On my Windows 7 machine the 259 albums i spent weeks uploading will not play,and simply states"Original cannot be found". Is there a fix?

All 256 albums loaded to Win 7 laptop will not play [Original cannot be found". Is there a fix?

Is this an iTunes issue? Or just a generic issue? As you've posted this in the iPad forum?
Regards,
Steve

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I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It states the file cannot be found. What happened to them and where are they?

I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It says file cannot be found. What happened and where are they?

When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
So have you:
renamed songs?
moved them to a different loaction on your computer since you imported them into itunes?
deleted them since you imported them?
stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

Had to have my hard drive rebuilt in my PC (not Mac). When I reinstalled my music library from iTunes, several of the songs did not download properly - they appear in light colored ink on my library list but the songs will not play and will not synch

Had to have my hard drive rebuilt in my PC (not a Mac). When I reinstalled my music library from itunes, some of the songs did not properly download. They appear in light colored ink, but will not play and will not synch with my iPod. How can I get all of my songs back?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HT1567 I have the volume control symbol in the center of my iPad all of the time. My music will not play and the volume remains off. When I try to increase the volume manually it statics and will not maintain a volume level. Thanks

I have the volume control symbol in the enter of my iPad all of the time. My music will not play and when I try to increase the volume manually, it statics and will not maintain a volume level. Thanks

Try resetting the iPad by holding down on the sleep and home buttons until the Apple Logo appears on the screen. Ignore the red slider if it shows up. You will lose no data.

HT1325 Purchased album fine then purchased song will not play

Purchased album fine then purchased song will not play

I had an album purchased on my iPhone5 that appeared in my iTunes library on my computer (Windows), but it would not play, didn't list the songs either.
I finally found a place in the Edit menu to update my settings:
Edit
Preferences
Store
automatic downloads
check music, apps, books
Then I resynced my iPhone and the album showed up. We also have an iPhone 4s and I was able to finally sync the album to that phone too.
This is all in iTunes 11 Hope this helps!

Some of the videos i purchased from i tunes will not play on my desktop i tunes

Some of the videos I purchased from the itunes store will not play in my desktop Itunes

Hi New York Mike,
If you are having issues playing purchased video in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate. Why is this please help.

please help, someone that doesn't have the savay on moving music from an old pc to a new pc. Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC. This is very frustrating. Thank you

It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2

After the latest version of Adobe flash player was installed, movies and tv shows will not play, and

After the latest version of Adobe Flash Player was installed, movies and tv shows will not run, and most of the news videos will not play. I've tried uninstalling and reinstalling it but that does not help.

I have windows (crap) seven and internet explorer. When I try to access movies or tv shows, I'm always asked to install the latest version of Adobe Flash Player. When I check the programs list, it indicates that Adobe Flash Player Active X is installed. I have uninstalled adobe and reinstalled it several times. Do you suppose this is a virus, and I need to redo the hard drive completely?

Purchased songs from Itunes store will not play the whole song in Itunes now. I have tried everything in the book., Purchased songs from Itunes store will not play the whole song in Itunes now. I have tried everything in the book.

Since I upgraded from Windows Vista to Windows 7 purshased songs with I tunes will not play the whole song on my computer Itunes library or when transferred to my Ipod. I have tried everything and still no luck. Any help?

did everything included deleting the songs and then redownloading them from the purchased section of the itunes store?

TS1389 I downloaded album but one song states not authorized and will not play and will not accept authorization when entered.

I downloaded an album but one song will not play. The message says not authorized. I put in authorization info and it says this computer is authorized.
I tried to buy it again and the same error comes up not authorized, etc and nothing works.

It may be a corrupt / damaged download...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

Why do my songs and audio books keep getting erased when I add a new book? Now some books will not play and the iPod does not keep track of where I was when I pause a book, leave for music and then go back!

About a month ago I added some new audio books to my iPod Classic and then after disconnecting, I discovered EVERYTHING had been erased.
I had to restore through my iTunes but then I could not load my music back on.
I uninstalled / reinstalled iTunes and completely reformated the iPod drive.
I successfully got my music and books back on but then added a new book two days ago only to discover everything got erased AGAIN!!!
Of course, my 1 Year Warranty was up about a week before the first incident.....
I formatted the iPod again, uninstalled / reinstalled iTunes (it was freezing during sync) and downloaded all my music and books again.
Now I have several books that will not play (they play on iTunes and they played on the iPod before all these events) and the iPod does not keep track of where I was in a book when I have to stop and go to something else.
Does anyone know what is going on with this thing??? I have a 5th Gen Video and in all the years I've had it, I've NEVER had problems like this!
Does anyone have any ideas on what I can do to get my iPod Classic up and running properly again?
Thanks.

When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised filesytem structure at the start of the Sync.
The timeout failure could be due to
Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
Have a nice day!

I have album covers showing up on the wrong album in iTunes.   iTumes will not let me delete them. I have a new laptop with Windows 8.

I have album covers showing up on the wrong album. iTunes will not allow me to delete them. It acts as though it did, but does not, with no error message.

Hi,
No available software and drivers for Windows 8.1:
   http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
    http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
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On my Windows 7 machine the 259 albums i spent weeks uploading will not play,and simply states"Original cannot be found". Is there a fix?

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