On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh
Similar Messages
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I have registered a credit card for purchasing apps from the app store. My bank has issued a new chip based card and now the 16 digit numbers have changed. How do I register the new card for flowless purchases?
Go to Apple Menu > App Store > View my account > sign in and then edit the payment details with the new card details.
I am assuming that your card and supporting bank are in the same country as your residential (billing) address and that you are using the App Store of that country. -
i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?
Have yu tried the standard fixes:
- Reset the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Restore the iPod via iTunes, First from backup and if problems persist, restore to factory defaults/new iPod. -
I'm having trouble with my Apple ID. It says it has not been used in iTunes Store every time I log my apple id
Hi, Anndrei07
This is expected behavior. Upon initial sign in to the iTunes Store (or a new iTunes Store region), you will be asked to accept the Terms and Conditions, as well as enter account information/billing information.
For more, please see the following resources:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Cheers,
Jason H. -
I keep getting this message: "That Apple ID is already in use.If this Apple ID was created by you, simply sign in with your Apple ID and password.If it does not belong to you, try again using a different name."
I'm trying to create a new id and e-mail using an e-mail address that is mine and has been mine for over a year - any ideas why this could be happening?Trying where? What sort of email address? The following answer is based on a guess as to what you are talking about.
If you already have an @me.com address, perhaps as a result of having had a MobileMe account, and you are now setting up an iCloud account with an Apple ID you will find you will be asked to create a new @me.com address, and that you can't add your existing one because it is already an Apple ID.
You can do one of two things:
1. Sign out at System Preferences; sign in with your existing @me.com address and enable Mail.
2. Stay signed in with the present ID and add your @me.com address in System Preferences>Mail, Contacts & Calendars.
If you have further questions, or if your situation is different from what I've assumed, do please post back, but in a suitable forum - this one is specifically about using these Forums. -
i bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me !!?
Your iPad is syncd with iTunes on your computer and your iTunes account controls what's in your iPad. Previously it must have been sync'd with another person's iTunes account in which case you need to completely clear it out to make it your own.
Go to Settings > General > Reset (at bottom) > Erase All Content and Settings
Then plug it into your computer and restore it with YOUR iTunes account.
Or if your have an iTunes account already setup under your name with your own apps and media -
Plug it into your computer, open iTunes if it doesn't open automatically and on your iPad page, click Restore
Let it proceed. Then the iPad will no longer be looking for someone else's account. -
When i try to make a iMovie project it will say operation could not be completed and no other info
when i try to make a iMovie it will say operation could not be completed and no other info is available
I saw someone else had this issue back in July, and the solution was to create a new event and then a new movie within that event. I tried this and it did not work for me.
-
Why did it say "Backup could not be completed"? Was it because it estimated the backup would take 3 hours and it timed out?
Welcome to the Apple Community.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
i restored my ipod and then it said for me to connect my ipod to my computer and it says error could not complete your itunes store request an unknown error occurred (-9808)?
This covers your symptom:
http://support.apple.com/kb/TS2753 -
my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
I have kept getting some sort of messages about my apple id or icloud being disabled or something like that. My mail @me.com doesn't work, I can't send messages, Safari and Chrome won't let me do anything. First I thought it was just the Chrome. So I deleted it and then went to the app store to re-load it. I don't know what to do. I'm "old and moldly" so I'm not technically "savy". How can I fix this????
https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages
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I began to follow the steps after the "restore" and when I got to the point where I add my email address, this is the message I recieved. I cannot use my iPod now because of this update! help!
Trying where? What sort of email address? The following answer is based on a guess as to what you are talking about.
If you already have an @me.com address, perhaps as a result of having had a MobileMe account, and you are now setting up an iCloud account with an Apple ID you will find you will be asked to create a new @me.com address, and that you can't add your existing one because it is already an Apple ID.
You can do one of two things:
1. Sign out at System Preferences; sign in with your existing @me.com address and enable Mail.
2. Stay signed in with the present ID and add your @me.com address in System Preferences>Mail, Contacts & Calendars.
If you have further questions, or if your situation is different from what I've assumed, do please post back, but in a suitable forum - this one is specifically about using these Forums. -
Firefox worked before though at times encountered a problem and had to close. Now I've loaded the newest version and it won't even fully load without having to close. I plugged in the crash item id that HELP forum instructed, and the report said it could not proceed. SO I'm not experienced in any of this and don't know how to make it work. I have to use Explorer until it is fixed. Help please.
Make sure that you haven't left a profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox
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