Once logged on, won't accept my administrator name and/or password

Hi,
Here's my problem. As you know, to do certain things you need to enter your admin name and password. Problem is, the system isn't accepting them. I've gone through the process of changing the administrator's password twice, and it still isn't working. Any ideas?

If that's the case, try reinstalling the OS. Do post back!

Similar Messages

  • TS3899 My email account has disappeared from my iphone4. No longer listed. Now won't accept my user name and or password.

    My email account has disappeared from my iphone4. No longer listed. Tried to set up new email account but now won't accept my user name and or password.

    Finally went to the Apple shop where a nice young man explained that I had to use the original password not the recently changed password - case sensitive too - and finally have installed the updated Adobe Flash player with no shaking! Maybe this helps you too. JL

  • After a year of no use and a fully discharged battery, my MacBook Pro refuses to accept the administrator name and the password. How can I reset these?

    After a year of no use and a resulting fully discharged battery, the MacBook Pro refuses to recognize the administrator name and password (both). It has system OS X 10.6 which can not be upgraded without the information. How can I reset or reistall the administrator name and password?

    Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
    Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
    The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
    Even if I sold this Ipad and bought a new one, the system memory is still there.
    I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
    One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
    Thanks for your comments.
    RAZ

  • Computer won't accept my administrator name and password

    Whenever I attempt to update software or do anything that requires me to put in an administrators name and password it says "you must type an administrators name and password to make changes to software update" as if it can't read the words I had just typed. I've tried changing the passwords numerous times under system preferences and reseting the password using the start up disk. Nothing has worked...HELP PLEASE!! (bout to throw this computer, literally, I have no patience currently) Thank you

    Your Keychain login password must be the same as your admin password ... are they?
    Changing your keychain password
    You can change the password for your keychain at any time. However, *if you want your default keychain to be unlocked automatically when you log in, make sure your keychain password is the same as your Mac OS X login password for your account.*
    If your Mac OS X login password is not the same as your default keychain password, you’ll be asked for the password whenever an application needs access to your keychain and your keychain is locked.
    To change your keychain password:
    Open Keychain Access, located in the Utilites folder in the Applications folder.
    Open Keychain Access
    Choose Edit > “Change Password for Keychain ( keychain name).”
    If the keychain is locked, type the password to unlock it and click OK.
    Type the current password for this keychain.
    Type a new password, and then type it again to verify.
    For help choosing a secure password, click the key button to the right of the Password field.
    Click OK.
    And try here if you haven't... http://support.apple.com/kb/HT1631
    and here: http://www.tech-faq.com/reset-mac-os-x-keychain-password.shtml
    Message was edited by: Carolyn Samit

  • Time Capsule won't accept my user name and password for access - Help!

    Hi all,
    My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Machine.
    When I try to choose it as my Backup Disk in the Time Machine preferences it says "Enter your user name and password so Time Machine can access the file server "Our Time Capsule" (the name of my time capsule). However, every time I try to enter my password I get "Sorry, you entered an invalid username or password".
    I've already tried several resets of the Time Capsule and I've also tried logging on my computer as the Root user and changing my administrator account password back and forth but no go.
    Help! and Thanks.

    Norman & Harry,
    Consider the following:
    *_Time Capsule Keeps Asking Me For a Password_*
    It will be important to know what is going on, or what you are doing when it asks for the password. Is it asking for a password only when Time Machine attempts a backup? Consider this:
    It is NOT your username and password it wants when you try accessing the Time Capsule. (I know... it SAYS "username and password") But it means the Time Capsule's Name and Password.
    You will find that by launching Airport Utility.
    Select the TC on the left.
    Click "Manual Setup".
    Click the "Time Capsule" Tab.
    You will see "Time Capsule Name:" and "Time Capsule Password".
    Make sure “Remember password in keychain" is checked.
    That is the information you need to enter when it asks for "username & password."
    *I Don’t Remember What My Time Capsule Password Is*
    You can see what your current TC password is by going into Keychain.
    Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left.
    Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
    To see what passwords are being stored, double-click your Time Capsules' entry. A new window will appear.
    Put a check beside "Show Password". You may be asked for your own Admin password so enter that.
    Now the Password field will display the password you entered into Airport Utility for your Time Capsule
    *It Still Won’t Accept the TC Name and Password*
    Launch Airport Utility --> Manual Setup.
    Select "Disks" in the tool bar above.
    Click the "File Sharing" tab.
    Is "File Sharing" checked? It should be.
    What is selected beside "Secure Shared Disks"? If it says "With Accounts" or "With a Disk Password" then the system will ask you for a password every time it mounts the TC hard disk. If you switch it to "With Time Capsule Password" then use the password you designated earlier in the “Time Capsule" tab. It should only ask you once and then never again - because you had checked "Remember password in keychain".
    If you have made any changes then click "Update".
    Let us know if this resolves your issue.
    Cheers!

  • ITunes Not Accepting AOL Screen Name and/or Password

    As of late last night (early this morning), I am unable to sign in to the iTunes store on any of my devices (iMac, iPhone, iPad) with my AOL screen name, and receive the following message:
    "The AOL screen name you entered couldn't be found or your password is incorrect. Please try again."
    I am able to sign into AOL with the username and password so I know they are correct. I have eMailed Apple Customer Service and await their reply.
    Oy!

    Same Problem, and REALLY frustrating!
    I was in chat to Bangalore with AOL Support, since my paid account doesn't allow me telephone support. Their chat window disconnected me and went to 7 different technicians there. Each time they would read my history, it would disconnect. I was furious after an hour of this waiting, and gave up. They had no solution to this insane problem. And of course, APPLE does not allow you to contact them except for 48Hour turnaround on iTunes Emailing. In addition, the Apple Support site leads you to a screen where you are supposed to see "I cannot in via my AOL account" under the Billing Support, but that page, of course, is missing. And when you try to bring up that support pop-up window, it hangs and never brings up anything but the "Did this solve your problem" [yes] [no] buttons!
    I have tried fully removing and reinstalling my iTunes Account.
    I have changed my passwords on both my AOL and AppleID
    I have deleted caches
    I have deauthorized and reauthorized my iTunes account (only the AppleID works, my AOL id will not work)
    I cannot get to my AOL ID on either the iPhone or the iTunes on my Mac.
    The Apps I have running on my iPhone are critical for my use. iTunes started deleting them before I aborted the sync.
    This is unbelievably frustrating and an inappropriate way to support a customer, let alone an I/T professional such as myself. I even looked in to making an appointment with an Apple Genius, but that would be 3 day lead times in my area.
    Does anyone have any more suggestions? Is Apple Support listening?

  • I finally got my iphone out of recovery mode, after 7.1.1 but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

    I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I do????

    Same situation. I installed iOS 8 beta 4 on my iPhone 5 and a few days later my iCloud account disappeared. My contacts and calendar entries are gone.
    My Mac Mini and MacBook do sync as they should with iCloud.
    When I try to log in to iCloud on the iPhone (the username shows "[email protected]" and password shows "required"), I put in my username and password and tap "Sign In", It says "Verifying" at the top and after a while checkmarks appear next to my username and password. Then I get an error message saying "An error occurred while trying to save the iCloud account". If I tap OK the message goes away, leaving my username and password intact (checkmarks are now gone). If I tap "Sign In" again I get a message saying " '[email protected]' is Already Added. This iCloud account has already been added to your iPhone". If I go back to Settings and then go into iCloud again it's not set up and appears as I stated at the beginning of this paragraph.
    Nothing works and the sync does not occur. Contacts are empty and Calendar has no entries.

  • Apple Pay and iCloud won't accept my Apple ID and Password

    Apple Pay won't accept my Apple ID and Password.  I also tried logging into apple.com with my Apple ID and Password and also I am logged in to iTunes with the same ID and Password.  However, my Apple Pay and iCloud are not accepting my ID and Password.  Please help!

    I was using my adobe password when I needed to us my computer password.
     =..= ...Janet
          From: coreeny29618556 <[email protected]>
    To: Janet Williams <[email protected]>
    Sent: Wednesday, January 28, 2015 10:30 AM
    Subject:  Adobe won't accept my new ID or password
    Adobe won't accept my new ID or password
    created by coreeny29618556 in Installing Flash Player - View the full discussionit does the same thing to me refusing to accept new password?  What did you do? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7140875#7140875 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7140875#7140875 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I cannot download a programme as it is not accepting my administrator name (my name) and password (I know my password is correct)

    I am currently in Ghana and am trying to download a programme to make my modem work. 
    When i download a new program or go to update spotify for example, in order to allow the changes my mac requires me to enter the administrator name and password.
    I know the password as when i log into my computer on use this works.
    However when the tab comes up to download/etc the name for the administrator does not come up, and so i copy the name that it says on the system preferences accounts information. this does not work (it is my name).
    I
    cant download snow leopard as i need a digitial copy which isnt in store online - and dont wanna send it to ghana.
    Please help??

    If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller  said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

  • I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

    I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

    Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12?  If so then please contact our support team at Adobe - Contact Support – Download and Installation.  I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • In order to download the new iTunes update I have to enter my administrator name and password.  When I enter the correct name password it won't put me through.  How do I fix this?

    In order to download the new iTunes update I have to enter my administrator name and password.  I am having trouble.

    Hi johnsherrard,
    If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Regards,
    - Brenden

  • I'm trying to download an app that is not from the app store and it needs my administrations name and password

    I need help, I want to download the app called 'popcorn time' from online. I know it has no side effects because my friend has used this app for a number of years on her mac computer. I found it on the internet and have nearly downloaded it but my security system won't let me I followed the instructions to get the security system to make an exception for this app but at the end of the instructions it has a log-in pop up that says  "OS X is trying to allow an item to always run. Type an administrator's name and password to allow this." I don't know what it means by an administrators name and password I typed my apple ID but this didn't work. I checked if i had the right password and i did and i have tried it multiple times but it still doesn't work this is very frustrating and I need to fix it

    Answered in the other thread you posted in:
    i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
    Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere.

  • Forgot administrator name and password

    I cannot remember the administrator name and password that I set up when first using macbook pro. How can I find these?

    You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
    Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window opens.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select
     ▹ Restart
    from the menu bar.
    You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
    *Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
    If you forget the password and FileVault is on

  • New administrator name and password without Start Up Drive

    I recently seperated from my partner but got to keep the family MacBook Air
    However, my partner set up the orginal administrator name and password and won't provide the details. He also won't supply the Start Up Drive which apparently I could use to do this if I had it.
    I am not very techy - is there a relatively easy way that I can set up a new administrtor name and passowrd without loosing the information I have on the computer?
    Thanks

    BumpkinBelles wrote:
    I recently seperated from my partner but got to keep the family MacBook Air
    However, my partner set up the orginal administrator name and password and won't provide the details. He also won't supply the Start Up Drive which apparently I could use to do this if I had it.
    I am not very techy - is there a relatively easy way that I can set up a new administrtor name and passowrd without loosing the information I have on the computer?
    Thanks
    Try this:
    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

  • Help!!  I changed my log in screen to show a blank name and pw. Now I cannot open the computer???

    Help!!  I changed my log in screen to show a blank name and pw. Now I cannot open the computer???

    1.Turn on the computer and when you hear the startup chime hold CMD+S. This boots the computer into single-user mode, giving you root access.
    2.Once single-user mode loads (it looks like a black screen with white text) mount the hard drive. So at the prompt type in:
    /sbin/mount -uw /
    3. Now that the drive is mounted we can edit the file system. We need to delete a file that tells your computer that you have completed setup. So type in:
    rm /var/db/.applesetupdone
    4.We need the system to reboot so it can check for the file and not find it. Type in:
    reboot
    5.Continue setup
    Be sure to select “DO NOT TRANSFER MY DATA”.
    6.Finish setup and login.
    7. Go to system preferences and edit that account so it HAS A NAME.

Maybe you are looking for

  • Freezing/crash of iMac under Snow Leopard when backup with Time Machine

    Hi! The backup on my external hard drive with Time Machine cannot be completed. After few ten Go out of 360Go the backup stops suddenly and the computer freezes/crashes. I have got an iMac Intel Core 2 Duo with Snow Leopard 10.6.8 − 64 bit. The exter

  • Function module to Post picking quantity & PGI

    hi all, i want to post picking quantity and do PGI for the given delivery document . please let me know if there is any BAPI or function module to do that . thanks in advace, aswin.

  • How can i protect my computer from viruses and malware in China?

    I will be in China for work, using my new Macbook, and using a Chinese server to access the internet. What are the best settings to protect my macbook from malware and other scary things?

  • Problems with 6230 & Ca-53

    I have some problems with connectivity: mobile Phone: Nokia 6230 Data Cable: Original nokia CA-53 OS: Windows XP professional Service Pack 2. PC Suite: 6.84.10.4 Once i installed the Nokia PC suite,i connected the Cable and the mobile, following the

  • Authorization Check on Multiprovider level

    hi, We have following requirement. 1. we have two groups accessing the same reports (A and B). 2. When user from A view the report, he should only see the data from A. Similar for B, he should only see data from B. 3. We also provide ad-hoc query cre