On Store app, when selecting a conversation, put f...

I noticed this as a difference between Skype for Desktop and Skype for Windows Store. When I select a conversation in the Store app, the cursor does not automatically move focus to the chat window. What happens then is I click on someone to chat with them and immediately start typing, only to have to manually place focus in the chat window. I think Skype for Desktop handles this better, and request that this functionality be considered for the Store app.
Thanks!

I've been having this same idea and I'm glad it had already been suggested.
However it's been a long time since this post, and no changes...
Is there any official response to this? It's a small change but I think it would really improve usability - open conversation and immediately start typing!

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Issue with store apps when upgrading to Windows 8.1

Every once in awhile when performing an in-place upgrade from Windows 8.0 Enterprise to Windows 8.1 Enterprise, we will experience a strange issue where most of the default store apps will not launch. They will attempt to launch, and then drop the
user back to the desktop with the icon for the app showing in the taskbar. I have tried running the app troubleshooter but it gives the message "Microsoft account required". The problem here is we are using active directory accounts and
we don't want the users to have to create or login to use these default apps.
I know I can use DISM to remove those apps, and I know I can use DISM to install apps, but is there a way to do this with the default store apps? I believe that I would need the appx files to do this? Are those in the image somewhere?
I also tried running "dism.exe /online /cleanup-image /restorehealth" but this also was unable to correct the issue.

Hi,
Sometimes, after upgrading to Windows 8.1, the Store App may not start, or it might still show the number of available updates on the Live Tile
To fix this, run the following in a Command Window (CMD) to re-register the Store App:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
Details as the following reference:
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
Regards
v-yamliu

TS1702 cant open instagram or app store apps when on 3g

instagram and app store apps will not open in 3g although they are fine on wifi

Restore the device as new and try again before installing any of your apps.

ITunes Store app no longer loading on iPhone 5 (using iOS 7)

I've upgraded to the new iOS 7.0.2 and everything was working fine but all of a sudden the iTunes Store app no longer loads properly. When I tap on the icon the app flickers but loads in the background. It doesn't actually open. If I double tap the "home" button, I can see the app in the background with any other app that hasn't been closed. When I tap the iTunes store app, when it's in the background, to try and open it from there, it just stays in the background. This was initially working fine when I first loaded the new OS. Has anybody experienced this? I've tried to completely shutdown the phone and restart it with no success. I've also tried re-syncing it with iTunes on my Mac with no success as well. An email to Apple over a week ago still hasn't been answered. If anybody has experienced this and can help, I would greatly appreciate it.
Thanks

Problem resolved. A friend suggested that I go into iTunes on my Mac and backup the phone then try and do a restore. This seems to have worked. I'll update again if this fix doesn't hold.

High CPU usage when selecting certain emails

I experience (above) 100% CPU usage in Mail.app when selecting certain emails. Mostly emails from the same sender.
The emails contain MIME multipart data. One part is BASE64 encoded text, the other is quoted-printable encoded HTML.
I can see in the process trace that two threads seem to be thrashing around in MFRedundantTextIdentifier.
CPU usage goes up. I can still use the application (it is not blocked). But it cannot be quit normally (only with force quit).
Apple engineers: this must be something that you would wish to find and fix?
Any help with diagnosing would be greatly appreciated!
Sincerely.
-dennis

Maybe my initial post was not clear so let me add some clarifications.
I have the problem with Aero disabled
I have the problem on the Apple site which does not have any flash content.
I have already hacked the lastest nvidia drivers to get them on my system which did not change anything. Can you provide a link to some other 'supported' beta drivers?
I am using the new 13 inch air so it has the newer graphics card so I would expect it to be faster than an old HTPC with a 9400m in it. I wasn't stating that my Air had a 9400m.
It would be great if someone you also do the test to check the cpu load:
- when playing a 720 mkv
- when dragging a window across the screen
Just open task manager and see if the CPU spikes.
Many thanks!

Safari is not working on the Mac. Internet is fine, mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar.

Safari is not working on the Mac. Internet is fine. mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar only and coloured wheel appears.

From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
If extensions aren't causing the problem, see below.
Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found

I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything

I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything

http://support.apple.com/kb/HT2534

TS3274 app icon for App Store has 6 awaiting downloads, but will not show up when selected.

Ap store icon shows 6 updates waiting to down load but when selected does not download page stays blank.

Try this workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

HT1491 Cannot connect to iTune store when selecting update in apps store

Cannot connect to iTune store when selecting update in apps store

Go to settings > general > date and time> set automatically > off. Then set the date ahead a year or so and try to update your apps again. If you get an error message go back and correct the date and then try to update your apps again.

HT203421 When selecting "Updates" on App Store I get error message: "Couldn't be completed. (NSURLErrordomain error 1012"

When selecting "Updates I get error message "Operation couldn't be completed. (NSURLErrordomain error-1012".

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I recently downloaded an album from Amazon (a gift) directly to iTunes. I also recently pruchased a song from the iTunes store. In both cases, the songs in the album appear in a lighter print on my iPod and won't play when selected. Will play on comput

I recently downloaded an album (a gift) from Amazon, one option of which is to download directly to my iTunes library (which is what I did). I also purchased a song from the iTunes store shortly after this. In both cases, the music shows up on my iPod touch in a lighter print than the other music on my iPod. When I select it nothing happens. I only plug into the computer a couple of times a month, but I perform all updates as are indicated and I synch my iPod. Note that when I have iTunes up on my computer, the music WILL play directly from the library, just not on the iPod. Any ideas? Thanks.

Hello zayasva
I would delete the songs and download them again, or plug it into iTunes to resync them back on.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

On Store app, when selecting a conversation, put f...

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