On my windows 7 machine, itunes won't connect home sharing with apple tv

On my windows 7 machine, itunes won't connect home sharing with my apple tv. This problem started about two itunes updates ago. Any thoughts?

Try a search of the forums or the "More Like This" section to the right.
Also might have better luck posting to the Apple TV forum.

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Safari for windows and itunes won't connect to the internet

Hi all,
I tried to connect to the itunes store this morning and it does't work. I can't tell you the last time I actually used the itunes store. Months ago at least. I'm not getting an error message or anything. The bar gets less than half way accross then just stops.
Second problem. After finally getting fed up with internet explorer I decided to change my browser to Safari (for windows). It insalled fine and opens ok. But it just won't load any web pages. Again, no error messages or anything. The bar gets part way accross then just stops.
I have tried all of the tips on the apple website and I've also tried all the tips in the forums that have worked for everyone else but not me.
I've added Safari and checked that itunes is allowed in my firewall. Even tried turning my firewall off.
I've checked that I'm not connecting through a proxy server.
I've tried resetting the host file.
All of the software on my computer is up to date.
I've tried flushing the DNS settings.
I've run diagnostics in itunes. (All ok)
My internet explorer runs ok so there is no problem with my internet connection.
I've tried just about everything I can think of and nothing works so any suggestions would be greatly appreciated.
Many thanks,
Emma

I'm also having this problem for about 3 months now. Tried contacting twice with Apple Support and after a few tips, they just stopped responding. Tried uninstalling the entire Apple Suite (QuickTime, iTunes, Safari, Bonjour, etc.) and still didn't work. APPLE, PLEASE HELP US HERE!
I also ran a diagnostic and found a problem to connect to the Store (sorry for the diagnostic in portuguese... system language):
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Suporte para Aplicativos Apple 2.0.1
Biblioteca do Atualizador do iPod 10.0d2
Driver de CD 2.2.0.1
DLL do Driver de CD 2.1.1.1
Dispositivo Móvel Apple 3.4.1.2
Driver do Dispositivo Móvel da Apple 1.57.0.0
Bonjour 3.0.0.2 (333.2)
SDK da Gracenote 1.9.1.485
MusicID da Gracenote 1.9.1.102
Envio da Gracenote 1.9.1.133
DSP da Gracenote 1.9.1.43
Número de Série do iTunes 0037B1A011C6CE18
O usuário atual não é um administrador.
A data e a hora do local atual é 2011-09-30 20:45:13.
O iTunes não está sendo executado no modo de segurança.
A composição acelerada do WebKit está ativada.
HDCP não é compatível.
Core Media é compatível.
Informações da Exibição de Vídeo
NVIDIA, NVIDIA GeForce 9500 GT
**** Informações de Plug-ins Externos ****
Não há nenhum plug-in externo instalado.
iPodService 10.4.1.10 (x64) está atualmente sendo executado.
iTunesHelper 10.4.1.10 está atualmente sendo executado.
Dispositivo Celular da Apple service 3.3.0.0 está atualmente sendo executado.
**** Testes de Conectividade de Rede ****
Informações do Adaptador de Rede
Nome do Adaptador: {E14933F0-7331-4D75-B02E-82060957F06F}
Descrição: Dispositivo Bluetooth (Rede Pessoal)
Endereço IP: 0.0.0.0
Máscara da Sub-rede: 0.0.0.0
Gateway Padrão: 0.0.0.0
DHCP Ativado: Sim
Servidor DHCP:
Cessão Obtida: Wed Dec 31 22:00:00 1969
A Cessão Expira: Wed Dec 31 22:00:00 1969
Servidores DNS:
Nome do Adaptador: {62B0A88D-17A9-44AD-8D74-E75F1C8B9747}
Descrição: Anchorfree HSS Adapter
Endereço IP: 0.0.0.0
Máscara da Sub-rede: 0.0.0.0
Gateway Padrão: 0.0.0.0
DHCP Ativado: Sim
Servidor DHCP:
Cessão Obtida: Wed Dec 31 22:00:00 1969
A Cessão Expira: Wed Dec 31 22:00:00 1969
Servidores DNS:
Nome do Adaptador: {CC860C72-3DAF-4110-8A19-0B89F71EF4B6}
Descrição:
Endereço IP: 0.0.0.0
Máscara da Sub-rede: 0.0.0.0
Gateway Padrão: 0.0.0.0
DHCP Ativado: Sim
Servidor DHCP:
Cessão Obtida: Wed Dec 31 22:00:00 1969
A Cessão Expira: Wed Dec 31 22:00:00 1969
Servidores DNS:
Nome do Adaptador: {A62C927C-DBA9-4230-81A2-CCB3501C2622}
Descrição: Realtek PCIe GBE Family Controller
Endereço IP: 192.168.0.137
Máscara da Sub-rede: 255.255.255.0
Gateway Padrão: 192.168.0.1
DHCP Ativado: Sim
Servidor DHCP: 192.168.0.1
Cessão Obtida: Fri Sep 30 20:19:45 2011
A Cessão Expira: Fri Oct 07 20:19:45 2011
Servidores DNS: 8.8.8.8
8.8.4.4
Nome do Adaptador: {3F9E0C26-11A0-4099-ACED-BD314B167697}
Descrição: VirtualBox Host-Only Ethernet Adapter
Endereço IP: 192.168.56.1
Máscara da Sub-rede: 255.255.255.0
Gateway Padrão: 0.0.0.0
DHCP Ativado: Não
Servidor DHCP:
Cessão Obtida: Wed Dec 31 22:00:00 1969
A Cessão Expira: Wed Dec 31 22:00:00 1969
Servidores DNS:
Conexão Ativa: Conexão de rede local
Conectado: Sim
On-line: Sim
Usando Modem: Não
Usando LAN: Sim
Usando Proxy: Não
Suporte para SSL 3.0: Ativado
Suporte para TLS 1.0: Ativado
Informações do Firewall
O Firewall do Windows está ativo.
O iTunes NÃO está habilitado no Firewall do Windows.
A tentativa de conexão ao site da Apple foi bem-sucedida.
A tentativa de conexão para navegar pela iTunes Store foi bem-sucedida.
A tentativa de conexão para comprar na iTunes Store foi bem-sucedida.
A tentativa de conexão com o servidor de ativação do iPhone foi bem-sucedida.
A tentativa de conexão com o servidor de atualização de firmware foi mal-sucedida.
Esgotou-se o tempo de conexão de rede.
A tentativa de conexão com o servidor da Gracenote foi bem-sucedida.
O último acesso bem-sucedido à iTunes Store foi 2011-09-30 20:41:29.
Apple, once again I ask you to help us on this one. In the next holliday I'll nuy a tablet and a phone to my mother and I'm considering getting an Android. I have a lot of apps in my library now, but I'll not format my PC just to get iTunes and Safari working. Sorry, but if it doesn't work or we don't receive any response, I'll ditch Apple products for good.

My itunes can't connect home sharing

my itunes can't connect to home sharing even i'm already upgrade it
but in my other pc it can
can you tell me how to connect it ?

Just solved mine by resetting the Apple TV 2 pressing the menu button and down at the same time until the LED blinks rapidly according to this KB article: http://support.apple.com/kb/HT3180
Hope this helps!

ITunes Home Sharing with Apple TV2, works with one Win 7 PC but not with the other

Hopefully someone out there can help with this, I have gone through all of the troubleshooting procedures that Apple provides, and have spoke to thier 'fast track' technical services department and we cannot resolve this.
My probelm is that Apple TV does not recognize my Win7 PC that has itunes running in Home Sharing mode. In order to test my router, network configurationand the Apple TV, I put iTunes on a laptop on my network running Win7 as well, and the Apple TV had no problems sharing with that computer. I have opened all of the ports in my firewall that Apple recommended, and tried to make it work both with and without my anti-virus software, but still no sharing of iTunes with this computer. We are working with the latest version of iTunes and Apple TV, both updated today.
Has anyone run into this problem?
Thanks
S McD

Yep - have had the same problem, especially since IOS5 came about and no solution has worked. I've fought this one for a while, I come back to it every once in a while when I see something that might be a new tack but no joy. I've also tried all that stuff, but none of them fix it.
I can tell you a couple of things I have found out along the way:
First off, there is some kind of issue with the Apple Mobile Service that causes it to not stay working. If you stop the service and start it you may be able to make the sharing show up for a bit, but it will eventually disappear.
Secondly, there may be a network routing factor to this too. Apple doesn't like to use the same kind of protocols as many sharing schemes do, instead preferring something known as "Bonjour". Bonjour uses multicast routing, and appears to either be programmed badly or in a non-standard way - or maybe there just is no standard. In any case what you find is that it just doesn't work, and there is no current fix.
Keep trying though, maybe you can figure it out. If you do, please come back and post what you did, I'd be very interested. Sorry I couldn't be more helpful, but I can at least tell you that you're not crazy, there are others out there having the same problem with the same bleak outlook. By the way, mine used to work until iOS5.

ITunes won't connect to shared library

Hi,
I have OS Lion and updated iTunes.
I shared an iTunes library on a NAS - Thecus N3200.
In iTunes I see the library under SHARED (as I should, I guess).
When I click on it, it starts loading, but eject by itself after some time.
I did hear years ago that NAS iTunes server is not working anymore.
Anybody knows anything about that?
Thanks!
Tadej

You should contact the company the makes the NAS you are using. The problem, if there is one, is with the NAS. Have you checked their web site for software updates that might address the problem?

Itunes won't connect to store, network connection timed out

hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aiden

Hi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason

Windows 8 itunes won't let me add anything to iphone

windows 8 itunes won't let me add anything to iphone..apple community doesn't list the iphone as a product registered under my apple id, but the phone is listed on my authorized devices. any ideas? and do i need to get it to show as a registered product?

I have the same problem. I can't sync any apps or music on my iphone. I can't sync any music purchased through itunes on my ipod. I haven't even tried connecting my ipad for fear that it'll mess that up as well. I try to authorize my macbook but I get an error. The weird thing is that I am able to still play all of my purchased music through itunes so it seems that the authorization is at least somehow partially recognized.

My ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put the passcode in my ipod, and i can't do anything with my ipod until it connects. what should i do?

my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?

Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time.

Mac Mini won't connect to internet using Apple products (Safari, iTunes, AppStore). Date and time are frozen to the moment CPU is booted up. Firefox works. Cannot update.

For the past few days my Mac Mini has been having issues.
Safari won't connect to internet, but Firefox does.
Time and date are frozen. Only resets when copmuter is re-booted.
Unable to update via App Store and iTunes won't connect either.
Please advise.

Hi again,
Let me ask for some better help for you that is familiar with this problem (if in fact it is a similar problem with the IP address and your ISP.
The other topic concerning this can be found at:
http://discussions.apple.com/thread.jspa?threadID=2725608
It is a somewhat lengthy thread but may just apply to your situation.
Anyways I will see if I can call on some better help for you. Hang in there. Best to arm yourself with enough info before contacting Comcast so they might know what you are dealing with fully.
littleshouders
edit: I have posted for some extra help for you that may have a better idea of what's going on if it is your ISP and their modem and how it handles the IP address causing Safari and iTunes not to connect. Hang in there it may take awhile but I'm sure someone will pop in to help.
Message was edited by: littleshoulders

After installing Norton Antivirus to my PC, iTunes won't connect

A few months ago, after getting a nasty virus, I had Norton Antivirus installed on my PC. Since then, my iTunes won't connect to the store. This wasn't a huge deal until I got an iPhone, now it's a constant issue. Has anyone had a similar issue or know what in the world to turn off/on to make it work again?

What iPad117 is describing is recovery mode. this will need a restore in itunes to be able to use the device again, clearing all data. If you want to avoid this, try this first: Try a different usb port. A lot of ports are not compatable with some iPads. One in the back of the computer is usually best. Also try a different cable, and make sure itunes is up to date.

How i fix the problem on windows 7 itunes could not connect to the iphone because an invalid response was received from the device

How i fix the problem on windows 7 itunes could not connect to the iphone because an invalid response was received from the device

take a look at https://discussions.apple.com/message/24243668#24243668. i had this problem and that solved it for me.

Itunes won't connect to the internet...HELP!

itunes won't connect to the internet everytime i try to accsess the itunes store it says there a connection error and that i need to check my connection. I know i am connected to the internet on SPRINT BROADBAND. What can i do?

I am having the same problem. Upgraded from 8.0.1 to 8.0.2 Everything worked fine before the upgrade. Since the upgrade I can connect to the internet but Itunes will not connect to the itunes store. Network is fine. There is no problem with my firewall. The problem is with upgrade to 8.0.2. I did a system restore to yesterday and itunes is back to 8.0.1 and is running fine. I tried the update again and back to the same old problem. Spent about 6 hours searching for the answer but I have found nothing. If I restore itunes back to 8.0.1 it works and connects to the itunes store. If I upgrade to 8.0.2 itunes will not connect to the itunes store.

HT4623 phone is locked with a passcode and I don't have the passode, it says connect to itunes, and itunes won't connect because it says to enter passcode on phone. The device also does not show in itunes so I can't restore

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Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone

My Windows 7 Dell won't connect to my Airport Express

My Windows 7 Dell won't connect to my Airport Express. The computer sees my network on the airport. I am able to enter the network name and password. However the computer won't connect. What do I need to do?

Try going through the following Microsoft Support article for details on troubleshooting wireless connections on Windows PCs. Please post back your results.

My itunes won't connect to the itunes server. Can someone help?

My itunes won't connect to the itunes server. Can someone help?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
When you repost, you'll need to include a lot more informaton about your system and the exact nature of the problem. As it is, there's nothing for anyone to base a diagnosis on.
Regards.

On my windows 7 machine, itunes won't connect home sharing with apple tv

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