On my iPod 5th gen I haven't been able to hear any sound not has my mic been working ever since I updated it

I can't listen to songs or sound while facetiming or while I'm on a app but when I go into sounds and turn the ringer up I can hear that so I know that my speakers work. My mic doesn't work either.

Try:
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

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  • My ipod 5th gen says it is connected to the internet and i can go on apps that require an internet connection but whe i try to use the weather or another app that uses your current location it cant find me???

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    My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
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    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod 5th gen touch went through the washing machine. It still works but it has water in the screen and I can't get it out. I put it in uncooked rice for a day but it didn't work. And suggestions??

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  • My mom put my ipod 5th gen in the house somewhere and it was turned off. It is connected to the internet in the house. How do i turn it on with the Findmyiphone or something else? It was an expensive gift and we can't find it now! Please help!

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    That is so dumb...Apple is the best and most techinological company IN THE WORLD and they don't have the time to invent something like that? HUH? All they are worried about is making the "Worlds best Phone" and they can't take the time out to help their users or anybody that has their products. All they have is "Find mt Iphone" Well they should step up and do something else to help people like me out. Find a way to turn it on and you can find it or find a way to turn it on remotely.
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    Mine had been fading for a while before the warranty was up, and then became mostly unchargeable in the eleventh month.
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