On my netbook, I installed Firefox 4.0.1 from the Firefox web page. Now The netbook cannot open Firefox and cannot get onto the internet. System restore doesn't work. What can I do?

At the end of the installation process, I received the message that (some applications?) were not compatible with Firefox and should Firefox search for (some applications?) that would be compatible. I answered no. When the netbook restarted only one of the two user icons was showing. The user icon I use all the time was not showing. I did system restore to try to go back to before I did the installation and I got both icons, but Firefox does not open. Firefox does not open with either icon. I am using my old PC to write this message and I will not install the new version of Firefox on this PC until I can once again get onto the Net with my netbook. I hardly ever use this PC for using the Net.

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
It is also possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

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First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
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I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!

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Hold HOME and START at the same time until an Apple logo appears. This is called a "reset", and essentially it reboots iOS. You will need to hold for about 10 seconds.

I can't get firefox to download files from links on web pages

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Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

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what model is the TC? A1xxx from the base please.
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Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl $ 2> /dev/null | wc -l
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
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I am attempting to restore from icloud on new 5c from old 5c and has taken 4 days locked, plugged in, and connected to secure good internet, but still not finished. What can I do?

I have already cleared the content and settings from the phone twice and tried to start completely from scratch.
I also already tried backing up the phone onto my computer then restoring then using the computer back up via USB connection.
In addition, my phone displays as almost full (its an 8G) yet I have 4 songs (8.2MB), no books, 48 apps (1.98GB) - which seems like a lot of space used for apps, 96 photos (84.6MB), Documents&Data (917MB) and that's it! It just has a huge section that displays as "other" (1.62 GB) then 780.2 free.
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Error 3 or 1669
Is your phone jailbroken?
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Check for outdated or modified software
Related errors: 1015, “The required resource can't be found.”You might see these error messages if any of these are true:
Your device has a beta version of iOS.
You're trying to install an earlier version of iOS (downgrading).
Your device has unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device to the latest version of iOS.

I don't like Firefox 7, how do I revert to the previous version? System restore doesn't work.

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Starting with the release of Firefox 7, the previous versions of Firefox (4.0.x, 5.0.x and 6.0.x) are no longer maintained with Security and Stability updates. Firefox 3.6 is the last previous Firefox version that is still being maintained.
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* http://en.wikipedia.org/wiki/Vulnerability_%28computing%29#Vulnerability_consequences
* http://www.mozilla.org/security/known-vulnerabilities/firefox.html#firefox6
Threats safeguarded in Firefox 7:
*http://www.mozilla.org/security/known.../firefox.html#firefox7
'''Slowness Issues'''
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
-> [[Troubleshooting extensions and themes]]
'''Redirection Problems'''
-> [[Searches are redirected to another site]]
-> '''Is my Firefox problem a result of MALWARE ??'''
* Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked
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* Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
* SuperAntispyware - http://www.superantispyware.com/
* Windows Defender Home Page - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
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Check and tell if its working.

I Sold iPod On eBay - Buyer Says It Doesn't Work - What Can I Do?

I got an iPod that didn't work. It was swapped out for me sometime last year. Rather than use it, I decided to sell it on eBay.
The buyer received the item, left positive feedback, and 3 days later, told me that it didn't work. He filed a PayPal claim and now I have to refund his money?!?!?!?!
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What should I do?
Thanks.

The iPod I am getting back will have a different serial number than the serial number on the box being sent back as well.
Which iPod are we referring to here?
If I open it in front of the USPS worker/deliveryman, and there aren't matching serial numbers, would Apple ever find out if I made a claim with PayPal that a different iPod was returned to me?
To be fair, whilst I'm wiling to give help here on the Forums, I'm not going to assist in any actions that defraud PayPal (or anyone else for that matter).
And talking about such actions here on Apple's officially sanctioned iPod forums (where your posts are preserved for posterity) is probably not a good idea.

On my netbook, I installed Firefox 4.0.1 from the Firefox web page. Now The netbook cannot open Firefox and cannot get onto the internet. System restore doesn't work. What can I do?

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