On several different computers, documents coming from a scanner will not open, they are corrupt..?

The files say they are corrupt and can not be opened.

SOMETIMES they can be opened in the downloads folder. They can be opened in MAC's preview app.

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OS 10.6.8 on documents created by Pages 3 will not open They want a Version 4 while my iMac does not install because it needs 4 Pages 10.7. But I can not install 10.7 because my iMac is not Core2 duo ... Funny dilemma!!

OS 10.6.8 on documents created by Pages 3 will not open
They want a Version 4 while my iMac does not install because it needs 4 Pages 10.7. But I can not install 10.7 because my iMac is not Core2 duo ... Funny dilemma!!

You should be able to Save as: iWork 08, but i don't know how it works on Mountain Lion. On my Snow Leopard the Save as window has a part looking like this
Or you can send me the document if you are in a hurry and I save it as iwork 08 for you. Click on my blue name and you'll find my address.

I have Elements 10 when I select a thumbnail from organizer it will not open in editor what do I do?

I have Elements 10 when I select a thumbnail from organizer it will not open in editor what do I do?

I deleted the photoshop settings file. I can't get the welcome screen back now.
Ted Neis
719-395-9251
719-429-4916
"Rise above principal and do what's right."
                            Joseph Heller (1923 - 1999)
                      " He wrote Catch-22"
Date: Wed, 28 Nov 2012 09:28:20 -0700
From: [email protected]
To: [email protected]
Subject: I have Elements 10 when I select a thumbnail from organizer it will not open in editor what do I do?
    Re: I have Elements 10 when I select a thumbnail from organizer it will not open in editor what do I do?
    created by 99jon in Photoshop Elements - View the full discussion
You need to keep the keys pressed for several seconds. Close down Elements. Hold down the CtrlShiftAlt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys until you get the settings option. You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?Click on YesThen wait whilst Elements rebuilds the preferences. You should see something like this (example PSE9) http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4880527-258346/320-111/Setting s-pop-upPSE9.png
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? Some pdf files from the web will not open, some will.

Some pdf files from the web will not open, some will. I am using Adobe Reader 10.0.1 on an 8-year old puter I have just upgraded to 2G of RAM. It worked fine before with 256K. When a file won't open I get error message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (103:103). Have uninstalled and reinstalled all Adobe products several times. Ideas?

Good luck with that. Adobe10.0.1 is a bug infested BAD program. Look at the posts relating to this issue for the last 3 days. Many, many problems. Support is no help.

Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

test to see if it's installed, Flash Player Help

Email from 1 person will not open, goes back to home screen on iPad and iPhone

I used to be able to open emails (Gmail account) from this person, but for the last week his emails will not open. On my iPhone and iPad, when I click on his email I go back to the home screen. I can open the email from my laptop just fine.
Any ideas?

If it happens again, do the following (which will not harm any content on your device): Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon). Then reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.

After recent updates from Apple, Mail will not open.

After recent updates from Apple the mail icon on the bar will not open. Only way to access mailis through Google, rather than the dock.

These fixes have helped others, depending on the situation.
Have an up-to-date Time Machine or other backup before attempting any major software updates or rebuilds.
For more about backups:
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
A general repair to fix odd behaviors in Mail is Mailbox > Rebuild.
Try booting in Safe Mode.
          Boot and when you hear the bong hold down the Shift key.
          It will boot slowly. Be patient.
          Login the the user account.
          Restart.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all "Envelope" files to your desktop.
Restart Mail and let it convert/reindex your mailboxes.
If this worked, Trash the Envelope files file that are on your desktop,
if not shut down Mail and put them back.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following:
~/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple.mail/Cache.db
Click Go.
Move the Cache.db file to the Trash.
Restart your Mac and try Mail.
Another fix:
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all the Accounts.plist to your desktop.
Restart Mail.
If this worked, Trash the Accounts.plist file that is on your desktop,
If not shut down Mail and put it back.
You can try restoring mail from a Time Machine backup.
Hold down the Option key and in the Finder Go > Library
Enter Time Machine.
Select a date and time from when Mail was working.
Restore Mail.

Files from iWeb '08 will not open in 'Web '11

I have several sites that are generated in iWeb. At work I use a Quad G5 running 10.4.11 and IWeb 2.0.4. At home I'm using a 24" iMac running 10.5 and iWeb 3.0.2. I write and update my sites seamlessly from either computer.
Over the weekend I upgraded my home iMac to iLife '11 and Snow Leopard. I wanted the enhancements of iPhoto and so I reluctantly upgraded to the required 10.6. I now find that iWeb documents that are now created in iWeb 3.0.2 using Snow Leopard will no longer open in iWeb 2.0.4. This is quite a catch 22 for me.
I cannot upgrade my Quad G5 from 10.4 due to my requirement for some legacy software. I cannot install another drive on my Quad G5 with Snow Leopard as it needs an intel processor to run. Any suggestions out there besides the obvious one of going back to Leopard on my home iMac?

Unfortunately our company must continue to use powerPC's on 10.4.11 to run Macromedia Freehand MXa natively. Thus our reliance on Quad G5's. We feel like a cab driver in Havana driving a '53 Buick. We have to keep them running to do our graphics work. We have several machines running Freehand. Most on 10.4.11, but two of them run 10.5. Freehand runs painfully slow on Rosetta.
This afternoon we have moved all of our iWeb files to a Mini running Snow Leopard and iWeb 3.0.2. That will fix our iWeb problems and enable us to stay current as long as Apple still supports iWeb. I would be remiss not to caution anyone reading this post that iWeb domain files upgraded to 3.0.2 cannot be opened in 2.0.3 without the intervention method previously posted.
Thanks Again

HT201272 i purchaced A BOOK FROM ITUNES, IT WILL NOT OPEN and it apears like it didnt finish downloading but i can get it to download

I purchased a book from the itunes store from my ipad air, ios 7.1 using iBook 3.2 ook apears in my library however it has a cloud with an arrow through it pointing down. I have tried to tap on it several times but nothing. I have downloaded other books since just fine.

Hello cowboy38texas
Start with deleting iBooks from your iPhone and then try to download the book again. If that still does not resolve the issue, then report the issue to the iTunes Store.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Firefox will not open intermittently - it opens once, then will not open the next several times I try to use it - no discernable pattern or event(s) triggering failure to open

Firefox opened today at 5 pm. I closed it when finished, then tried to reopen it about 6 pm - it will not open. I have tried several times in the last hour and it will not open.
When I attempt to open Firefox, the 'busy' circle spins for several seconds, but then it stops, but Firefox NEVER opens and I get NO ERROR MESSAGE so I have no clue as to what the problem is.
I have a Dell PC, running Microsoft Windows Vista, 32 bit (I think). AS far as I know, there were no updates of any kind that preceded the Firefox problems, which started about one week to 10 days ago.
I have re-downloaded the program; I have uninstalled and then redownloaded the program to no avail. I can not figure out any kind of pattern, although it does seem to be more likely to open in the a.m. hours - but not always.
I really prefer Firefox as my default browser, but I will not continue to use it on such an intermittant basis. Please help me trouble shoot this issue. By the way, I have had no problems, when Firefox won't open, opeing IE or Chrome, so I know it is not a generalized internet access issue.
Please help.
29Aug2011, Kay Arnold

Which security software (firewall, anti-virus) do you have?
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

IWork documents will not open in Preview or display with Quicklook

I have recently upgraded to OSX Mavericks and updated to the latest version of iWork (including the fresh installation of Numbers and Pages). However new iWork documents are not are not displaying in Finder with a preview thumbnail, or opening with either Quicklook or Preview. I only see the Pages, Keynote, and Numbers document icons.
The issue is isolated to new iWork documents, as iWork 09 documents still work, as well as most other standard file formats.
I have checked the Quicklook folder my Library, and have the latest 3.0 version of iWork.qlgenerator.
I have tried restarting Finder and Quicklook (in Terminal), as well as restarting the machine. However this has not solved the problem.
It’s not the end of the world, but it is inconvenient.
Has anyone else had this problem? Can anyone suggest a solution?
Thanks!

I don't have any Appleworks files but Numbers & Pages users manuals say they will import Appleworks 6 files. I can't say why yours will not if they are Appleworks 6 documents.
I also don't have MacLinkPlus but it might be doing one of two things: saving in a pre-'97 format of Excel or saving with non-standard header information in the file that Numbers does not understand.
I'm not being of much help so far. I've been looking all over and haven't found a solution for you. Sorry.

Pages will not open a downloaded .pages document from iCloud because index.xml file not found?

New to using iCloud. I created a large pages document on Mac Air and saved it to my iCloud account. Found it at home on desktop Mac and downloaded it. No problem. However, it will not open due to the index.xml file not being found. What should I do to open this document? I've tried several things and no luck yet. Thanks for any tips! :-)

Options posted here: The required index.xml file is missing.
William Farrar posted:
Try this. It worked for me:
1. Single click on the document. This will "highlight" the document icon, but not invoke the error message.
2. Click on "File" in the menu.
3. Scroll down to "Open With".
4. One of my choices in the "Open With" selection is Pages (default) (5.0.1)
5. Click on that choice and the document should open.
In my "Open WIth" selection there is also a Pages (4.0.4), but that didn't work for me.
Now, here is a caveat. If before you open your document you instead first click on an open Internet window, then the "Open With" selection disappears from the File menu. In that case just single click again on the document icon again and the "Open With" selection returns.
fruhulda posted:
Try this:
1. Make a duplicate of the file (cmd D), just to be safe
2. Select .pages on the copy and change to .zip
3. When the System asks if you really want to do this, click Use .zip
4. Double click the new .zip file
5. It will now appear as a folder with no extension
6. Append .pages to the end of the folder name
7. Again click on Use .pages
8. Double click on this file to open it in Pages.
What you have done is extracted all the Pages resources from the .pages "package" and reconstructed it.
or
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=308

Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.

Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.

The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files...

When I send a text message it shows up as coming from my email address not my phone, can i change this

when I send a text message it shows up as coming from my email address not my phone, can i change this

another way to change it is :
go to settings -> phone -> my number (iput your phone number)
and then do what razmee209 said,
after you change it, your phone number will authenticate with the operator that you use,
I hope this could help you,

When I send a text to another phone, it shows up on the other phone as coming from email address and not from phone number.

I just came over from Sprint 4 days ago and had my number ported over. When I send a text to another number, it shows up on the other phone as coming from email address and not my phone number. For example, if the recipient of the text has me in the contacts as "Tom", the text comes to them displaying my email address instead of "Tom".

cfm007,
Welcome to our family. We want you to be able to enjoy all the services we provide and we definitely need to address this. Do you receive/make calls without problems? Are you able to receive messages with your contacts' number? Are you using iMessages? If so, go to Settings>Messages>Send&Receive>only your phone number should be enabled.
AdaS_VZW
Follow us on Twitter at @VZWSupport

On several different computers, documents coming from a scanner will not open, they are corrupt..?

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