On startup CC tells me to install an update. It downloads to 5% and then brings the message: "installation-program couldn't get access to critical file/folder. Try installing again. Error code 42". Any advice?

1st, you must be using an account with Administrator privledges
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Do you memeber the complete wording of the error message?
Try:
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When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.

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That error message is an I/O error which can mean a number of things, among them a bad file. Here's a couple of fixes you can try:
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Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.>Click on the Add Library button,
2 - select the library you want to add from those in the selection window.
3 - make sure that in the rebuild window the checkbox "Scavange orphaned photos" is checked.
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My 2nd generation ipod touch almost completes update of version 4 then error code 3259. any advice to help. Seems to download but problem when processing

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Try here. If not successful, try looking at the previous posts on the right under the heading: More Like This that have your same problem Start with the one with the green checkmark.
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Hi... I just attempted to update CC. Download itself appears to have happened, but when then I got this message... Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
Any ideas?

Hi Serpent,
Try the following Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
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Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Regards,
Rave

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Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
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ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
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I've seen it mentioned on here that a PRAM reset may solve it:
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Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P and R.
You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
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http://support.apple.com/kb/ht4356
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Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
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Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

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Hi ratcat14!
I have an article that can help you troubleshoot this issue:
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http://support.apple.com/kb/ts3694
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Cheers,
Braden

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Error downloading Creative Cloud applications

On startup CC tells me to install an update. It downloads to 5% and then brings the message: "installation-program couldn't get access to critical file/folder. Try installing again. Error code 42". Any advice?

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