On windows 8, I try to sync my iphone to itunes 10.7 but a message keeps coming up that says "iphone cannot be synced because a duplicate filename was specified" can anyone help please?
on windows 8, i try to sync my iphone to itunes 10.7 but a message keeps coming up that says... "iphone cannot be synced because a duplicate file name was specified" anyone help please?
Delete the iPod Photo Cache folder from the folder hosting the photos you sync to the device.
tt2
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I want to buy an app but I can't without these answersYou need to contact Apple. Click here, phone them, and ask for the Account Security team.
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Hi,
I have been rebuilding our iTunes library on a external hard drive, no problems to start with. The pc crashed the other day and I lost some of the files.
I can see the music files on the external hard drive, but I haven't been able to get iTunes to pick them up as being the library despite following the instructions to map the drive under 'preferences' in iTunes. I have added new songs, these are being saved in the folder on the external hard drive and are showing in the library pane on iTunes, any suggestions how I can get the other files to show in the library? Would be very grateful for any help! Thank you.The fix for the exclamation marks is: Adobe Lightroom - Find moved or missing files and folders
The proper way to use backups is to restore the photos to their original location, but you probably don't want to do that as you said your old hard disk was almost full. Thus, the solution given above will solve the problem. -
Black margins down each side of my screen, so reduced screen size, can anyone help please?
I have 2 black margins down each side of the viewable sceen, I've tried going in to 'full screen mode' but all tha happens is that I lose my footers and headers, the screen view still remains long and narrow rather that filling the screen top to bottom and sise to side. Can anyone help please?
I think the reason your screen looks like this is because the screen was somehow scaled differently in System Preferences. To fix this open up the System Preferences app and click on "Displays". Next click on "Scaled" and make sure it says "1280 x 800" or the top one in the list so it should look like this:
Then that's it.
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I've never ever had this problem before; it's only been the last few days. Every time I try to take music from my library and put it on my iPod, the message always comes up that says, "iPod cannot be synced. An unknown error has occured (13019). What should I do? This has never happened before!
Did you already try to restore your device? Restoring iPod to factory settings
Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?
Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara -
My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?
This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.
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When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?
Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.
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I have downloaded itunes direct to my pc but despite syncing with my ipod they are not downloading, however itunes downloaded direct to ipod are syncing to pc. Can anyone help please?
What seems to be the problem? Songs are not syncing from your iTunes library on your PC to your Nano? Is this the same computer you have always synced the Nano with or is this a different/new iTunes library?
B-rock -
Hi, Hope this is in the right place.
I'm trying to upload photos into facebook from my iMac. I've clicked on the upload to facebook icon in iphoto but just get an error message saying 'error occurred with iPhoto - try again later. I've also had problems lately when I click on a photo to open it I just get a grey screen with an exclamation mark. I've downloaded the latest software but nothing seems to work.
Can anyone help please?
Thanks hopefully,
KarenKaren,
I'd recommend reposting in the iPhoto forum, you can find it at:
https://discussions.apple.com/community/ilife/iphoto -
I have trouble syncing my exchange calendar and contacts on my mac. Can anyone help please?
I have trouble syncing my exchange calendar and contacts on my mac. They will initially load up but will not sync back and forth and stay up to date. Can anyone help please?
I forgot to add my iPhone and iPad work seamlessly with these two topics but my iMac and my Macbook Air don't.
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I cannot sync my contact groups from Outlook 2010 (Win 7) onto my iPad. Can anyone help please ?
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in Itunes, once you connect the iPad, do you see the 'info' tab? Tap that and scroll down and see if outlook is chosen as the place to sync contacts from. If not, check it and sync and see if your contacts move over.
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