Once Captivate file is published the animations become glitchy and the audio no longer is synced

Audio and animations match in captivate file before being published. Once I publish the file about a minute in, the animations become slow and unsynced with the audio. I am thinking that the file is too big, ( around 400 slide), but unsure what is causing this and how to fix this problem. Any suggestions?

Welcome to our community
This is hard to say without knowing more particulars about your situation. Sort of like walking into a doctors office and saying you just don't feel well.
What is the published output?
SWF with HTML page
EXE
YouTube
Apple
PDF
Something entirely different than above
How exactly are you viewing the output?
Preview from within Captivate
Browser Preview
After uploading to a web site
After burning a CD-ROM and playing from there
After uploading to YouTube
Something entirely different from above
If you can give us more particulars, perhaps we might offer better advice.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

  • Problem in publishing the audio to .f4u in Captivate 5

    Hi,
    I am using the trial version of Captivate 5. I have a .cp file which contains audio as well and it was created in Captivate 3. I opened this file in Captivate 5 and try to publish to .f4v and got the problem is audio. The female voice sounds like a male voice and in slow motion.
    Is this because I am using trial version of Captivate 5?

    Hi,
    1. Please open the original project in Captivate 3. i.e. the .cp file in Captivate 3
    2. Go to menu "Audio > Audio Settings"
    3. Change the bitrate to 96kbps or 64kbps
    4. Change the Encoding ferwquency to 44Khz
    5. Save and close the project
    6. Now open the same project in Captivate 5
    7. publish the project
    Audio should play correctly now..
    Hope this helps.
    Regards,
    mukul

  • When importing a Quicktime file into iMovie the audio is inconsistently synchronised with the video. Any ideas?

    I record using Quicktime and the built in webcam on my MacBook Pro. When importing the file to iMovie the audio is inconsistent in its syncronisation with the video. Any ideas?

    This is probably caused by the internal webcam on Apple devices being optimized for FaceTime rather than for movie making. In FaceTime, the goal is to transmit the information using a little bandwidth as possible, so the video will be recorded at a variable frame rate. The frame rate will get low if you are still, and will speed up if there is a lot of motion.
    To fix, I would suggest that you use a free app like MPEG Streamclip. Drag the clip into MPEG Streamclip and export it out at a constant framerate.
    If it is an HD movie, I suggest exporting it from MPEG Streamclip using FILE/EXPORT TO QUICKTIME. Choose Apple Intermediate Codec as your video compression. For sound, choose uncompressed 48khz. That should work, but I can't test it right now. If MPEG Streamclip does not work for you, let me know and I can recommend another free tool.

  • Converting NTSC to PAL in CS5, the audio is out of sync-too slow. What do I need to adjust?

    Hi. I had to purchase a new Sony video camera in USA (NTSC 29.9fps). We are PAL, so most of my holiday movie is PAL 16:9 widescreen. When I imported the clips from the NTSC camera, I converted the clips to PAL 25fps but the audio is out of sync and appears to be too slow. eg. a male voice is high pitched and not quite audible. Is it the 'bit rate' difference causing the problem and if so, how do I change that in CS5? The PAL clips off my old camera are imported as MPG files. The new camera files are MTS. I am not sure if this is important but would appreciate some help. Thanks.

    Adobe doesn't have any tools that perform adequate NTSC<=>PAL conversions, in my view.  You may be better off creating a separate video for the NTSC stuff, keeping it as NTSC.  Your player should be able to handle it fine.

  • IMovie: I uploaded HDV video from a Canon HV20 and then to YouTube. The video and the audio are out of sync. The audio seems to precede the video by a tiny bit which is disconcerting. Any recommendations about how to correct this? Thank you.

    I downloaded video via iMovie from my Canon HV20. The video was in HDV. I then published it to YouTube and Vimeo and in both cases, the audio is out of sync: the video precedes the audio by a fraction of a second. The original is fine as viewed in the camera.
    Any suggestions as to why and how to correct it?
    Thank you,
    David

    Anything here help?
    iMovie: Improving audio and video synchronization
    http://support.apple.com/kb/TA25603?viewlocale=en_US

  • Tape archive DV tape: the audio gets out of sync.

    I have some trouble with FCPX working with my DV tapes and camera (via FW).
    When importing a .dv file previously imported with iMovie FCPX crashes. When I convert the file to prores with mpegstreamclip it will import but with incorrect date info.
    Now I have made a Tape Archive from within FCPX and I can import from there, but the audio gets out of sync at the end of the tape.
    Any suggestions?
    Peter

    I have some trouble with FCPX working with my DV tapes and camera (via FW).
    When importing a .dv file previously imported with iMovie FCPX crashes. When I convert the file to prores with mpegstreamclip it will import but with incorrect date info.
    Now I have made a Tape Archive from within FCPX and I can import from there, but the audio gets out of sync at the end of the tape.
    Any suggestions?
    Peter

  • Why does the audio go out of sync on my Apple TV?

    Over the past couple of weeks I have noticed that the audio goes out of sync with any streaming video on my Apple TV (3rd gen) after about 20 minutes of usage.  I have never had this experience in the past and am not sure why it is happening, but one theory is that it has something to do with AirPlay.  I'm pretty sure that this problem only happens after I use AirPlay to connect my Mac to the Apple TV.  I'm not sure if this is the exact source of the issue and was wondering if anyone else has experienced this, and if so, what solutions may be available.  Thanks.

    The following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings

  • When I render a .wmv video into h.264 the audio is out of sync?

    I need help T_T because in my other question that I posted recently this was my only solution so far but now whenever I render it the audio is out of sync now. This problem just recently started occuring and I don't know why? Thanks for the help!

    Start Here:
    FAQ: What information should I provide when asking a question on this forum?

  • A slide show with audio created in PSE 9 plays fine in edit.  When brought to Premier Elements for dvd burn, the audio no longer plays.  It appears in the edit, but no audio is played.  This happens consistently.  What setting might be wrong?

    A slide show with audio created in PSE 9 plays fine in edit.  When brought to Premier Elements for dvd burn, the audio no longer plays.  It appears in the edit, but no audio is played.  This happens consistently.  What setting might be wrong?

    H-SPhoto
    That Photoshop Elements 9.0.3 Update has generally been discouraged by the Photoshop Elements gurus. But, I am not going to factor that into this at this point.
    This is what I would ask you to look at in the Elements Organizer 9 accessed from the Photoshop Elements 9 or Premiere Elements 9.
    a. Create your slideshow in the Elements Organizer 9/Create/Slideshow/Slideshow Editor. Then use the Output option of Edit with Premiere Elements.
    From your description, you are probably using the Output Option of Burn to Disc DVD which will take your slideshow directly in the Disc Menu section of Premiere Elements 9. The preferred transfer of the Elements Organizer 9 slideshow to Premiere Elements 9 Editor is by the non wmv route "Edit with Premiere Elements" not the wmv route of Burn to Disc DVD.
    Let us explore if any of the above is involved in your issue and then we will decide what next if necessary.
    Thanks.
    ATR

  • Audio sync problems with greenscreen  I have replaced the camera audio with my zoom recorder audio and it is in sync. When I apply greenscreen the audio goes out of sync. What am i doing wrong?? So frustrating..Thanks, Peter

    I have replaced the DSLR audio with audio from my Marantz recorder and it is in sync with the dialogue. I apply green screen and the audio goes out of sync. Cannot seem to make it work. what am I doing wrong? Thanks, Peter

    Thanks for the reply. I don't have time for this. is it time to switch to a different editor?

  • While watching a tv show in itunes the audio is not in sync with the character mouth movement

    while watching a tv show in itunes the audio is not in sync with the character mouth movement

    Welcome to Apple Discussions!
    I believe the default transfer option for TV Shows is to transfer all unplayed TV Shows. If you've already played them, this may be the reason they are not transferring any longer. Double check the preferences:
    1) Connect your iPod to the computer and select it when it appears in iTunes under source (on the left).
    2) Click the TV Shows tab
    3) Make sure it is set to transfer all TV Shows, not just unplayed ones.
    4) Click Apply/Ok
    btabz

  • Recreate captivate file from published files?

    Lost the captivate file in a computer move. Is there any way
    to recreate the file from the published files?

    Welcome to our community
    Unfortunately no way to do that other than to carefully
    observe and rebuild slide by slide. Sure would be nice if we had a
    decompiler that would suck in an existing output and spit back out
    an editable CP. The thing is, Adobe hasn't heard enough folks
    scream for it to really consider creating it.
    I heartily encourage you and others to please consider
    submitting a Wish Form to ask for this kind of a utility.
    Click
    here to view the WishForm/Bug Reporting Form
    Cheers... Rick

  • Saved File Only Plays The Audio?

    hey guys
    so i loaded a .mov file that i downloaded and was editing it in iMovie 08 but when I go to export it, it saves and everything but then when I go to play it.. there's only the audio and no video??
    any help?
    thanks!

    Now when I open it, it opens in Quicktime (i tried iTunes also) and plays the audio but where the video should be is just black.
    As Winston indicated, it sounds as if your source file compression format is either Apple Animation or Apple Video. Both compression formats will import and edit in iMovie '08 normally but export with a "black" screen and a data rate little more than that of the audio track alone. This problem has existed since the initial release of iMovie '08.
    i'm sorry for sounding like an idiot.. but can you tell me where to find that?
    Load the source file (i.e., the one you imported to iMovie '08) into the QT Player. Go to the "Window" menu and select "Show Movie Inspector." When the "Inspector" window opens, check the information given in the "Format:" line.

  • Once ipod pluged in for the first time, can you sync it on a different computer/

    once ipod pluged in for the first time on a computer, can it be synced on another computer?

    See this.
    How to use an iPod with more than one computer.

  • H.264 file only imports the audio

    Hi I am trying to import a H.264 file into my HD PaL studio pro project and all that seems to be happening is the audio is imported but not the movie
    Any help would be gratefully recieved
    Thanks
    sam

    Sam, I have just recently started using DVD Studio (in fact, this is my very first time), and I am having the same problem as you, the only difference being that it is an HD NTSC project instead of PAL. I was wondering if you have found a solution for the problem yet, or if maybe someone else out there reading this would be able to help?
    Thank you.

Maybe you are looking for

  • Can't start film in Elements organizer after upgrade to 12.1

    Hello Upgraded from Elements (Photoshop and Premiere) ver 12 to ver 12.1. After that I can't start a film (from my Sony RX100), file extension MTS. Worked Before in ver 12. Says there is a codec missing. There is also a link in the error message, poi

  • "camera is in use by another application" message

    Hi there, I've been dealing with this problem for a whole day now... I tried following the troubleshooting steps described in some posts here and nothing. Deleted QT, trashed its preferences, done the same thing AV chat and its preferences. Repaired

  • HTML classes in Portal

    Does anyone have a complete list of all HTML classes Portal pages use, or know where I can find such a list? A portal HTML class can for example be one like this: <FONT class = BannerSecondaryText> /Lene

  • Is an 27-inch: 3.1GHz iMac good for minor gaming?

    Hello! I was wondering if the 3.1GHz iMac is good for minor gaming. By minor, I am not talking CoD or Wow. Rather, I am talking about games like Hearts of Iron 3 and Crusader Kings 2 (large games but less complex I feel, maybe I am wrong). My black M

  • Java standalone and EJB

    Hi everyone, I want my java class to call an EJB. I created an EJB and deployed it on my J2EE server. I now want to call that EJB. I created a Context and looked up that EJB...but it doesn't work. The exception occurs when I try to get the Home objec