On what reasons do the apple store replace your ipod with a new one?

please answer

I don't understand the question. What do you mean by "on what reasons"? Are you having problems with an iPod touch? If so, describe the problems and someone here can either offer suggestions for solving them or point you to the appropriate resources for addressing your issue.
Regards.

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I'd really appriciate it!

annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
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My ipod completly doesnt work

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It will cost you this much: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=REPAIR_PRICING

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On what reasons do the apple store replace your ipod with a new one?

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