On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????

On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????

If you have the exact same problem - take the computer to an Apple store or an AASP.  Whichever is more convenient for you.  If you have AppleCare call them!

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  • On start up my mac book pro shows a white screen with a folder with a ? in it then switches to the apple symbol with the loading bar under it but it freezes about half way any ideas

    My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.

    I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed:  OS X: About OS X Recovery - Apple Support

  • HT204347 Hi my serial number on bottom of my mac is W8*******66E when l try to try the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not

    Hi my serial number on bottom of my mac is W8******66E when l try to turn the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not worked?
    <Edited by Host>

    What other solutions have you tried?
    This may help you:
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • I have a new I Mac running mountain lion. When waking the computer from sleep, all I get is a blue screen. I have to restart the computer.

    I have a new I Mac running lion 10.7. When waking the computer from sleep, all I get is a blue screen. I have to restart the computer.

    Did you not bring all your important data over from your old computer? Do you have a backup of the iTunes library that you can restore? If not, then its not to late, just more work that it should be.
    You should be able to:
    Backup the device to the new installation
    Transfer your purchases into a newly authorized library
    Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
    Restore the device from the backup
    This process should switch the association of the device to the new library, preserving the data and settings in your apps.
    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
    When you get it all fixed, make a backup!
    tt2

  • Just bought a used '06 MacBook Pro. Where can I get instructions for starting it up?  This is all new to me. When I powered it on it showed "Utilities".  Asking me to select startup system - am I supposed to insert the Snow Leopard disk?

    I'm so lame at this! I bought the laptop used and was told that Snow Leopard was installed. I don't want to mess this up. Are there detailed instructions anywhere that will take me through this step by step?

    The utilities window is giving me 4 choices: Restore from Time Machine Backup - You have a  backup of your system that you want to restore
                                                                         Reinstall Mac OS X - Set up and install a new copy of 'Lion'.
                                                                         Get help online - Browse Apple support
                                                                         Disk Utility - Repair or erase a disk using Disk Utility.
    If I use Time Machine is it going to restore all of the previous owners content?

  • I'm trying to reformat my macbook 2007 edition and have erased the partition, and trying to install from the Snow Leopard disk but after language screen it says "System cannot be installed on this computer." any suggestions?

    I have tried erasing and moving forward, erasing partition and creating new partition using GUID, no solution yet, keeps giving me same message.

    Did you check if your Macbook meets the requirements for Snow Leopard?

  • My neighbour's Mac Book Pro shows up as discoverable when Bluetooth is turned on in my iPad Air.  How can I block her device?  How can I prevent her pairing with my iPad Air. I need Bluetooth on to play music over my system.

    My neighbour's Mac Book Pro shows up as discoverable in my Bluetooth list on my iPad Air.  How can I block her Bluetooth device? How can I prevent her pairing with my device?  I need Bluetooth to stream music on my Bose system.  Thanks!

    If your device is discoverable, the other BT device would try (I am not sure if that would be successful). If it was, it would appear in your system preferences>Bluetooth.
    Take a look at this re: security:
    http://support.apple.com/kb/PH10786
    This is from another Apple article:
    Use Bluetooth
    You can wirelessly transfer files between computers—even Mac to PC—using the Bluetooth File Exchange utility. You can even browse selected devices and retrieve files remotely. For extra security, you can stipulate that only trusted devices be allowed to connect to your Mac, and 128-bit over-the-air encryption is also available
    Barry
    P.S. Since I have not had the issue, I have not researched this before. Thank you for making me look into BT security
    Message was edited by: Barry Hemphill

  • HT1349 hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

    hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

    Hi shldr2thewheel,
         it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
    Sincerely in need of help once again,
    Kim

  • Hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

    hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

    hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

  • I have a mac book pro and when I turned on iChat it would not let me video chat with more then one person even though I was able to in the past. It only showed an icon to video chat with one person. Please help!!

    I have a mac book pro and when I turned on iChat it would not let me video chat with more then one person even though I was able to in the past. It only showed an icon to video chat with one person. Please help!!!! ASAP

    Hi,
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    iChat needs to see a Minimum of 128kbps to do 1-1 chats in Video
    For 3 and 4 way chats it needs 384kbps
    Set the Bandwidth to 500kbps if it is set lower.
    Also check the speed you are getting from your Internet supplier.
    9:28 PM      Thursday; February 23, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
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  • Why does Mac Book Pro show your mac os z startup disk has no more space available for application memory

    Why does Mac Book Pro show your mac os z startup disk has no more space available for application memory

    Why does Mac Book Pro show your mac os z startup disk has no more space available for application memory

  • I have  mac book pro. Since i updated to OS 10.8, I have experienced the following: many of the programs don't respond. Not able to transfer file (eg pdf file og movie (VLC)). Many of the processes seem to be less effective or won't respond.

    I have a mac book pro. Since i updated to OS 10.8, I have experienced the following:
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    Not able to transfer file (eg pdf file og movie (VLC).
    The tech tool diagnostic software (as part of apple care protection plan) stops in the middle of scanning.

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    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
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  • I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later"
    http://www.apple.com/iphone/specs.html

  • I have a Mac Book Pro, What kind of software should i buy to able me to watch movie on the net. Right now it just said " Blocked plug in"

    I have a Mac Book Pro, What kind of software should i buy to able me to watch movie on the net. Right now it just said " Blocked plug in"

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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