ON OFFICEJET 6500A PLUS HOW TO GET IN PRINT IN ECONOMY MODE,+WHERE IS THE SHUT OF SWITCH

THOSE ARE MY QUESTIONS ABOVE

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Bob Headrick,  HP Expert
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Similar Messages

  • Problems printing to HP officejet 6500A plus e-All-in-one printer e710n

    Hi,
    I am struggling to print to my " HP officejet 6500A plus e-All-in-one printer e710n". According to the setup network test (Wireless network test report), everything is successful (status "PASS" for all fields).  I also checked that the IP configured is the same as the IP displayed on the printer when i push the wireless button (updated via "Update IP address").
    I have a laptops as well as netbooks connected to the wireless network. All these devices could previously print, however now none of them can. When i run the diagnostics (both the standard trouble shooter, as well as the one from microsoft when clicking on the fixit option), no problems are detected. When checking the device manager, i can see no conflicts.
    When i open the printer control panel and click on "Customize your printer" and then go to "Ports" and click on  the "configure port" option, i get an error "An error occurred during port configuration. Operation could not be completed (error 0x0000007b).".
    Please assist with any suggestions.

    I was able to resolve the problem.
    I reinstalled the printer on one of my other laptops (this might have cleared up an error on the printer). I think the true problem is related to the fact that we left the printer on, we've started switching it off when not in use. Even though it goes into sleep mode, it seems to cause problems over time if not switched off on the printer itself. 
    The basics i did was check the network connection, printed a status of the network connectivity (you can do that from your control panel on the printer). If the network looks good, then try leaving your printer off for an hour or so, if that doesn't work, try reinstalling the printer on your device and start switching it off after use. I know it sounds crazy, but that's what i've been doing and haven't had a problem since.
    It was a strange problem, in some cases i wasn't able to see the printer from devices that previously could, when the devices that could see the printer tried to print, it would print okay for a few pages and then start printing garbage, followed by failing completely and cancelling the print. When this happened there would be an error on the device saying it cannot connect to the printer, even though it could at the start of print.

  • HP update HP Officejet 6500A Plus e-All-in-One Printer-E710n multi fails @ 96%Z

    HP Officejet 6500A Plus e-All-in-One Printer - E710n
    Windows Vista
    HP is trying to update my HP Officejet 6500A Plus e-All-in-One Printer - E710n w/ "HPZSetup.exe & multi fails @ 96%
    Errors:
    HP-PhotoSmart All-In-One Series "Error" "wStub" "2229580"
         Same message appeared multiple times with new numbers: 459624; 525134; 328216
    I am on WIFI but system always shows me on USB.  I thought maybe that was the problem so I connected by USB. No Help.
    I assume this is an update??  HP is insistant and keeps sending me this update which alwaysends in FATAL ERROR at 96%
    Next steps??  Thanks JLM_JR
    This question was solved.
    View Solution.

    No Problem. Is everything working now or this tool only removed the HP software? If so, then try downloading the full feature software to see if this fails or not here. Please choose your correct operating system; Either 32 bit or 64 bit. I will be looking forward to hearing from you.
    I worked on behalf of HP.

  • HP Officejet 6500A Plus e-All-in-One Printer - E710n wireless print and web app problem

    We have an HP Officejet 6500A Plus e-all-in-one Printer - E710n and run Windows 7 on our laptop.
    I have run the wirelss setup wizard and have successfully connected the printer to the router, and both the laptop and printer are on the same network and have identical SSID.
    However, we can not send any prints the printer wirelessly. We have to hook it up to the USB to do so. We are also unable to access our web apps; pressing the app button on the printer control panel brings up the following:
    "Connection error. The printer was unable to connect to the server. Check your internet connection and try again."
    I have run through the suggested solutions under "A Network Connected Printer Cannot Access Print Apps, Web Services, or ePrint" in the customer care help centre which didn't work, although when I tried to enter the IP address under IPv4 into the browser address bar it timed out. I tried the HP Print and Scan Doctor, but it returns a result that suggests everything is fine.
    I turned off the firewall and tried again with no luck.
    I really am at a loss now. Diagnostics say it should work, but it doesn't. Help!

    Disable Bitdefender altogeher and try again.
    Also, see this: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02251103
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  • HP OfficeJet 6500A Plus e All in One Printer E710n-z

    I have the HP OfficeJet 6500A Plus E710n-z series for All-In-One Printer.  I lost my driver software disk together with the PC computer that had the  software driver installed in it.
    I now have the Printer and my current PC ( which is using Wins 7 Home Premium 64-bit Operating System).
    I have found the download link for the driver software from HP website and from the internet.Each time I download the driver software, there was a "cancel" or "unable to proceed" message at the almost end of the download process. I was told to "retry".
    My humble request is to have the driver software files so that I can install the driver and operate the printer. My PC is functioning as it can detect correctly the Printer with its correct name and model.
    I donot know the problems. Is it a virus?
    Alternatively, I greatly appreciate if you could email to me the driver software files.( Please use Google Cloud if the files are too big). 
    Thank you for helping me.
    Best regards.
    Paulgo

    Since you have 10.10, you will first need to install this: HP Printer Drivers v3.0 for OS X. With that installed, follow the steps to add a printer here: Installing Your HP Printer Driver and Software for Mac OS X.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • How to get envoy printer into online mode

    My printer is in off line mode ever since I got home from vacation.  Can't get it on line.  Could someone please help?
    This question was solved.
    View Solution.

    Please provide the following relevant information so someone can help including:
    Printer Model -
    Detailed Problem Description -
    Operating System of computer (including service pack revision) -
    Connection Method - USB, Hardwired LAN, Wireless? -
    Make and model of router and modem? -
    Error messages - on printer screen and/or computer, any blinking light patterns? 
    If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking? –
    Power off printer and router. Power on router and wait 3 mins, power on printer. Does it connect to the router now? Do you have a valid IP address?
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    I worked for HP but now I'm retired!

  • My new officejet 6500A plus won't finish a print from pdfs or publisher, or photos

    I have no trouble printing a word document, excel spreadsheet, etc.  but when I do something with colored graphics it prints approximately an inch then just quits and I finally get a message that the document failed to print.

    What operating system are you using?
    How is the 6500A connected?
    Please mark the post that solves your issue as "Accept as Solution".
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    I am not a HP employee.

  • Officejet 6500A Plus e-All-in-One Printer - E710n Sharing without a homegroup

    Hi,
    I have a HP netbook DV7 with Windows 7. A Dell 15R 5520 (the last of the netbooks) with Windows 7 and a HP 6500A all in one printer. I would like to use the printer on both computer wirelessly without creating a homegroup. Is this possible? If so I would appreciate any help on the setup.
    Thanks!

    Hi,
    As long as printer is connected to a router and has a valid IP address, computers connected to the router will be able to access the printer even if there 2 or more computers connected to the router.
    Please refer following link for more info.
    http://www.hp.com/global/us/en/wireless/printer-setup-help.html
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
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  • HP Officejet 6500A Plus e-All-in-One Printer - E710n, Driver cannot download

    The driver stops downloading part way. Tried many browsers

    joshuawkj,
    I am sorry you are having an issue with downloading the drivers. I would check with your Internet provider since this seems to only be happening on your PC. Your Internet could be dropping the connection, if even for a millisecond or a few seconds. Any drop in connection can cause downloads to fail.
    I hope this helps
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  • Will my hp officejet 6500a plus (e-all-in-one printer - e710n) be able to handle 14pt C2S paper?

    I'm just wondering if my printer will be able to handle that thick of paper without ruining the quality of the print.  I've been trying to find the paper thickness limitations for this printer but I can't seem to find them anywhere.

    You can refer to the link below for the paper sizes and types supported by this printer here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02291053&tmp_task=prodinfoCategory&cc=sg&dlc=en...
    I work for HP.

  • HELP!!!! HP Officejet 6500A Plus e-All-in-One Printer - E710n - will not stay online

    I have 2 desk tops a net book and a lap top connected to it and all test printed fine and then after a period of time the printer goes off line and then it will not work.  I can restart the printer and it still will not work.  The router does not even "see it" although it can ping it...???  I have reinstalled software and restored factory settings... I tried saving the IP that did not help.  It is brand new and I checked and it has the most recent firmware updates.  I have run network test reports and all is fine.  I tried an HP print diagnostic and it can't see the printer.  I got it to work temporarily after completing a router reboot, but now that is not working either.  I just bought this today and I have spent the last 5 hours researching and troubleshooting.  I am not overly tech savvy and I have exhausted my knowledge base and the info suggested on blogs and fix it sites. 
    I was replacing my hp all in one wired printer that the print head just went out on after only a little over a year.  I don't know if I need to return this printer or if there is a magic fix??? Please help! 

    You can refer to the link below for the paper sizes and types supported by this printer here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02291053&tmp_task=prodinfoCategory&cc=sg&dlc=en...
    I work for HP.

  • HP Officejet 6500A Plus not staying connected to wireless network

    Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
    I will get a overview of how I have it all set up.
    I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
    I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
    So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
    Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
    Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
    Thanks in advance!

    Hi,
    The printer should stay connected to your wireless network after the printer enters the sleep mode.
    This is not an expected behavior.
    I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
    Please try the following steps in order to better understand the issue:
    Follow the Wireless Setup Wizard if your printer currently disconnected
    Enter the Setup menu.
    Enter the Network menu.
    Click Wireless.
    Click Wireless Test Report.
    What is the signal quality provided by the report and what channel used to broadcast by your router?
    If you may scan and attach the report, it may help to better understand any possible cause.
    Regards,
    Shlomi
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  • Officejet 6500A Plus not printing in colour in Mavericks

    Hi
    I have an Officejet 6500A Plus that is currently not printing in colour. I'm using Mac OSX 10.9.3. The printer used to print colour when I had a wireless connection but this was very temparamental connecting and got worse when Mavericks appeared so I decided to use a USB connection. To do this I had to uninstall all the HP software and then reinstall the printer as a USB printer. Everything works fine scanning and printing, but it will not print in colour. The HP help says to make sure Apple Software is up to date which it is and everything should work, but it doesn't. I'm unable to install the HP software that orginally came on disk as it wont work with Mavericks and there doesn't seem to be any useful help from HP - will this ever work again?
    Jeremy

    Welcome to the HP Forums Jezza1505,
    I see by your post that you aren't able to print in color on the Maverick since uninstalling and reinstalling the printer drivers. I can help you with this issue.
    I checked online and the drivers for Maverick are from the Apple Updates.
    OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
    Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
    Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the name.
    If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, you might have to click the drop down to select the printer's name to add it in.
    Try printing a document in color again.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Does apple make a printer for iPad if not how dow I get it to work with a HP Officejet 6500A Plus printer?

    Does Apple make a printer for the iPad and if not how do I get it to work with a HP Officejet 6500A Plus printer? Thanks

    Apple don't make any printers, but there are a number of the printers that are AirPrint-enabled, which you should be able to print to just by the printer and the iPad being on the same wifi network - the models that support AirPrint are listed on this page (the page also includes a bit of troubleshooting at the bottom of it) and it includes :
    HP Officejet 6500A e-All-In-One E710a
    HP Officejet 6500A Plus e-All-In-One E710n
    If your's isn't one of those then you could see if HPs own ePrint app works with it, or there are third-party printer apps such as PrintCentral Pro and Print n Share which might work it

  • I have a new HP Officejet 6500A plus.  I cannot get it to connect to            my Airport Extreme V5.6.  It see the wifi signal but Fails on "Filtering" and possibly the channel.  Does anyone know how to reset or reconfigure filtering

    I have a new HP Officejet 6500A plus.  I cannot get it to connect to my Airport Extreme V5.6.  It see the wifi signal but Fails on "Filtering" and possibly the channel.  Does anyone know how to reset or reconfigure filtering and channel on the old airports?

    This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
    (PS Everybody please make noise on this one so apple comes up with a solution.)
    < Edited by Host >

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