On my ipad the itunes store will open and will say loading for a second but then will just go blank and do nothing. How do i fix this.
Please help
Hi there steelgirl15,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.
Similar Messages
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Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave -
I just began getting a runtime error when attempting to search the iTunes store.
I uninstalled and reinstalled but, it's still happening.
How can I fix this so I can start to buy music again?I have the same error, but I think we will get no solution for this problem.
You've get no answer here and the Apple support also doesn't send an answer how to solve the problem.
BTW I have also Windows 7 and the newest version of iTunes 64-bit.
Greetings Mike -
My downloaded itunes videos keep freezing and skipping. how do I fix this.
how do I fix this
Close all apps and make sure memory isn't full if that doesn't work wait for videos to load
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I have already downloaded wrath of the titans and watched it through but a download of the movie in the iTunes store still remains and also keeps timing out? This is preventing me from downloading any other movies onto my iPad any suggestions?
no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.
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Some songs, which are bought in the iTunes store, will be played iTunes but not on my iPod touch. Has somebody an explanation for that? Thanks,
No, you should have Restrictions OFF.
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Are the songs also on computer's iTunes? -
i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When i open itunes on my desktop the itunes store wont open
When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!
The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!
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The iTunes store will not load. what can I do?
The iTunes store will not load. What can I do?
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
i have a new computer and the itunes store will not allow me to redeem my remaining balance. How to handle.
Details, please. What exactly is happening? How is it "not allowing you" to redeem your balance?
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i tunes will not update it says before i open itunes it wasent installed correctly but i dont want to lose everything i have how do i fix this?
It looks like you may have to reinstall itunes.
There are multiple things you should uninstall (and in a certain order) according to apple.
Also, even thought your music and itunes library information should not be affected in the uninstall, I would strongly recomend backing it up. Go to where you keep your music files and make sure you back up everything in the folders "itunes" and "itunes music".
The directions for the reinstall are here: http://support.apple.com/kb/HT1925 They include what to uninstall and in what order. This is for itunes 9 and earlier, but I think it is the same for itunes 10. -
I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect
What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.
Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?
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My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities
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