On my ipod touch 4th generation, it somehow got into recovery mode and won't restore! Help please!

I have been searching on this topic for hours and i haven't found an answer that works so i decided to post the question myself. So on my iPod touch 4th gen., it got into recovery mode somehow and when i plug it in it says something like "ipod in recovery mode, please restore". well i clicked restore and it went through the whole process then said "ipod can not restore. an unknown error ocurred (28)". I have the newest software on the computer and ipod, i restarted my computer a number of times, i changed USB ports, no other USB is plugged in and i just don't know what else to do. The screen is just black and won't turn on. I've tried the hard restart and everything!! pleaseeeeeee help!!

Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error28

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