On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update. Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update. Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod? Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

- Have you tried another USB port and cable?
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

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Error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.

error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.

If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer

IPod Touch 4th Generation; every time I try to back up and update, I get error -43. Help?

My iPod Touch is a 4th generation running on iOS 4.3.3, and I want to update to the more recent iOS 6.1.2; however, when I connect to iTunes to back up/update, about 3/4 of the way through the backing up, I get error message -43, telling me that continuing will result in the loss of all the contents on my device. I don't know how to fix this, and it happens every time I try to update. Solutions/advice is greatly appreciated.

See:
Error -43 in backup when upgrading to...: Apple Support Communities
Error -43: Apple Support Communities
iOS: Troubleshooting backup issues in iTunes

I have an ipod touch 4. Every time I try to purchase a song in itunes it kicks me out

I have an ipod touch 4th generation running on ios 6.1.6. Everytime I try to purchase a song from itunes, it kicks me out and right back to my home screen. What can I do to fix this?? Does anyone know what the problem might be?? Any help would be greatly appreciated!!

It sounds like the App is crashing. Since it's a built in app and you can't delete and re-download it, try these troubleshooting steps.
1) Restart your iPod.
2) Backup your iPod.
3) Reset All Settings. Go to Settings > General > Reset > Reset All Settings on the iPod.
4) Restore the iOS via iTunes.
5) Restore your backup that you created from Step 2.

I want to restore my Ipod touch 4th gen. but every time I try, it tells me that there has been an error. What can I do?

Can somebody help me with this problem?

3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

Hello Community. My ipod nano 7g has been stolen - is there a possibility to find and block it if the ipod is connected via itunes?

Hello Community. My ipod nano 7g has been stolen - is there a possibility to find and block it if the ipod is connected via itunes?

Nope. You can report the theft to the police, and that's about it.

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My iPod touch is running 3.1.3 and I want to update to 4.2.6 but when I try to update it says my softtware is up to date. How can I update?

My iPod touch is running 3.1.3 and I want to update to 4.2.6 but when I try to update it says my softtware is up to date. How can I update?

I had the same problem with my 1st gen iPod touch and I tried a couple times to update it but sadly you can't because the software on the 1st gens can't support a higher iOS.

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

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I'm trying to connect my 30" Cinema Display to my new Mac Pro along with a new Apple 23'" monitor. The new Apple monitor is fine. On the cinema monitor everything is blown up pretty large. Any ideas on how to solve this?

The 30" display needs a DUAL-LINK adapter.
<http://store.apple.com/us/product/MB571Z/A/mini-displayport-to-dual-link-dvi-ada pter>

HT1338 my MAc Book PRO 13" Retina display will not update. It crashes every time I try to do an update. I have sent in the information on each update but so far nothing back from Apple.

my MAc Book PRO 13" Retina display will not update. It crashes every time I try to do an update. I have sent in the information on each update but so far nothing back from Apple. Also it does not matter what I am trying to update, the operating system, and application, each caused the same crash. This mac book is less than a month old.

That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.

Itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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Any ideas on how I could extend the lighting cable on the hdmi to lighting adaptor?

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Every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

jade harding
What version of Premiere Elements are you using on Windows 8.1 64 bit? For now I will assume Premiere Elements 12 in a NTSC set up.
Your iPhone 5s video is expected to be 1080p @ 30 progressive frames per second? Do you confirm that? Because of the source of your video, it is highly likely that you are dealing with a variable frame rate.
Please give the following a try to see if you then have an "importable" product to take into Premiere Elements presumed 12/12.1.
Download and install the free HandBrake program.
http://handbrake.fr/
Import your video file into the program.
Make sure you browse to and set Destination (suggested Desktop location)
Go to the Video Tab and set
Video codec = H.264 (x264)
Frame Rate = 29.97
put a dot next to Constant for the Frame Rate
Click on the Start at the top left of the workspace
Wait for the "Queue Finished" to appear in the progress bar at the bottom left of the workspace.
Then see if this H.264.mp4 (1920 x 1080 @ 29.97 progressive frames per second file can be imported into Premiere Elements 12 project with a manually set project preset of NTSC/DSLR/1080p/DLSR 1080p30@ 29.97.
Details for setting manual project preset can be found in
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
The details that I have posted in this reply are customized for Premiere Elements and should work fine for you.
We will be watching for your results.
ATR

On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update. Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

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