On my ipod 4th gen when i plug it in to my mac and i sync it says it syncs. i was trying to put videos and apps on through itunes on my mac and after its done syncing there is no diffrence none of the apps and videos i synced are there. thankyou

and on my ipod 4th gen when i go on to the app store it says there is a new upgraded app store the ipod only gives you the option to click upgrade but when you click upgrade it just goes white
thanks again

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             

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