Once my computer gets past the initial setup download it asks which user wants to run the app and when i click on it it just stops the whole thing .

i am trying to download firefox onto my computer and it goes through the whole run setup download thing and when it gets to where it should start the download wizard it pops up a window that says you may not have access to use all the programs on this computer , either stay as it is or use a different user and when i click on either one it just stops the whole thing . like i never did anything at all .

Personally, I would call Apple back. However...
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

How do I activate mozzilla acct,I am asked to activate account, click the link or copy and paste the whole thing into your browser's location bar

welcome to support.mozilla.com
before you can use your new account you must activate it-this ensures the e-mail address you used is valid and belongs to you.To account,click the link below or copy and paste the whole thing into your browser's bar:
https://support.mozilla.com/en-US/users/actiate/656ec47229 etc.
tell me how to do this, if possible.

'''waiting for reply, will there be a reply?'''

I can't open contact app and when i click on the mail, calendar, contact menu in setup, i go back to the main screen

I can't open contact app and when i click on the mail, calendar, contact in the setup menu, i go back to the main screen.
Anyone can solve this issue ?

Try reset ipad. Hold down Sleep and Home button for about 10 seconds until you see the Apple logo.

I downloaded garage band on my iPad ages ago but now it just says waiting and when I click on it it just says "retry" and does nothing. I've spent literally ages making songs (I've got like 20 ). How can I get it back with all my songs still there?

I downloaded garage band on my iPad ages ago but now it just says waiting and when I click on it it just says "retry" and does nothing. I've spent literally ages making songs (I've got like 20 ). How can I get it back with all my songs still there?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!

I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!

Hello,
I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Hi I'm trying to install Office 2011 on my MacBook Pro. I'm running OSX Lion and When I click the .dmg file it opens and when I click the office installer file it just open my "terminal" that's all. Nothing happens. Please help me out. I really need this.

Hi this has become a big problem for me. iWork doesn't work eaither. Please hel me to solve this proble. Thank you.

Sounds like a Windows installer. Does it say Mac on the disk? When you open the dmg, does it say Office:Mac?

I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. any thoughts?

I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. I have a current serial number and log in ID/password but still not working. Any thoughts?

Hello,
I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New MacBook Pro, unable to get past the select your country screen during initial setup.

I purchased a new MacBook Pro last night and am unable to get past the initial setup screen where you select your country. The mouse will move around, but won't actually allow me to click on 'continue'. I've also tried the keyboard commands to move to the next screen. Nothing...

I just experienced this, and I am recording the solution here for posterity. I got through the setup using the keyboard (tab to move between controls and space to select), thinking that the mouse click would work when I got through it. But I was dismayed to find that it did not ...
... at least so I thought! But actually, you have to push down the mouse pad, NOT just tap it. You can turn on tap-to-click later, but at the start you must push it until it audibly clicks. It is not obvious if you are used to Windows laptop mouse pads like me, where tap-to-click is the ubiquitous norm.

How do I get past the pass code on iPad running on Ios7.1 because j have forgotten it and I don not own a computer so it has to be with our a computer

How do I get past the pass code on iPad running on Ios7.1 because j have forgotten it and I don not own a computer so it has to be with out
a computer

Use a friend's computer. Your iPad will be erased.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

AE CS6 can't get past the "Mediacore Initializing" window

I just installed Mountain Lion on my 12-core Mac Pro, did a clean install of CS6 Master Collection and still can't get past the "Mediacore Initializing" window. All the other CS6 apps are working fine and I don't have any plug-ins installed as of now.
Also, After Effects CS6 with Mountain Lion is working just fine on my MacBook Pro so I'm wondering if Mountain Lion is really the cause or not.
I've tried are throwing out the preference files, but that didn't do anything either. Furthermore, I still have CS5.5 on my computer and After Effects gets stuck in the same place with that version, as well.
If anyone has any ideas it would be much appreciated.
Thanks,
Ray

Here's a help document for this issue - http://helpx.adobe.com/x-productkb/multi/startup-screen-hangs-premiere-after.html

I can't get past the ipad setup.

So I got an Ipad for Christmas and I can't even get past the Ipad setup! It's all fine choosing my language and Country Or Region, but when it comes to choosing a network, for one I don't have Wifi access, so I try and skip that part to go to the Itunes section, nothing even registers, so I try pressing the square button on the bottom of the Ipad, which then says: "Setup Incomplete", which thereby gives me the option of "Continue", "More Wi-Fi Settings" or "Start Over". I click continue but nothing happens!! I'm stuck on the same screen..Can someone help out please??

You can't setup the iPad the way you are trying to set it up without WiFi.
Connect the iPad to your computer and set up with iTunes. You must be running the latest version of iTunes as well. If you do not have iTunes on your computer, download it here.
http://www.apple.com/itunes/
If you don't have a computer, you have to use WiFi to set up the iPad, there is no other way.

I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?

I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!

Purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?

purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?
My machine was patched to date 10.x.x. I was lucky to get an internet connection and I selected the option to re-download Lion... its curruently being downloaded. What if that doesn't work?
Any thougths would be appreciated.
Joe

And you have a workstation? not a notebook.
Usually a driver or hardware, nothing that Disk utility will fix.
You know of course what a Prohititory Sign is?
prohibitory sign, kernel panic
Forum devoted to Lion:
Mac OS X v10.7 Lion Communities
Tips and FAQs
FAQ kernelpanic
Resolving Kernel Panics
Avoiding eliminating Kernel panics
Lion App Compatibility Table - RoaringApps
RoaringApps Mac OS X Lion Application Compatibility
did you make sure your apps, drivers, and hardware support Lion?

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further.

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further

I just updated my original iPad 32 GB WiFi to iOS 5.1 about fifteen minutes ago. But I did it with the system restore feature in iTunes. So it wiped out everything on my iPad. But it did work. Then I restored an earlier backup and all went fine. Maybe you could try backing up your iPad and then using Restore to get it back to factory settings to see what happens.

Once my computer gets past the initial setup download it asks which user wants to run the app and when i click on it it just stops the whole thing .

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