On Windows 7, neither my quicktime or iTunes will start. This started after I installed the newest update. All the files that are needed are there. I recently updated Quicktime to see if that would work, but it didn't.

This started after I installed the newest update. All the files that are needed are there. I just updated Quicktime to see if that would work, but it didn't. I looked through some other discussions like this, and found out that all of my files are correct. Some people are saying that they needed to remove Filebot, but I can't find that on my computer. Help, please?

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My itunes will not load even after re-installing, says that the programme file is incorrect??

I have re-installed itunes three times but keeps telling me the error message saying that the programme file is incorrect am I sure I have typed it correctly?? Please help this is soooo frustrating...

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store?

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

HT1495 My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

How do I get iTunes 11 to work as the old iTunes did in this respect: after playing a song in one playlist, I click on another playlist, highlight a song, press play, and get the result of that song playing & that playlist continuing?

How do I get iTunes 11 to work as the old iTunes did in this respect: after playing a song in one playlist, I click on another playlist, highlight a song, press play, and get the result of that song playing & that playlist continuing? As it goes now, one clicks on the song in the new playlist where the arrow is and then chooses 'Play Song Next.' So, it plays next, but then the song after that is back in the old playlist. I want to use iTunes smoothly without the extra clicks I've had to do in order to get the playlist to continue. This is music for background while I play the violin at restaurants, and extra clicks and hassle is quite unappreciated, especailly since it worked fine in the previous iTunes.
Thanks.

At the top of the playlist where it shows the playlist title and the number of songs, there are two icons. Click the "play" triangle to add the entire playlist to "Up Next", or the "shuffle" symbol to do the same thing but in random order. But the currently playing track will stop playing, and all the songs in "Up Next" will be removed (replaced by the ones from this playlist).
If you hold down the "option" key while clicking those icons, the currently playing song will continue playing, and the new playlist will be added to "Up Next" (above the songs that were already there).

What HDMI cable do I need for my MacBook (2009) to my SONY HDTV? I thought the HDMI cable from my Apple TV would work, but it doesn't.

What HDMI cable do I need for my MacBook (2009) to my SONY HDTV? I thought the HDMI cable from my Apple TV would work, but it doesn't.

The model 7,1 is actually the Mid 2010 MacBook and is the only MacBook with a Mini DisplayPort that sends audio along with the video, Here's some Mini DisplayPort to HDMI with audio adapters from Amazon.
http://www.amazon.com/s/ref=nb_sb_ss_i_3_35?url=search-alias%3Daps&field-keyword s=mini+displayport+to+hdmi+with+audio+for+macbook+pro&sprefix=mini+displayport+t o+hdmi+with+audio%2Caps%2C252

Last time I synced with iTunes all apps (except the originals) and all the work I'd put in them got erased. Any way to stop that?

Last time I synced with iTunes all apps (except the originals) and all the work I'd put in them got erased. Any way to stop that?

Your apps didn't get erased. They're still there in your iTunes Library, you just didn't tell iTunes to sync all Apps when you synced. You have to either choose the specific apps you want to sync or say sync all apps.

HT201269 I downloaded the iOS7, lost all the custom ring tones that I had on my phone, how do i get them back. when I sync my phone, itunes says that they have been selected, but they don't show up on my phone

I downloaded the iOS7, lost all the custom ring tones that I had on my phone. the iTunes sync page says that they have all been selected but they don't show up in my phone? Help?

I had the same problem and was able to fix it. Go to your iTunes and click on the Tones folder on the left under library. Some of my ring tones had an exclamation mark next to it and those were the ones that did not sync. You have to click on those and find it in your computer. Once the exclamation mark is gone, go to Tones section of your device in iTunes, make sure you select the tones you want synced, and click apply. I hope that helps you!

My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

LOve Firefox but it's annoying that if I'm using a search engine (I use lots of subscription legal search databases), when I press the back button all the data I entered in the search boxes has disappeared. I'm sure Firefox didn't use to do that?

Love Firefox but it's annoying that if I'm using a search engine (I use lots of subscription legal search databases), when I press the back button all the data I entered in the search boxes has disappeared. I'm sure Firefox didn't use to do that?

Please do the following. 
#Click the Firefox button, go to '''Options '''| '''Options''' | '''Privacy'''. 
#In the dropdown menu at the top, change it to "'''Use custom settings for history'''" 
#Checkmark the option: "'''Remember Search and Form history'''". 
#Remove the checkmark from: "'''Clear history when Firefox closes'''".

The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this? I'm on an iMac 21.5 inch, Mid 2011 and Mac OS X Version 10.7.3

The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this? I'm on an iMac 21.5 inch Mid 2011 and Mac OS X Version 10.7.3

I've no idea why it has stopped working, but you could reset it:
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

I have windows 64 and trying to download itunes 10.5, it start downloading but then after it`s almos finish i have a window pup up with error Microsoft ft VC80.CRT,type="win32" etc.Please help.I have windows 7 64

I have windows 64 and trying to download itunes 10.5, it start downloading but then after it`s almos finish i have a window pup up with error Microsoft ft VC80.CRT,type="win32" etc.Please help.I have windows 7 64

same here.

The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this?

The password I use for installing downloaded applications or installing basically anything isn't working but I didn't change it or let alone touched it. How do I fix this?

iMac 21.5-inch Mid 2011
Mac OS X Version 10.7.3

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

On Windows 7, neither my quicktime or iTunes will start. This started after I installed the newest update. All the files that are needed are there. I recently updated Quicktime to see if that would work, but it didn't.

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