On my iPhone, my home button and sleep button won't work but everything else is fine.
It's just fustrating.
Hi drdoom,
Welcome to the HP Forums.
I see that you are having an issue when attempting to scan to the computer.
I suggest that we start the troubleshooting by running the HP Print and Scan Doctor.
Let me know if you see any error codes or messages.
Thanks for your time.
Cheers,
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W a t e r b o y 71
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Similar Messages
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My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?
do you hold the home and sleep button?
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Guys, i have a problem!
My iphone 5s was at charging and when i checked him, he had a black screen... I saw some answer about this problem but doesn't work. That step with pressing home button and sleep button at the same time doesn't work and i don't know what else to do. Please, i need your help! Thank You!You don't just press the buttons at the same time, you have to hold them down together until you see the Apple logo. This can take 15-30 seconds. If it does not work the first time, connect the device to the charger and try again.
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HT1430 My phone locked up during sync to I tunes, Power button and sleep/wake don't work
My phone locked up during sync to I tunes, Power button and sleep/wake don't work.
We here http://support.apple.com/kb/HT1808 and here http://support.apple.com/kb/ht4097
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My iPad stop working suddenly i see black screen only pressing the home and sleep button dose not solve the problem please help ?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
When taking a picture with home and sleep button can you get rid of the tool and task bar?? (the search bars)
No, but you can use any picture editing tool to crop out the bars. (Many are free in the App Store.) Me personally, I use PhotoPad, which I use to crop as well as rotate the screen shot. Takes less than a minute to do both with PhotoPad.
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I Drop my iPod on the floor and now the screen won't work but it looks perfect but when I touch it it doesn't do anything and the home and the power button work so can someone help
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
The home button and sleep button on my iPod touch are stuck. What can I do to fix it?
Is there any way I can fix this without opening it up?
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Some of the fixes work worj the Wake/Sleep/Power button. -
My phone just died suddenly. I have it plugged in to charge and nothing. I held down both sleep button and home button and nothing. I don't know what to do. PLEASE HELP!!!!
Could be a dead battery. Bring your phone to Apple for evaluation.
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I have an iPod 5. The screen is black, I tried charging it. It makes a bing when I plug it in so power is going to it. When I hold the sleep button and home button to use the camera it takes a pic although the screen stays black the sound is there. I hope someone can help me !!!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I had been using the IPAD and all of a sudden it started talking back to me and when swiping apps to close them they would not close. She (the IPAD) kept talking back to me such as "use three fingers" etc. Then the screen went blank and if I touched it I could get it to beep at various touch points. SIRI would also communicate, but the screen stayed black.
As was suggested here, I tried getting a reboot by holding the sleep key with the home key and after 10 seconds the apple logo shows and 5 seconds later my screen saver comes on for just one second, and then it goes back to a black screen. SIRI tells me shes not available and someone else, must be her sister, says things like 90%, 85%, 80% if I continually swipe the screen. Can anyone help me?Hello, Juniorjr2.
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try reaching out to us here.
Cheers,
Jason H. -
iphone 3gs can not talk on or recieve calls, but every thing works, apps., music, internet, ect.. put sim card in another phone and able to call and recieve calls, what happened.
Reset phone - press both home and sleep/wake buttons until the Apple logo appears in 10-15 seconds.
Settings > General > Reset > Reset Network Settings -
I've tried holding both buttons and plugging it into computer for a reset, neither have worked.
most likely needs hardware repair. hope you had apple care +
$269 lesson if you didnt + shipping and taxs
Peace, Clyde -
My contact app is locked on a contact, everything else is working fine. I have shut the device off and onand no change???.
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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I was updating my itouch that I got in September to the IOS 5 and everything went fine until the end of the update when it was creating a new back-up of the information on the itouch. When I saw that it didn't work and it told me to restore the previous bakc-up I tried that, but nothing happened. Itunes was doing a lot of work but my ipod touch didn't show that anything was happening. My ipod touch wants me to go back through the set up and when it gets to the part where you can restore a previous back-up I tell it to do that. The problem then is that it tells you to connect it to itunes and I do but the itouch doesn't seem to realize that it is plugged into itunes. Then I try to restore the old back-up form itunes and it immeadiately pops up saying htat it can't because of error: ipod (-50).
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694
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