On windows8 how do I switch a photosmart 6520 printer between offline and online

on windows8 how do I switch a photosmart 6520 printer between offline and online  

Hi 1jsl
I'd like to help you get the printer communicating with the computer. Please follow the instructions in the following document. This document addresses 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print as well as,
Printer won't print
Print jobs are stuck in the print queue (A log of print jobs waiting to print)
No response from the printer
Thanks for joining the HP Forums, I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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    Hi there,
    If you have previously setup some scheduled print deliveries, you will need to cancel these from where they were originally setup.
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    "Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

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    Hello JonHayward.
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  • How do I change the printer from offline to online?

    how do I change the printer from offline to online?

     Hi,
    Please use the following tips/instructions to fix:
        http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • PhotoSmart 6520 Print Quality Diagnostic no grayscale

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    This question was solved.
    View Solution.

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Photosmart 6520 printing small format pictures

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    Hi,
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • How do I turn my printer from 'offline' to 'online' and why does it keep going 'offline'?

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    Sorry that you are having a problem with the printer being offline. 
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    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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  • Re: My printer is offline and will not print, How do I fix this?

    I have a deskjet printer model 4260. I recently replaced one of the inkcartridges, prior to that the printer worked.
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    Hello there! Welcome to the forums John, aka @4603
    I read about how your Deskjet D4260 is showing that it's "Offline", and I would like to offer you a suggestion that should get you back online!
    Click this link and try these steps: 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7
    Best wishes to you, let me know how the results
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How do I change my photosmart plus printer from usb to wireless

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    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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  • HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

    My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
    Problem is this:
    1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
    2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
    3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
    4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
    The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
    Things we have tried:
    1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
    2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
    3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
    4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
    5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
    6) Enable/Disable other settings through the web and restart the printer. (No help.)
    7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
    In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
    None of the other devices suffer from dropped access to the WiFi and Internet.
    Suggestions?
    I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
    Thanks!
    P.S. Other things tried:
    http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
    1) When online, generating report, reports online
    2) When offline, report reports that it is still associated with access point
    3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
    4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
    5) There is only one accesspoint with the name it associates with.
    6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
    7) No wireless extender is being used.
    8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
    Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
    This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?

    Hi @TheSynAck,
    I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
    Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
    Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
    I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
    With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
    HP Wireless Printers - Printing with HP Wireless Direct
    I hope this gives you a better understanding of the intermittent connection issues.
    Thanks again,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Photosmart 6520 Printing 2-sided without binding

    I am trying to print a Two-Sided Brochure from Adobe InDesign CC, but every time I try, one side of the Artwork gets cut off on both the front and the back on the Short side. When I have US Letter selected I receive this message, "The Two-Sided option, Long-edge binding, is not available when the destination paper size is set to US Letter." Which I find ridiculous, because my old Photosmart c309g never had an issue like this when printing two-sided
    I have tried switching to "US Two Sided Margins" and then clicking Long-Side Binding, but even when I do this the short side gets cut off. Even when I chose  "Scale to Fit" the side gets cut off....I have tried finding ways to lessen the width of the "binding" area and also tried to find options to decrease the margins when printing "two-sided margins." 
    So I exported my InDesign file as a PDF and tried to Print from Acrobat Pro and it gave me the same error message, "The Two-Sided option, Long-edge binding, is not available when the destination paper size is set to US Letter." Only Acrobat doesnt even offer an option for "US LETTER TWO-SIDED MARGINS." Again even with Scale to Fit chosen, both the fornt and back have the artwork cut off on the short side.
    There is no paperwork included that explains two-sided printing and the online manual is no help either.
    Furthermore, the picture on the box shows a picture with NO white edges and Full bleed printing...is this possible with this model, or is the picture false advertising?
    All I want is to print equally on both sides of the paper like I could with my old Photosmart Printer. Thanks for the Help.

    Thank you!
    I am going to lay out all of my suggestions to you below. I hope they help you!
    If the issue is coming from the printer hardware or software, these steps should correct it:
    Follow the steps in this guide:
    If the guide does not help, in order try these steps:
    Mac OS X: How to reset the printing system
    Repair disk permissions
    Restart the Mac
    Install the printers full driver here: HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers
    In addition, download this driver: HP Printer Drivers v3.0 for OS X
    Try your print again and it should now be fixed if the printer was causing the problem. If the issue does happen to continue, post the issue in the Adobe Support Community
    Wishing you a wonderful Holiday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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