G connection only?

    When I try to check mail on 3G connection, it says my password or user name is incorrect. It works fine over wireless. I've tried reentering the password and reconfiguring, but nothing works over 3G.

    Hey skrobichaud,
    The following article goes over what might have prompted the "account Telus is in use on another device" message you're receiving on your iPhone:
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/TS2621
    Cheers,
    David

  • HT1212 my grandson forgot his password and it says it is disabled and we cannot get it unlocked - says to connect to itunes but that does not do anything except tell me we need to enter the password Help please

    my grandson forgot his password for his ipod 3 and it says disabled connect to itunes > when we connect it to itunes it just says to enter the password and we need suggestions on how to unlock it > right now it will not let us go to any screen to put in a code to try to unlock it
    thanks
    Pam

    Try Recovery Mode.
    Read this: http://support.apple.com/kb/ht1808

  • I cannot update, it just says its connecting to the server and does nothing but sit there.

    (1) -Firefox keeps crashing for no reason. (2) -I am offered an update but when I say yes to update, the window shows that my MacBook Pro is trying to connect to the server. However, this goes on for hour after hour and never actually connects, or downloads the update. I have also a MacBook Air, which shows the same symptoms.

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • HT1694 cannot get mail... the connection to the server failed

    cannot get mail... he connection to the server failed

    Nether can I I think the update IOS7 is kind of
    effecting my iPhone (4) can someone who knows what their doing
    help me?!?

  • HT2480 Ipad mini - exchange email stopped working randomly  Error: "Cannot get mail. The connection to the server failed."

    I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
    I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.

    Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
    http://www.pcmag.com/article2/0,2817,2413283,00.asp
    What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
    Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
    To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
    I hope this helps.

Maybe you are looking for

  • Brbackup is taking very long time to complete the backup

    Hi Our brbackup was working okay but recently we added  more filesystem and after that  brbackup is very slow. We have AIX 7.1 ECC 6 Any idea what went wrong here? Sukrut

  • Output HTML to proper page

    I call a servlet from a second window(thirdWin) that was created/opened by the first window(window) in HTML. The servlet writes out HTML to the browser using the following code(note HTML$ is a java class that contains methods of HTML code lines): Pri

  • Changing Logo in NWBC 3.0

    Hi everyone, How do I change the logo in NWBC v. 3.0? Most of the posts here are for NWBC v. 1.0 - it doesnt work for v 3.0. Hope you guys can help. Thanks!

  • HOSTS file does not retain changes between boots

    I make a number of changes to my HOSTS file for various reasons. Lately, though, I've noticed that attempts to alter the HOSTS file are reverted automatically for some reason. I modify my HOSTS file by using the command at the terminal: sudo nano /pr

  • If I download a movie with my Iphone5 can I still watch it in Airplane Mode?

    I would like to download movies to my Iphone 5 and be able to watch them when I don't have a connection to my carrier or the internet.  Is this possible?