On my itunes bill it shows i bought 24$ of items but yet i never got them on my game, but originally ttried to buy one item, how can i cancle them?

0n my itunes bill it shows i bought 24$ of items for a game but i never got a single one, how do i cancel it?

It's easy. Just contatc support and let them know. They;; refund it for you.
http://www.apple.com/support/itunes/contact/
Have the orde numbers ready for faster transaction.

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I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for what?

I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?

You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My bookmarks only show up on the mobile Firefox, but not in the desktop browser. How can I fix it?

This is how it all happened:
1. Bookmarks first disappeared on one of my desktop computers.
2. Bookmarks disappeared on another desktop computer. Additionally I was unable to bookmark any new page - after I press the star button it would be blank (not yellow).
3. I can see my bookmarks on my tablet with updated Firefox Beta. But I am worried they will disappear soon too.
4. When I checked the Sync Quota it shows that Bookmarks only use few kilobytes even thought I have hundreds if not thousands of bookmarks.
5. I have reinstalled the browser removing all personal data, but the only thing that changed is - I now can add bookmarks, although not through Right Click->Bookmark This Link.
I strongly believe this is a bug in the Sync system and am now considering switching to chrome

'''Did you backup whatever bookmarks you did have on the computer ? '''
Remember any restoring of bookmarks overwrites whatever he current set is, and you may not want to loose them.
Even if up until now you have not made any backups of Desktop bookmarks Firefox will have backed up some of them into sets of daily bookmark backups. Once you have backed up your current set you could look at what it has by restoring those bookmarks, you may find one of those sets is fairly complete.
By the way if you look at the profile files and folders that you should now have on the desktop you should see it contains a bookmarks backup folder, the size of the files within should indicate whether they contain anything.
You need to go into the bookmarks library and try the restore option. Backup each set that you look at if it has anything of use in it, before trying the next set. With look one of those will be a fairly complete set of bookmarks.
* USE '''Show All Bookmarks -> Import and Backup -> Restore '''
** see [[Restore bookmarks from backup or move them to another computer#w_restoring-from-backups]]_restoring-from-backups
I do not use Firefox on mobiles, but before you try anything further you do need to backup the desktop bookmarks and learn what existing backups you have. Unless you master that you are in continual danger of overwriting and loosing bookmarks.
Presumably you have already found this listing of help articles for mobiles
* [/products/mobile/bookmarks]

My iTunes Wish List won't let me remove items, how can I (or Apple) fix this?

I have a pretty full iTunes Wish List but when I want to remove a song/album, it says it will later but it never does, this is driving me nuts, I need some assistance without deleting my entire iTunes Library

I'm having exactly the same problem, also with 10.2.2 and OS 10.6.7. I've got about 40 items in the list and I have repeatedly tried to delete about half because the price went up but they won't go away.
Additionally, when I point at any one of the items, instead of a single delete circle (far right of the item), I get two, one larger than the other. Neither seems to make any difference. When I do delete the items, the total in my cart does not decrease and if I click out of wish list and back in, all the items I deleted return.
Sorry that's not help to you, but I hope that Apple notices and does something about this.

HT5622 My FaceTime shows one user ID, my iTunes shows a different one. How can I get everything on one?

My FaceTime shows one user ID, my iTunes shows a different one. How can I get everything on one?

You want to keep the iTunes ID since that is the one that you make purchases with. That should be your primary Apple ID email address.
Go to. Settings>FaceTime>Tap your ID and sign out. Then sign in with the iTunes/Apple ID email address.

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

I have purchased podcasts on itunes and they show up in the podcast library, but when I sync my ipod touch they will not go on to the ipod itself? any help?

I have purchased podcasts on itunes and they show up in the podcast library,
but when I sync my ipod touch they will not go on to the ipod itself?
any help?

Are you positive these podcasts are configured to sync to your iPod Touch? Have you double checked the configuration for podcasts from under the iPod's Podcasts configuration tab in iTunes?
To access this tab, plug your iPod in and click on its name from under the Devices section in the left hand pane of iTunes. This will bring you to the iPod's Summary tab. Locate the Podcasts tab along the top and select it. Here you can choose how and what podcasts sync to your iPod.
B-rock

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help!

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB

Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards.

My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?

My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?

Device not detected in iTunes for Windows

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

Try to sign out of iTunes and sign back in, that usually fixes authentication problems.

HT3702 I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

Use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us

Good afternoon, I bought a box of PEV in the game the sims 3 worth € 8.99 and I was not credited in the game despite me out of the account. How can I cancel or receive the PEV?

Good afternoon, I bought a box of PEV in the game the sims 3 worth € 8.99 and I was not credited in the game despite me out of the account. How can I cancel or receive the PEV?

Try contacting iTunes support via this page and ask them to help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore. How can I restore apps, files manually?

I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore. How can I restore apps, files manually?

Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.

I have an IPhone 5, and of course I have used ITunes. My Computer has been completely destroyed, so I have to Purchase a new one. How can I transfer my music from my iPhone to my New PC?

I have an IPhone 5, and of course I have used ITunes. My Computer has been completely destroyed, so I have to Purchase a new one. How can I transfer my music from my iPhone to my New PC?

The way I do it is I hook to my windows computer, it will pop up iTunes. I click iTunes off. The phone will show as another drive on your computer. Click it open then migrate to the photos folder from the iPhone.
Then select all, cut then right click on your pictures folder on your computer or make a new folder on your desk top like I do and right click on new folder and select paste.
Photos will be gone. Just remember to turn off the iPhone sync in your photos folder on the phone or they will come back
Good Luck

I bought me and my wife a iPhone 4 32G and it turns out that she gets better signal then me mine keeps going in and out of service most of the time i only get one bar how can i fix this?

I bought me and my wife a iPhone 4 32G and it turns out that she gets better signal then me mine keeps going in and out of service most of the time i only get get one bar how can i fix this?

Restore as new in itunes and try again.

On my itunes bill it shows i bought 24$ of items but yet i never got them on my game, but originally ttried to buy one item, how can i cancle them?

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