On the light blue login screen, the apple logo, a crossed out circle, and a ? appear and I can't login. how do I fix it?

The laptop turns on fine but the apple logo come up flashing the logo, a question mark, and a crossed out circle. How do I fix this?

Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk.
If that didn't help, try here > A flashing question mark appears when you start your Mac
The ? mark on boot can mean several things. One, your Mac can't find a system folder to boot from, hence booting while holding down the Option key, or the startup disk needs repairing.

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My macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?

Try this.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I solved your question.
Austin

Ipad not responding, can't turn off or on, i just get a light blue haze on the screen?

ipad not responding, can't turn off or on, i just get a light blue haze on the screen?
is there a way to fix this without bringing it in?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store.

Just turned on my MBP 2007 and the screen gets stuck on the light blue before the normal log in page comes. Any Clues?

Just turned on my MBP 2007 and the screen gets stuck on the light blue before the normal log in page comes. Any Clues?
Worked fine last night. It's running Snow Leopard.

Does your iMac fail to boot every time or only some of the time? Here are some things to try:
- Boot into "safe mode", which will run the equivalent of Disk Utility's "repair disk" operation.
- Boot from the system install disc that came with that Mac with the "D" key held down to run the diagnostics. Run them several times to see if any hardware problems are reported.
- If you can't identify the problem or fix it any other way, download and install the OS X 10.6.7 "combo" updater.
- If that still doesn't help, try reinstalling OS X 10.6 over the top of what's on the disk.

My iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats??

hello my name is kirstie, i updated to firmware 4.2.1 .....my iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats the same problem?? (if i turn the phone off my pressing the two buttons it wont keep rebooting, its only when i leave it after turning it on)
I have reset the phone, full firmware restore, even downgraded back from firmware 4.2.1 to .3.1.3 official by using dfu mode and still doesnt fix.
(i correctly got out of dfu mode after the downgrade)
i can enter dfu mode and recovery, and update through itunes with no problem, but it doesnt fix the problem,
i have searched and found no answer to this problem, every option availible to try that i know of i have tried and failed. i dont care about preserving my content i just want a fix. i have a good understanding how to operate software on a computer and shouldnt be too confused by any advice given, so plz even if the answer is very complex i wish to try anything, please help me to get my iphone working.

Anyone have any suggestions? or is everyone else just as clueless as me !

My apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?

my apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?

Restore.

ITunes Store wont open. Only thing appears is the white screen with Apple Logo

iTunes Store won't opeen. Only thing appears is white screen with Apple Logo and takes really, really long to load.

Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy

Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. When connected to mac get message that phone is in recovery mode and that

Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
PPlease help

Hello, Chantal105
Thank you for visiting Apple Support Communities.
If your device is in recovery mode you will need to restore the device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H.

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

My IMac is frozen with the screen white apple logo appears and spinning wheel. Long empty rectangle is under the spinning wheel?

My IMac is frozen with the screen white ,apple logo appears and a spinning wheel under it. A long empty rectangle empty appears under the wheel and is empty.

Your iMac is trying to go into safe. This usually happens when it has detected an issue with the OS or file system.
Follow the steps outlined in http://support.apple.com/kb/TS2570

White screen with a crossed out circle which flickers to the Apple logo sometimes, but won't open. What can I do to open it?

Help!! I'm in Belize (not a good place to be with an Apple, as international as you may claim to be!) and my computer decided to "quit" thusly:
White screen with a crossed out circle which flickers to the Apple logo sometimes, but won't open. What can I do to open it? (I do have my recently backed up data with me, but no loading discs for my computer.
Hoping there is a solution,
Diana

The make of the disk doesn't really tell us how your data is being backed up onto that disk. Do you know what software it uses?
For example Time Machine copies files every hour in a way that is not bootable, but you can extract those files & get all your data back into a working OS.
Carbon Copy Cloner duplicates a disk in a way that is bootable - it would appear when holding alt at startup so you could use that to boot & inspect the state of the internal disk.
It may also be Seagate's own software that does something different.
Please try recovery mode, if that works you can try repairing the disk in Disk Utility.
OS X: About OS X Recovery - Apple Support
If that works, select Disk Utility & see if the internal disk can be repaired in the first aid tab.
Recovery mode can also download OS X & reinstall it, however you really need to know if the backup contains everything before that is attempted, otherwise you may lose data. The OS is also around 5GB so you may have issues if your internet is capped or unstable etc.
P.S.
I have no idea if this is helpful, but there may be help out there…?
http://belizeyp.com/Belize/I-T-Engineers-Consultants/profile
https://www.google.com/maps/place/VIP+wireless/@17.4938135,-88.1914518,4205m/dat a=!3m1!1e3!4m2!3m1!1s0x8f5c583ff12cb605:0x17a5a2f97fc838c3?hl=en
Search & ask around, you may find some help, try recovery mode first.

My macbook 13' (older version) starts only to white screen with apple logo tried to rebooot by pressing shift at the opening but it didn't finish starting before stopping please help anybody please

is anbody there how does this work never done it before my macbook won't start past white screen with apple logo any ideas ?

Are you using a 10.6 Snow Leopard Install DVD? If yes, you can erase and install following these directions: http://support.apple.com/kb/HT3910
You'll know whether or not it is a hard drive issue when you get to step 8 under "Part One: Erasing the hard drive". If you do not see your hard drive in the list on the left side of the Disk Utility window then you know the Mac isn't seeing it—could be a loose cable, but more likely hard drive failure.
If you can see it on the left, click on it and look at the bottom of the Disk Utility window. If you see something like "S.M.A.R.T status: failing" that is definitely a hard drive issue. Otherwise, you can just follow the directions for an erase and install!
Might be worth fixing depending how much a repair would cost. Genius Bar could at least diagnose it for you and give a repair estimate. I'd look at what a new or refurbished one with your same specs would cost though to see if the price differential is worth it...

After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

Restart your MBP holding the trackpad down and hopefully the disk will be ejected. Then try to return it and get a refund or put it in the trash. There is nothing that software does for your MBP that you cannot do yourself or with free software.
If can get your MBP started, delete all traces of the offending software. Worst case is that you may have to erase the HDD and reload the OS and your user data. I trust that you have a backup (minus MacTuneUp).
Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
Ciao.

I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
please answer me as soon as possible

Hello Ahmedabokamar,
Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

On the light blue login screen, the apple logo, a crossed out circle, and a ? appear and I can't login. how do I fix it?

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