On startup, I get a gray screen w the apple logo and the gear going underneath, help can't get into my sign in and password..
On startup, I get a gray screen w the apple logo and the gear going underneath, help can't get into my sign in and password..
Hi there,
Yes it does. Please read this training manual that is supplied by apple that clearly states that it does.
http://service.info.apple.com/service_training/en/010/comp-theory/index.php?page =startup
Oh, if you cannot access it please look here.
Please note that the ""Some other issue" means that there could be a possible other issue, but the chance of that
happening is small.
Thanks an ACMT Trainee (Apple Certified Mac Technician)
Similar Messages
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I tried to turn on my ipod touch and the best I could get was the apple logo and even that went out. I tried charging it with no luck. It had charge yesterday when I turned it off but now I can't get anything at all. Any suggestions???
If the reset does not work try the remaining items:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore -
I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.
The startup disk may need repairing ...
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to repair the disk and restore OS X using OS X Recovery -
I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.
Connect to itunes and retore.
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My MBA now just goes to the apple logo on the grey screen but no further
My MBA now just goes to the apple logo on the grey screen but no further... I did some updates on Office but it did not freeze on install and recently I installed Joost.
I thought about booting it from a disc but now I have a disk stuck in my MAB superdrive that I can't get out since at this stage it will not eject... it is a mess...
I am new to Mac, so I am lost...
Anybody can help me with tips ?Installed Acrobat Reader for Mac. Rebooted and get apple logo, grey screen and perpetual blue screen, no further. I have dual systems installed and can boot Windows XP Pro with no problem so it appears to be a Mac OS problem, not hardware. Awaiting help.
_*WARNING to others who may have same problem installing Adobe Acrobat Reader and Office updates (see germmac post).*_ -
Is it possible for me to swap out the apple logo in the message screen saver with my company's logo? If so, how? Thanks!
How long will my iPod service take?
If you choose to use the Online Service Assistant, or service via Apple Technical Support: If your iPod is not personalized, you can expect service to be completed within approximately one week from the time you send your iPod to Apple. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.
Attention iPod shuffle customers: Service for iPod shuffle is performed by means of an express replacement program, via Online Service Assistant or Apple Technical Support. For more details, please review the Express Replacement Service tab on the left.
Above from:
Apple - Support - iPod - Service FAQ
If it is caused by a hardware problem there is nothing you can do to prevent it from recurring unless it was caused by abuse like from dropping the iPod.
Otherwise make sure you ask apple how they fixed. it. -
my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.
Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?
Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen -
There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?
Nah - that's just the normal boot process.
Clinton -
My ipad 1 isnt working it is just showing the apple logo on the screen can anyone help me?
my ipad 1 isnt working it is just showing the apple logo on the screen can anyone help me?
If you can help me facetime me at [email protected] or msg me.It would help to know whether it ever did work, or is this a new iPad for you? If new, you need to connect it to a Mac/PC that's running iTunes in order to register and initialize it. If it used to work, try doing a reset.
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Iphone jammed with the apple logo on the screen
hi i need help my iphone 3gs is jammed with the apple logo on the screen.
i was in the middle on sync wit my laptop to update v4.2 wen my usb cable was accidentally disconnect frm the port and nw my iphone is jammed wit the apple loga appeared on the screen.. i tried pressing all the button that is available like the home button the on,off button but to no respond frm my iphone.. plz in need of help real badly....Hey
I had the same thing that my iphone 3gs jammed with the loge on the screen. None of the buttons responded. I just waited till the battery was empty. But the battery wasn't laoding. I waited 48h while my iphone was plugged in. After the 48 hours he just started. The battery was still empty but it started loading.
Hope yours will work again also
bye -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
My ipod touch is blocked with the apple logo on the screen
How can i unblock my ipod touch? I rebooted it and has got blocked with the apple logo on the screen.
The computer does not "see" it although it is connected.Try here:
iPhone and iPod touch: Frozen and unresponsive -
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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