On my new web site Dashboard, when making any Chamges or Updates, I either get a AJAX Issue or FF CRASHES, is there a Fix for this?
* Length of time - last 4 months, starting with FF V16 thru V20.
* Frequency - On every dashboard attempt to Update my new web site pages, using RedFrame.com.
* Errors - window message - "AJAX issue here - 0 Reason -error" when update icon Hangs or Freezes. (photos available).
* RedFrame Support - Crashes & hangs are attributed to Missing, Corrupt, or Old Code on FireFox.
* Web browsers either not affected or minimally affected - Google Chrome (most stable) and Safari (less incidents)
I'm curious about this part --
''RedFrame Support - Crashes & hangs are attributed to Missing, Corrupt, or Old Code on FireFox.''
-- did they suggest typical troubleshooting methods such as:
* Clearing your Firefox browser cache
* Removing your redframe.com cookies
* Testing with add-ons disabled
For the first two: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Cmd+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
Firefox menu > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
Tools menu > Page Info > Security > "View Cookies"
Here you can individually remove them. Then try reloading the page and logging back in. Does that help?
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