On-the-go won't work

When I try to save a song to the on the go selection on my 120 classic, it won't respond. Any answers?

Bobbymusic wrote:
... when I'm listening to a song, I press and hold the center button. _Then an option menu appears,_ allowing me to either activate Genius, or add to on the go.
Ah, now there's an interesting thing! I don't use Genius and have never activated it. Perhaps that has something to do with it, although I don't know what, sorry!
my song list is simply the list of songs that appear when you press "songs" from the main menu (sorry, not trying to insult your intelligence)
That's okay, I'm just trying to understand your terminology (and you, mine I guess!)
I can swear that I have added songs to on the go while playing them. My old 30gb ipod let me do that, but my new 120 classic stopped doing it. Any clues? BTW thanks for your interest in my problem!
Apart form a reset or Restore, I've no more ideas, sorry.
Phil

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Hello Thandiebbz1,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
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On-the-go won't work

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