On my iPhone 5 I am having a problem sending / receiving e-mails and am receiving the message: the user name or password for "imap.gmail" is incorrect. Despite many attempts I am getting nowhere. Does anyone recognise this problem?

I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
Cheers,
Morred

Morred wrote:
I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
Cheers,
Morred
imap.gmail is the Google mail server. It doesn't recognize the password that is stored in the iPhone. The problem is that the password or email address you have in Settings for the gmail account is wrong. If you changed the password somewhere else that is the reason. You need to go to Settings/Mail,Contacts,Calendar, tap on the gmail account and enter the correct password. You also need to change it for outgoing mail in Settings.

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