On my iPhone 4 i have almost 2GB of "other" on my phone.  What is this and can I get rid of it??

In my itunes library i have almost 2gb of "other" on my phone.  What is this and can I remove it??

Just to be clear, are you saying that your music is no longer found in iTunes? Regarding whatsapp, from what I have read in the forum, it is temporarily not available at this time.

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  • I have a pink line across my monitor. What is it, and how I get rid of it?

    It goes from top to bottom and its been there for days now.

    You can also run Apple Hardware Test in Extended Mode to test it. Neither that nor a PRAM reset will affect your data. I suspect if it finds it the result will be a graphics card failure. You can also take it to your local Apple Store or AASP for professional evaluation. IMHO if it's the graphics card you may want to consider replacing the computer. FWICT it appears to be 4+ years old so it's probably time.

  • I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

    I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

    I see.  Apple's documentation on what is included in the iCloud backup doesn't explicitly say that it contains voicemails, but that doesn't mean it does not.  You would just have to try restoring the backup to find out. 
    To restore to your iCoud backup you have to start by erasing the phone.  Go to Settings>General>Reset and tap Erase All Content and Settings.  Then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup.  You will then sign into your iCloud account, accept the terms and conditions, then choose the backup you wish to restore from.  To see an older backup, you may need to tap "Show older backups" (see image below).  Be sure your phone is connected to wifi and your charger as this may take some time to finish.
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    If all else fails, you could try contacting your carrier.  Voicemail is a carrier feature and they may have an archive you could access.

  • I have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod.  how to l fix this and can l get my original game position back.

    i have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod.  how to l fix this and can l get my original game position back.

    If it is the same app for the iPod and the iPad (universal or iPod/iPhone app) and not a iPad only app, the only way is to restore the iPad from the backup of the iPod.  That will wipe out all the app data currently on the iPad though.
    If the iPad is an iPad only app, then there is no way.

  • My iPhone 4 just went black all of the sudden.  I can't get it to turn back on and the battery wasn't dead.  Anyone know what causes this and how to get it back on?

    My iPhone 4 just went black all of the sudden.  I can't get it to turn back on and the battery wasn't dead.  Anyone know what causes this and how to get it back on?

    This has happend to my ipod once...
    did u keep it somewhere so tightly pressed??
    that might be a reason. Don't worry it will turn on after some time, try connecting it to your computer or charger and see if it helps!!...

  • I somehow managed to add lines on my master slide and can't get rid of them.  I now have a useless rectangle on the left half of many of my slides.  How do I remove this?

    I somehow managed to add lines on my master slide and can't get rid of them.  I now have a useless rectangle on the left half of many of my slides.  How do I remove this?

    Select the master slide,
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  • I have a mackeeper virus and can't get rid of it

    I have a mackeeper virus and can't get rid of it??? Please someone help me?

    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
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    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
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  • HT1918 I have$.08 that is eight cents!! Left in my account and can't get rid of it to change my account info to another country. How can I do this???

    I have $.08 eight cents left in my account and can not get rid of it to be able to change my account info, what do I do???

    You'll need to contact support for further assistance.
    https://expresslane.apple.com/GetproductgroupList.action

  • HT201328 I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

    I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

    How is iTunes telling you it is unlocked? Did you go through an unlock procedure with your cell company and then Restore it in iTunes?

  • 6th gen nano says i have used 3gb of other memory: how do i remove this and how do i find what is in that part of the memory

    6th gen nano says i have used 3gb of other memory: how do i remove this and how do i find what is in that part of the memory

    The operating system for the iPod, album art, databases, etc. all make up the "other stuff". Think of it as all the backstage things required to make your ipod work.
    i

  • I somehow now have "Start Now" in my Firefox and can't get rid of it.

    I have uninstalled this toolbar but it keeps launching with my Firefox. How can I get rid of it. Don't even know how I got it.

    You'll need to contact support for further assistance.
    https://expresslane.apple.com/GetproductgroupList.action

  • Have a problem on my IMac that a screen has come up titled text edit  and can not get rid of it using OSX I believe  10.7.5

    Can not exit text edit screen when i click on the apple does not give me the option of shuting down or restart just can't get rid of it. have no clue what brought this screen up never seen it before.

    If it is the application, Text Edit is a basic word processing app which is in your Applications folder. In order to force quit, you need to hold down three keys at the same time (there is no drop down/force quit):
    Command + Option + esc (at the top left of your keyboard). That will bring up this window:
    If an application is not responding, it may show "not responding" next to its name (or sometimes not). In any case, hit the Force Quit button and it should quit. If that does not work, shut down your Mac and boot it up again.

  • I have a Yahoo search bar acting like an App tab that I can't get rid of. There is no option to unpin when I right click on it.

    I have a yahoo search bar which was installed during a download and installation of SIW.exe a system information application from http://gtopala.com/. It was the freeware version which is add based software. However I didn't expect that the search function would be such a nusance and interfere with Firefox's functions.
    The search bar is acting like a App tab that I can't move or get rid of. Ther is no option to unpin the object when I right click on the bar or to change it in any way using the 'group your tab' function to the right of the tab tool bar.

    Reply: Cor-el > Excellent!! Thank You. In Tools, Add Ons, Extensions there was a Default Tab enntry which was the culprit. Am running W7 so the XP Tools, Options, Advanced , Use Hardware acceleration when available, wasn't of much help here, however I did fix a problem on another computer running XP with that same fix. Thank You very much! HD

  • I recently purchased an album on my iphone but it didnt sync to my pc, the phone was subseqeuntly stolen, how can i get that album onto my itunes?

    help! my iphone was recently stolen before i had chance to sync it or back it up to icloud i purchased an album, how can i get that album in my itunes to listen to.  I can search for the album an it just comes up purchased but i cant listen to it

    If you bought it from the iTunes Store, click here and follow the instructions; the process of iTunes Store content being put in the iCloud is automatic.
    If you got it from another source, reload it from that source.
    (88973)

  • I have a whole history serch panel on the left side of my page, and I don't want it, and can't get rid of it!

    I got this history search panel on the left side of my pages on Mozilla Firefox after downloading the latest updates today. I can't click on it, drag it, or otherwise get it to do anything.....Help!

    You can toggle the History side panel off/on with "Ctrl+H"
    The History sidebar work for me if you change the View in the side panel to "By Last Visited".
    The sidebars can be accessed or removed through the View (menu) > Toolbars, by clicking on a sidebar to use/replace/drop only one toolbar can be shown at time.
    If you don't see the view menu, use the "Alt" key (or "F10")
    You can make '''Firefox 6.0.2''' look like Firefox 3.6.21, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
    * http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

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