On startup Apple TV tells me that I am NOT connected to a network. Settings says I am.
I have two Apple TV units. Until the last couple of weeks they have both worked fine. No hardware has changed but now they both have the same problem. On startup Apple TV tells me that I am NOT connected to a network. Settings says I am. Both the MOVIES and TV columns fail to appear on the main screen. I cannot connect with HOME SHARE. Network settings show I am connected to my wireless network. When I auto configure my TCP/IP settings, it tells me that I'm connected. But nothing works. As a test I did connect the unit to an ethernet cable and everything worked perfectly (the cable was connected to a WIFI extender - proving that my WiFi IS working for other devices). But I want to get back to wireless operation. What's wrong?
Having reread your post, i note you say you connected the thernet cable to a wifi extender, are you by any chance using the wifi extender when trying wifi and by extender do you mean a WDS extended network. I have seen quite a few reports that networks extended using WDS have problems.
Although it may be a weak signal, are you able to temporarily disable WDS to see if this resolves the connection issue.
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Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling
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